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Otto Chrysler Dodge Jeep Ram

Greenwich, NY

4.8
71 Reviews

2551 State Rte 40

Greenwich, NY

12834

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71 Reviews of Otto Chrysler Dodge Jeep Ram

May 01, 2024

Very professional, very helpful and friendly staff, would definitely recommend. They take your time to make sure you’re happy as a customer. More

by Sir_jwhyte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Bellinger And Gary Grimley, Berney Brunza
May 01, 2024 -

Otto Chrysler Dodge Jeep Ram responded

We're glad to know our team at Otto Chrysler Dodge Jeep Ram was able to provide you with a professional and friendly experience. We appreciate your recommendation!

April 27, 2024

Great service department. Always friendly and professional. Get my car back completely fixed. Only go to Otto More

by Hausers780
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Thrane
Apr 29, 2024 -

Otto Chrysler Dodge Jeep Ram responded

We're so glad to know that you've had consistently great experiences with our service department at Otto Chrysler Dodge Jeep Ram. We appreciate your loyalty and look forward to continuing to serve you in the future!

April 18, 2024

Excellent service staff. Courteous and prompt. Amanda and the service team were wonderful and speedy with my inspection. More

by Hahahayesidid
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camie Eppedico, Amanda Thrane, Chris Hall
Apr 19, 2024 -

Otto Chrysler Dodge Jeep Ram responded

We're glad to know our service team, including Amanda, provided you with excellent and prompt assistance during your inspection at Otto Chrysler Dodge Jeep Ram. Thanks for the review!

April 11, 2024

Friendly and knowledgeable staff. Will explain all issues before they fix them so no surprises. More

by Mwheeler6268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berney Brunza, Amanda Thrane
Apr 12, 2024 -

Otto Chrysler Dodge Jeep Ram responded

We appreciate the kind words and continued confidence in our team! We look forward to earning five stars again during each visit. Thank you! - Otto Chrysler Dodge Jeep Ram

March 15, 2024

Excellent service! Every step of the repair was thorough and prompt. Notifications were a nice touch. I’m not used to being so involved. Thank you! More

by BB460FRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Someone in service took a video. They didn’t state their name. 5 stars for them!, Sean MacWhinnie, Amanda Thrane
March 14, 2024

Do not send video of what is also wrong with my jeep. I know I drive it. To me that is up selling for more work and money. How about showing the parts that were bad to justify the 1000.00 dollars. ????. More

by NYNEVINS3230
Recommend Dealer
No
Employees Worked With
Chris Otto, Roger Prentiss
Mar 15, 2024 -

Otto Chrysler Dodge Jeep Ram responded

Mr. Nevins, Hello, I received your online review regarding your most recent visit in our service department. If you have a moment in the future, I would love an opportunity to speak and let you share your thoughts with me directly. Our multi point inspection process is designed to keep our customers informed as to things that may be going on with their vehicles that they may have not been aware of. I apologize if our process caused you to feel upset. That is not at all what we are trying to do. I hope we can chat soon and I can do whatever to show my appreciation for your feedback and hopefully make up for your frustration. Regards, Chris

March 14, 2024

Alex and Tim were really friendly and efficient to work with. Car was priced well from the outset and process could not have been easier. More

by aaronmbaldwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Nicol, Tim Murphy
March 14, 2024

Your survey doesn't list my vehicle. My van is a 2017 Grand Caravan which was purchased at Stephen's and has always been serviced there. I was a bit concerned that the service I would More

by GMCKENNA59
Recommend Dealer
Yes
Employees Worked With
Camie Eppedico, Amanda Thrane, Chris Hall
March 13, 2024

Pleasant experience with service, sales and finance departments. My last visit was strictly with service. very satisfied. More

by 7FTINDIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James-Service, Noah-sales, Amanda Thrane
March 12, 2024

Greg Fuller was honest and helpful with navigating my vehicle needs and purchase. All my questions and concerns were answered and honored. Very calm and professional. Easy to work with and understanding. More

by Forrest Colby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank -finance , Greg Fuller
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