Ourisman Chantilly Kia

Excellent Service and smooth process I purchased my first Kia after downgrading from a Mercedes SLK. My expectations was high and the Sales Consultant and Finance Manager were very profes I purchased my first Kia after downgrading from a Mercedes SLK. My expectations was high and the Sales Consultant and Finance Manager were very professional and knowledge. Borh made the process of purchasing a vehicle smooth and stress free. Thank you so such for the excellent service. More

WORST EXPERIENCE EVER Repeat customer. Had a horrible experience the first time we dealt with them, but when we were considering upgrading after 6 months, decided to go bac Repeat customer. Had a horrible experience the first time we dealt with them, but when we were considering upgrading after 6 months, decided to go back, just thinking we would get a better deal dealing with the SAME dealer, being a repeat customer. WRONG. EVER WORSE CUSTOMER SERVICE. The "General Manager" wouldn't give me his name. And the salesman, AARON... are the two worst people I have ever dealt with any dealership in 35 years. I would not recommend dealing with them. HORRIBLE CUSTOMER SERVICE, xx PRICING, and they will just try and lie to make deals, and then make you feel like they are "doing you a favor" by giving you LOWER than market value on our trade. FOR A BRAND NEW vehicle with 7500 miles on it. The texted called my brother after I spoke with him and TEXTED him telling him that I was being rude!!! All because I wanted him to explain the process to me, and he couldn't. When i talked to the GM about the horrible customer service I was getting, he refused to give me his name. He was super short, no emotion, no SORRY or apology for his salesman, in fact he stated that he didn't do anything wrong! I never write reviews... but after this... I am going to tell every single person I know. More

Friendly & Outstanding Dealership The journey started with Farooq Mohammad greeting us and taking us around and helping us find what we needed. He was quite professional and took time The journey started with Farooq Mohammad greeting us and taking us around and helping us find what we needed. He was quite professional and took time to get all the details for each car we asked for. Farooq provided his insight when we were not sure which car to buy. We stayed at the dealership for an over 3 hours and my son was still having fun. If it was not for Farooq, Kia was just another dealership of the many dealers we visited. We visited many dealers over the week and Farooq helped us make the purchase. Thanks Farooq, you made our car purchase pleasant and smooth. More

Outstanding I had a wonderful experience from start to finish. Jimmy Posada greeted me and found the car I wanted very quickly. The pricing went smoothly and be I had a wonderful experience from start to finish. Jimmy Posada greeted me and found the car I wanted very quickly. The pricing went smoothly and before I knew it, I was out and on my way with the car that I wanted. Benjamin Braunstein finished the financing up quickly and answered all of my questions above and beyond what I needed. This will not be my last car that I purchase at Ourisman. I recommend this dealership to anyone who wants great service when they purchase a new car. More

Used vs New I went to go and look at a very low mileage used Kia SUV and ended up driving off with a 2018 Kia that I leased. Very happy with the entire experienc I went to go and look at a very low mileage used Kia SUV and ended up driving off with a 2018 Kia that I leased. Very happy with the entire experience and looking forward to getting to know Kia over the next three years. Great start to the relationship! Thanks to Zach for his patience and professionalism. More

Loving our Kia Sedona If you’re looking for a family car and want to work with someone who knows all the details and aspects of a vehicle, and who is looking for the best o If you’re looking for a family car and want to work with someone who knows all the details and aspects of a vehicle, and who is looking for the best option for you, Caroline Condon is the woman to see at Kia Chantilly. She was lovely, informative and really understood what we were looking for. Buying a car is a huge deal and we never felt we were being pushed in any way, it was all a very wonderful experience. We bought a Kia Sedona and absolutely love it and feel so good about the whole purchase process. Much love to Caroline! More

Excellent service! Just recently leased a vehicle from Billy Brown at Kia in Chantilly . The staff provided great customer service and I got an excellent deal. Tyler Just recently leased a vehicle from Billy Brown at Kia in Chantilly . The staff provided great customer service and I got an excellent deal. Tyler was my salesperson and very responsive and worked hard to make sure the process went smoothly . I trust them and I would highly recommend anybody to them. More

Great Experience - I recently purchased a Kia Sorento from Ourisman. It was the best experience that I've had at a dealership. They didn't play games and didn't try an I recently purchased a Kia Sorento from Ourisman. It was the best experience that I've had at a dealership. They didn't play games and didn't try any high-pressure tactics. I worked with Crystal Mullins-Kerns who was honest, easy to work with, and honored the pricing commitment that she had made to me. I was in and out in less than 2 hours with my new Sorento. I'll recommend Ourisman to family and friends. More

In and Out with a Car In Less Than 3 Hours! Tyler and Ben made car buying FUN! (Yes, you can read that again, FUN!) We went in having done our research on the Niro, not knowing if we would actua Tyler and Ben made car buying FUN! (Yes, you can read that again, FUN!) We went in having done our research on the Niro, not knowing if we would actually like the car or not, and having even more questions about Kia in general. Tyler was a joy to work with, was passionate about representing his brand, and made every step of the car buying process smooth, transparent, and pressure-free. We can't wait to say hi to these guys when we go in for checkups! More

Very Pleased with the whole process I knew almost everything I wanted to know about the car going in. Aaron King came out to meet me and was very friendly. I let him know that I was just I knew almost everything I wanted to know about the car going in. Aaron King came out to meet me and was very friendly. I let him know that I was just test driving today and I wouldn't be purchasing today, and he simply said "no problem at all". There was zero pressure from his side and I really appreciated that. The next day he'd spoken to his sales team and they made an offer to me that was about $4000 off of their internet price, not the MSRP. I went in and was finished in 2 hours. Ben Braunstein was our finance guy and he was spectacular as well. I was always taught to treat them as "your enemy" so as to not get blindsided, but that was not needed with Ben. He was very accommodating to my needs and didn't push anything extra onto me that I didn't want. Highly recommended across the board! More