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This rating includes all service center reviews, with more weight given to recent reviews.
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1,529 Reviews of Otto Cadillac - Service Center
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September 08, 2021
Excellent service. Oil change and tire rotation price was outstanding. Very friendly staff. Service folks awesome. Said Hi to Steve. Would definitely recommend to everyone and friends outstanding. Very friendly staff. Service folks awesome. Said Hi to Steve. Would definitely recommend to everyone and friends More
by jhart55100
Verified CustomerEmployees Worked With
Other Employees :
Allison Anaya, Terry Campany
September 08, 2021
Excellent service. They are friendly, very knowledgeable, and have a down home quality that makes their customers return for many years and sometimes several generations. Bringing back Saturda knowledgeable, and have a down home quality that makes their customers return for many years and sometimes several generations. Bringing back Saturday hours is a real plus for folks who come some distance for service or can not drop their car off for service. More
by SMPEMRICK
Employees Worked With
Other Employees :
Allison Anaya
September 03, 2021
They always take good care of us , and steve lemon has sold us all 6 cadillacs my family has purchased,wouldn't want to do business any where else sold us all 6 cadillacs my family has purchased,wouldn't want to do business any where else More
by fjs1959
September 02, 2021
Did not fix, parts on back order, waited 4 weeks, no car. Said they fixed leak in sunroof, first rain it leaked! Very upset angry Said they fixed leak in sunroof, first rain it leaked! Very upset angry More
by Dcooke001
Employees Worked With
August 31, 2021
This place is a class act for service on our Cadillac right from entering the garage and showing my wife and I where the waiting room was until the work was done they service advisor kept us informed The right from entering the garage and showing my wife and I where the waiting room was until the work was done they service advisor kept us informed The only downside is they’re not open on Saturday and we have to take off from work to get service done More
by Barchrison85
August 30, 2021
Great service the employees were all very good. Your Great service the employees were all very good. Your facility is well run and very efficient. I would highly recommend your services to others. T Great service the employees were all very good. Your facility is well run and very efficient. I would highly recommend your services to others. Thanks More
by a123sdad
August 28, 2021
The people are completely professional from start to finish .Friendly knowledgeable and have great service.They take their time with you ,you don’t feel like they are rushing you,and they explain everyt finish .Friendly knowledgeable and have great service.They take their time with you ,you don’t feel like they are rushing you,and they explain everything so you really understand. The staff is Awesome I won’t go anywhere else!! Thanks More
by Bvyankees
August 28, 2021
Very good experience, great customer service. Bill was great provided recommendations with explanations. Very attentive, kept me informed on progress of service while I waited. great provided recommendations with explanations. Very attentive, kept me informed on progress of service while I waited. More
by hower1754
August 27, 2021
Bill is awesome! Great value, great product. Friendly staff, clean facility. Love my vehicle! Quiet and professional environment. Will definitely return for service in the future. staff, clean facility. Love my vehicle! Quiet and professional environment. Will definitely return for service in the future. More
by Hjwilson0829
August 26, 2021
Courteous. Accommodating. Efficient. Otto goes out of it's way to make your day better than you thought it was going to be. Highly recommend it's way to make your day better than you thought it was going to be. Highly recommend More
by KVH
