Otto Cadillac - Service Center

Fast, Friendly and Efficient A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and wa A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and was out the door on the way home. Fast, Friendly and Efficient. xxxx shame more dealerships don't work this well, however the more people who find this out may also find OTTO Cadillac. More

Great Service Center I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was f I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was fixed in no time. Always have a great experience at Otto and with Bill in the service center. More

First time, great experience First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. More

Fast Efficient Nothing more to say. Scheduling was easy. Received a loaner when I arrived. Work was completed in a fast manner. Car had been washed when I got th Nothing more to say. Scheduling was easy. Received a loaner when I arrived. Work was completed in a fast manner. Car had been washed when I got there to pick it up. Great More

Enjoying their professional service . Otto staff is always professional. The buying process is hassle free. The service department is one of the best and you are in and out in a timely man Otto staff is always professional. The buying process is hassle free. The service department is one of the best and you are in and out in a timely manner. More

Great service Professional confident quick friendly thorough They Make getting your car serviced a pleasant experience. The technicians are very confident and th Professional confident quick friendly thorough They Make getting your car serviced a pleasant experience. The technicians are very confident and the surface advisers are very friendly the facility is excellent More

Excellent service Bill was awesome. he makes me feel unique and special. his attention to customer experience detail was perfect. He got me a loaner and car service wa Bill was awesome. he makes me feel unique and special. his attention to customer experience detail was perfect. He got me a loaner and car service was done on time on the same day. thank you Team More

Speedy service The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and too The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and took on much of the cost. More

Always A Pleasure Doing Business It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is alway It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is always a pleasant experience. More

people Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault More