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Ourisman Chantilly Kia
Chantilly, VA
949 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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949 Reviews of Ourisman Chantilly Kia
August 03, 2015
Great Service My wife and I walked into the dealership really late and we were met by Farooq. He was so courteous and treated us kindly even though it was so late. My wife and I walked into the dealership really late and we were met by Farooq. He was so courteous and treated us kindly even though it was so late. He helped me find a car within my budget. It was probably the best car buying experience I've had. I will definitely buy my next car from Farooq. More
by newkiaowner
Employees Worked With
Farooq Mohammed
Helpful August 03, 2015
Best car buying experience ever What an excellent experience. We were met by David Kim who was very knowledgable about our Sorrento. He even brought the vehicles into the service b What an excellent experience. We were met by David Kim who was very knowledgable about our Sorrento. He even brought the vehicles into the service bay for us to look at since it was hot outside. We then got to work with Erin Hobson, who thoroughly explained every option we had. She was extremely knowledgeable and easy to work with. When we finalized the deal we met with Chris. He was outstanding. No pressure, no hassle, just what we like when looking for a vehicle. I can't say enough about our experience. My wife and I were to numerous dealerships in the area and David, Erin, and Chris were by far the best. I have already recommended them to friends. This will not be the last vehicle I purchase from Ourisman Kia. More
by Newkiaowner
Employees Worked With
Christopher Bell, David Kim
August 02, 2015
Best car buying experience ever! What an amazing experience! This is by far the best experience I have ever had purchasing a vehicle. From the top notch customer base service from Mar What an amazing experience! This is by far the best experience I have ever had purchasing a vehicle. From the top notch customer base service from Marcel Okere and Erin Hobsm, to the ease of obtaining financing and even getting my new vehicle registered and getting the plates put on, I could not have asked for anything more. They even showed me how to pair my phone with the Bluetooth so that I didn't have to figure it out myself. If you are thinking about buying a car here, do not hesitate! More
by Reinalyn
Employees Worked With
Marcel Okere
July 28, 2015
Ashley Smith is amazing!!!!! Ashley smith is one heck of a sales woman, she's got a fun personality, and a lot of knowledge about the cars she sells. She helped me really get to k Ashley smith is one heck of a sales woman, she's got a fun personality, and a lot of knowledge about the cars she sells. She helped me really get to know my car from day one. I felt like I was talking to a family member with her. Absolutely going to recommend to all my friends. Ashley Smith for the win!!! More
by Dalewilt89
July 28, 2015
Outstanding Service! Had an amazing stress-free buying experience this past weekend at Ourisman Kia Chantilly thanks in large measure to our Ben Braunstein. We first met Had an amazing stress-free buying experience this past weekend at Ourisman Kia Chantilly thanks in large measure to our Ben Braunstein. We first met our saleman, Ben Braunstein, last fall when we were just testing the waters and looking to get information about Kia's vehicles. We've always purchased Ford and Chevrolet so we needed to become comfortable with Kia. Based on the great experience we had last fall talking with Ben we came back to see him this past weekend to do a deal. Sure enough he was still at Ourisman Kia, which tells you a lot about the dealership right there when salespeople stay around, and he was just as attentive and helpful as when we met him last fall. He took his time with us, spent an entire afternoon showing us a variety of makes and models and made the buying experience the most pleasurable I've ever experienced. Ben and Finance Manager Emmad Sherdel took the time to show us a variety of financing options and ensured we got a great deal and payment we could feel comfortable with. I can't say enough positive things about Ben. Go visit Ben and I know you'll have a fantastic experience too! More
by OptimaTurbo
Employees Worked With
Ben Braunstein
July 21, 2015
