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Ourisman Chantilly Kia

Chantilly, VA

3.1
960 Reviews

4105 Auto Park Circle

Chantilly, VA

20151

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960 Reviews of Ourisman Chantilly Kia

September 28, 2015

New Car Buyer Experience The sales team of Jordan Owens and Mike Ellwood conducted themselves professionally and got us through our purchase of a new Forte in record time. More

by PappaRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Jordan Owens
Oct 06, 2015 -

Ourisman Chantilly Kia responded

We love hearing from our customer so thank you for taking the time write this glowing feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs! Thanks again. Best regards, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 24, 2015

Excellent Deal on a new Sorento We worked with Marc Gold, sales associate, on the test drive and purchase of our new Kia Sorento. The experience throughout was characterized by resp More

by ClotsKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Gold , Christopher Bell, Silvia Aviles
Sep 26, 2015 -

Ourisman Chantilly Kia responded

Congratulations on your new Kia and thank you for putting your trust in Ourisman KIA! I am happy to hear that your time spent with Marc and Chris was a pleasing experience. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Be well, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 23, 2015

Awesome 2nd Experience Hi - we now have leased 2 cars from this location and have never been dissatisfied with the service we have gotten from them. This time we dealt with More

by mcwhite725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Gold, Christopher Bell, Ben Braunstein
Sep 26, 2015 -

Ourisman Chantilly Kia responded

What an enjoyable review to read! It is reassuring to know that Ben, Marc, Chris, and Erin provided you with a great customer service shopping experience. Congratulations on your new Kia. Ourisman KIA’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Be well, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 20, 2015

Outstanding service by Jordan and Chris Just purchased a new Kia Sportage from Jordan Owens. He was extremely helpful and patient. Very knowledgeable, listened to our needs and followed th More

by glf2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Jordan Owens
Sep 26, 2015 -

Ourisman Chantilly Kia responded

Thanks for your perfect review! Congratulations on your new Kia Sportage. We're glad to hear that our team was helpful, patient and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 13, 2015

Ben and Ryan are the BEST! I originally purchased my Kia Soul a few years ago from this dealership, and when it was time for an upgrade - I went back to the same dealership beca More

by kimmieeekim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Braunstein, Ryan Phlegar
Sep 26, 2015 -

Ourisman Chantilly Kia responded

Thank you for writing about your visit with us! I am happy to hear that Ben and Ryan were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Glad to hear that you are consistently impressed with the service we offer here at Ourisman KIA. We are grateful for your recommendations. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Be well, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 09, 2015

Excellent sales staff and customer service!! Ashley Smith and Farooq Mohammed are phenomenal salespeople - I could not be more pleased with their level of customer service and thorough demonstrat More

by John H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bell, Silvia Aviles, Farooq Mohammed
Sep 26, 2015 -

Ourisman Chantilly Kia responded

John, I am happy to hear that your time spent with Ashley and Farooq were a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Kia Sorento! We are grateful for your recommendations. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Be well, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 05, 2015

Great Everyone at Ourisman Kia gets an A+. Our visit to this dealership was a great shopping experience. Jordan Owen, our salesperson, went above and beyond More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew White could run the whole place by himself. , Silvia Aviles, Jordan Owens
Sep 17, 2015 -

Ourisman Chantilly Kia responded

I am happy to hear that your time spent with Jordan and Sylvia was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 02, 2015

Partnership So I had a great experience working with the Team at Ourisman KIA. From Sales to Finance I felt good about the entire process. I usually dread the s More

by sefarran
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Kronenberg, Emmad Sherdel
Sep 17, 2015 -

Ourisman Chantilly Kia responded

Thank you so much for this great review and star rating! I am pleased to hear that our team was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Ourisman KIA is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

September 02, 2015

Perfect in every way. Our salesman, Jordan Owens was great! My wife and I bought a beautiful 2016 Kia Sportage at Ourisman Chantilly Kia this past weekend (August, 2016). I don't often write reviews and have an More

by Steve & Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Finance, Billy Brown, Jordan Owens
Sep 17, 2015 -

Ourisman Chantilly Kia responded

Steve and Sheryl, I sincerely thank you for going out of your way to write this review about Ourisman KIA. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new 2016 Kia Sportage. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Billy Brown, GM billybrown@ourismanva.com (703) 263-2500

August 26, 2015

They are the real professinals. They help buyers a lot, and they were very patient with us. Alex spends more than 4 hours, and explained everything very clearly. Thank you ver More

by Avra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Braunstein, Alex Kresin
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