Ourisman Chantilly Kia

Loved buying my first new car! I really appreciated all the assistance of everyone who worked with me in buying my first new car. The atmosphere was very relaxed and non-hassling. R I really appreciated all the assistance of everyone who worked with me in buying my first new car. The atmosphere was very relaxed and non-hassling. Ryan went above and beyond my expectations in his assistance in helping me choose which car I chose. Emmad helped to clarify a lot of holes I had in my limited knowledge of finance. I appreciate how at ease I felt in going through this process. Would recommend this dealership for my family and friends.Thank you. More

Fast and Easy - They Don't Play the Dreaded "Internet Price" I have been searching for a KIA for about 2 months. Each of the dealers I was working with played the 'pricing' game of offering an Internet Price tha I have been searching for a KIA for about 2 months. Each of the dealers I was working with played the 'pricing' game of offering an Internet Price that I didn't qualify for (even though I was told I was OK in terms of Internet pricing). Got tired of the games. Found Ourisman by accident. Their Internet price did not include rebates that I don't qualify for. Their Internet price was the lowest in time. So I purchase a Soul! w/Sun & Sound package that was cheaper than a base Soul!. Ryan Phlegar and Erin Hobson were great. BTW: I drove 50+ miles to get a car. A nearby dealer had the same exact car for sale. They told me that Ourisman price was higher than theirs. When I ran the numbers, Ourisman "out-of-my-pocket' price was $1,500 cheaper. More

A very nice, no pressure experience! Mr. Curry was a kind and pleasant salesperson to work with. He did not pressure us in any way and respected our needs and wants. Mr. Bell worked qui Mr. Curry was a kind and pleasant salesperson to work with. He did not pressure us in any way and respected our needs and wants. Mr. Bell worked quickly to meet our needs as well. More

I LOVE this dealership! I'm on my third car here. They're like family to me the way they take care of me and receive me for my standard maintenance visits. Chris Bell.... Lik I'm on my third car here. They're like family to me the way they take care of me and receive me for my standard maintenance visits. Chris Bell.... Like a brother who cares about me, always looking out for my best interest. Billy Brown....always makes sure I go out happy. Today, I upgraded my car from a 2013 Soul to a 2015. I worked with Ben Braunstein. Unbelievable! Fabulous personality, a gentleman who clearly cared about making me happy in my selection. He wasn't pushy, he was understanding about my budget versus my "wants". He listened, we walked the lot twice, and landed on the one that made the best sense. I love the Kia Soul! JD Powers just rated it the best quality sports utility car of 2015. It doesn't get better than that! Ask for Ben to show you the selection, once you land, he Chris and Billy and Finance Manager Erin Hobson, who finalized and finessed everything for me perfectly, will drive you through the rest of the course. Erin is fantastic and really fair about your needs! More

Unassuming; a bit laid back, but ultimately exceptional! My sales rep; Jordan Owens and the sales manager; Chris Bell were straightforward, honest, diligent, and worked quickly to help facilitate the deal. C My sales rep; Jordan Owens and the sales manager; Chris Bell were straightforward, honest, diligent, and worked quickly to help facilitate the deal. Car buying in today's internet based environment is quite different than in the past. Pricing and financing is very straightforward, and salespeople are there to help facilitate...not pressure you to buy. Overall, I'm very pleased with my buying decision, extremely happy with the product, and impressed with the service all they way around. More

Bought a car with best support from David Curry I walked in on a Saturday morning, found a very good preowned, certified Kia Sorento with low mileage for a very good price. David Curry, a very frien I walked in on a Saturday morning, found a very good preowned, certified Kia Sorento with low mileage for a very good price. David Curry, a very friendly and helpfull Sales Consultant, helped me to get this car within a few hours. Great service, honest people, friendly, fast and a serious partner! Thanks David Curry for your big support! I love that car! And thanks for your secret tips, how to maintain it and keep it clean! More

First time car buying experience - awesome! My 15 year old car was finally ready to retire! I've loved the little Kia Soul since I saw it in the Hamster commercials and always said I would get t My 15 year old car was finally ready to retire! I've loved the little Kia Soul since I saw it in the Hamster commercials and always said I would get that car next. I walked in to the showroom and was immediately greeted by David Kim. He was patient and listed to exactly what I was looking for - he was just as exited as I was for my first time car buying experience! It was a ridiculously hot day but he didn't let that stop him from showing me the entire fleet of Soul's and explaining, in detail, the differences in each model. Once we decided on one, the process afterwords was painless. Everything from picking the car, working on the details in finance, signing on the line and ringing the celebratory gong was so easy - I felt comfortable and well educated in my decision. Silvia Aviles, Emmad Sherdel, Christopher Bell and Billy Brown were also great! The whole team here is just fantastic. I would highly recommend! More

Sales associate with a commitment to customer satisfaction I would like to recognize one of your sales associate, Dave Curry. I was shopping for a specific model with the right color and trim. At first the d I would like to recognize one of your sales associate, Dave Curry. I was shopping for a specific model with the right color and trim. At first the dealership did not have what I was looking for. David contacted me a few short hours after I left the showroom to inform me he found what I wanted. He worked diligently to help finalized the sale (with Billy Brown, the General Manager) and then worked even harder to assure the vehicle was meticulously prepped and ready for delivery. I have been in the Quality Assurance arena for nearly 40 years, now retired. What I encountered was an employee with a total commitment to customer satisfaction. How important is that in today’s competitive environment. Additionally David was likeable, personable, courteous, and professional. It was my pleasure to have worked with him. More

great, easy to work with Great sales staff, Ryan and Emmad were awesome to work with. All my questions were answered, and all my options were presented clearly with no pushy Great sales staff, Ryan and Emmad were awesome to work with. All my questions were answered, and all my options were presented clearly with no pushy sales pitches. Will buy from again. More

High Quality Experience My husband and I went to a number of dealerships to compare pricing of cars, quality, and overall experience. Our visit to Kia was hands down the bes My husband and I went to a number of dealerships to compare pricing of cars, quality, and overall experience. Our visit to Kia was hands down the best experience all day. Jordan, our sales rep, was friendly, helpful, and knowledgeable and we really felt like he was on our side and working hard to get us the best deal possible. We so appreciated that Jeff, the general manager, took the time to meet us as well and answer questions; it is clear that he expects high quality service from his staff and he exemplifies that in every way. Erin Hobson, our financial rep, did an excellent job helping us finance the car and making sure we understood all of our options. We definitely got the biggest bang for our buck with Kia and would definitely buy from them again! We love our new car! More