Great experience! I have owned my 2012 Kia Sorento for 3 yrs now and I drive 72 miles one way to work daily. I have always had a great experience with the folks at Ouri I have owned my 2012 Kia Sorento for 3 yrs now and I drive 72 miles one way to work daily. I have always had a great experience with the folks at Ourisman Kia in Chantilly. This time, I called and really was not sure about trading in my Sorento. Ryan answered and we chatted about what I would like to do...a possible trade-in for the new Sorento. If it wasn't going to work out, I was fine with that because my 2012 was still going strong. Well Ryan was very helpful. He sent me an email listing the price of the new 2016. He also gave me the trade-in value range of my 2012....all before I even came in to meet him.With my busy schedule, this was perfect because I had a chance to think more about it before even going in to talk face to face. Once I got in the door, Ryan was ready to get my 2012 appraisal done to see where we were going to be. That was pretty quick and he then spoke to me more about the 2016 vehicle. He had me speak to Erin the finance officer. Erin was fantastic. Very easy to work with and she made the whole experience very calm and we had fun talking. Billy the sales manager is also very helpful and made both my experiences very easy. He is quick with a smile and help if we need it when I have come in for services on my 2012 as well. I recommend Ryan,Erin and Billy to get you a great deal and make the experience very easy. More
by KerrieJ
Employees Worked With
Billy Brown, Ryan Phlegar
July 18, 2015
Best Car Shopping Experience I Ever Had I didn't want to buy a car, but I was in accident last week and my car was totaled - so I was forced into purchasing a car. I wasn't looking forward t I didn't want to buy a car, but I was in accident last week and my car was totaled - so I was forced into purchasing a car. I wasn't looking forward to getting a new car. I didn't know if I wanted to buy preowned, new or lease a car. It had been so long since I went car shopping. I was bracing myself for the worst. But to my surprise, from my first email from Ben Braunstein to when I walked through the showroom door, I was treated with respect and with a genuine focus on getting me the type of vehicle that I wanted. Ben is very knowledgeable and went above and beyond in helping me to choose a car, explaining every model's features. There was no pressure, I really appreciate that. I had been to two other dealerships this week and was not impressed. This dealership is different - in the best way possible. Financing was made simple and easy. Ms. Aviles was extremely helpful in getting me the payment I wanted and quickly. I am very happy with the entire experience and will definitely recommend Ourisman Chantilly Kia to others. More
by DDF
Employees Worked With
Ben Braunstein, Silvia Aviles
July 13, 2015
Above and Beyond Expectations Walked in from a long day of car hunting, as this was going to be my first car, I wanted to make sure I got what I could handle but still enjoy. Throu Walked in from a long day of car hunting, as this was going to be my first car, I wanted to make sure I got what I could handle but still enjoy. Throughout the day, went through many dealers who couldn't care less whether I left content or happy. The minute I met Mr. David Curry though, I knew that I was going to be taken care of. Walked and talked with me about many different things, made sure I was happy with my purchase and did whatever he could to make sure my first car experience was top of the line, and he sure succeeded. Thank you to Silvia Aviles and Christopher Bell as well for being so patient during the financing end of the purchase. All in all, excellent customer service and I absolutely love my new Kia Soul! I definitely give this place a 15/10, would recommend to anyone and everyone. More
by Samuel
Employees Worked With
Christopher Bell, Silvia Aviles
July 10, 2015
great experience!! i have gotta say my experience with Ben Braunstein at Oursiman Kia was a pleasure. Professional, knowledgable and was never pushy. walked me through e i have gotta say my experience with Ben Braunstein at Oursiman Kia was a pleasure. Professional, knowledgable and was never pushy. walked me through everything step by step.i always felt at ease. in addition Emmadd Sherdel was also a pleasure to work with and frankly went above and beyond to get me a good deal. ill recommend this dealership 24, 7 and twice on Sundays:) as well as Ben and Emmad to friends and family kind Regards, Patrick Moran More
by pfm
Employees Worked With
Ben Braunstein
July 08, 2015
Loved buying my first new car! I really appreciated all the assistance of everyone who worked with me in buying my first new car. The atmosphere was very relaxed and non-hassling. R I really appreciated all the assistance of everyone who worked with me in buying my first new car. The atmosphere was very relaxed and non-hassling. Ryan went above and beyond my expectations in his assistance in helping me choose which car I chose. Emmad helped to clarify a lot of holes I had in my limited knowledge of finance. I appreciate how at ease I felt in going through this process. Would recommend this dealership for my family and friends.Thank you. More
by shelley2287
Employees Worked With
Christopher Bell, Ryan Phlegar
