
Ourisman Chevrolet Buick GMC of Alexandria
Alexandria, VA
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136 Reviews of Ourisman Chevrolet Buick GMC of Alexandria
Not knowing what type of vehicle we were looking for, our sales person, Matt Walsh, spent several hours on a Sunday afternoon showing us and test driving a number of vechicles until we found the one - a 2011 sales person, Matt Walsh, spent several hours on a Sunday afternoon showing us and test driving a number of vechicles until we found the one - a 2011 Enclave. He was personable, extremely thorough, and a true professional. On the service side, Ashby Collins has also been a pleasure to work with. She's worked with us to obtain a number of items and comes through without fail. What a delight working with the folks at this dealership! Highly recommend without a doubt! More
We have now purchased two vehicles from Ourisman Cheverolet Buick GMC of Alexandria. Our first purchase was a new Chevrolet Suburban, and the dealership was amazingly helpful in finding the exact ve Cheverolet Buick GMC of Alexandria. Our first purchase was a new Chevrolet Suburban, and the dealership was amazingly helpful in finding the exact vehicle we wanted with all of the features that we wanted at a competitive price. The general manager, Bob Biagi, called us personally to make sure we were satisfied. I highly recommend this dealership for the personal service that you receive and the competitive prices. Our second vehicle purchased from this dealership was a used car. My husband had been looking for a used Camaro with a specific engine type / model. When one of these vehicles surfaced at the dealership through a trade-in, the general manager, Bob Biagi, personally called my husband to let him know about the low mileage trade-in and we ended getting the 2010 Camaro my husband had been looking for. Again the personal service and professionalism are to be commended. We never felt pressured to make a purchase which is what you want in a dealership. Thank you. More
I came Ourisman by way of the Betty Lou Ourisman Breast Cancer Care Center at Georgetown University. I suppose that says enough. It is nice when a car dealership takes and important role in the community. Cancer Care Center at Georgetown University. I suppose that says enough. It is nice when a car dealership takes and important role in the community. The Salesman was very knowledgeable, did not try to sell me something that I did not need, gave me a better price than I had been offered before and delivered a fantastic vehicle which I love. I plan to buy my next vehicle from Ourisman; great vehicle, great people, great service, perfect. How can you beat that? More
From the first phone call to the final services provided, I felt taken care of by Ourisman Chevy. My car is now safer than it was before I took it in. Some warranty work along with flushing the fuel injector I felt taken care of by Ourisman Chevy. My car is now safer than it was before I took it in. Some warranty work along with flushing the fuel injectors prove to give my truck back it's pep and improved my MPG. Much care was taken since I drove it for over 7000 miles this past summer cross Country. I prefer preventitive work rather breaking down on the beltway. OBTW they give a military discount too! More
Terrible customer service. Set up appointment to test drive vehicle. Coming from far away. When arrived the man who set up appointment was not there. Then they continued to make stories up. Did nothin drive vehicle. Coming from far away. When arrived the man who set up appointment was not there. Then they continued to make stories up. Did nothing to try to help situation other than to try and stall and keep us there for some reason even though they didnt have the vehicle. The Manager which they all seem to take that title when they are on the phone looked like he had a rough night or an early start that day. Just a tip for him invest in a pair of sunglasses. I dont think anyone would want to buy from someone that looked like that. Thats if they got their act together enough to put a deal together. Later spoke to the General Manager that was a complete waste of time. Then past off to another manager. The many different managers kept saying that they were going to make it right by finding the vehicle and pricing it the same as they did and they were going to send over the information ASAP. Never received anything not even an appology. Which can go a long way when you mean it. Worst vehicle experience ever. Waste of time and money Luckily for me it turned me away from GM altogether. Way to go Ourisman. More
I purchased a 2011 Traverse from this dealership on November 5, 2010. I received a competitive price and they were fair and honest with me. I even purchased an after market service which I later did no November 5, 2010. I received a competitive price and they were fair and honest with me. I even purchased an after market service which I later did not want and they refunded my money so I trust their integrity. I've since taken my vehicle to the service department and find that they do good work. Although you don't need to take your car in for an oil change every 3000 miles as they may suggest, I can tell that they do good work and they aren't trying to scam me out of my money. Their other services are VERY reasonably priced for the DC area and if you were to do what they say, your car would probably last for 1,000,000 miles; you can do the work cheaper yourself but again, I trust the service department. I would highly recommend getting your vehicle serviced there. I am happy with my first Chevrolet experience and would go back to Ourisman CBGMC any day for another vehicle. More
WITHOUT A DOUBT AND AFTER EXPERIENCING OTHER OURISMAN DEALERSHIP THE ONE ON 1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303 IS BY FAR THE CREAM OF THE CROP. MR. DARRYL S WYRE WENT FAR AND BEYOND TO SATISFY DEALERSHIP THE ONE ON 1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303 IS BY FAR THE CREAM OF THE CROP. MR. DARRYL S WYRE WENT FAR AND BEYOND TO SATISFY OUR NEEDS. HE AS WELL AS WENDELL PAYNE ARE THE MOST ACCOMPLISHED, CURTEOUS AND KNOWLEDGABLE STAFF MEMBERS OF ANY PREVIOUS OURISMAN REPS AT OTHER LOCATIONS WE'VE ENCOUNTERED. IF ALL OTHERS AT DIFFERENT OURISMAN DEALERSHIPS HAD THE SAME BRILLIANT CALIBER AND REFINEMENT THAT MR'S. WYRE AND PAYNE HAS CHEVROLET WOULD BE THE MOST SOUGHT AFTER CAR IN THE U.S. WE CANNOT TELL YOU HOW PLEASED WE ARE WITH THEIR APPROACH TO US. HOPEFULLY MR'S. DARRYL S. WYRE AND WENDELL PAYNE RECEIVE ALL THE PRAISE AND ACCULADES AS WELL AS ANY TYPE OF RAISE THAT CAN BE AFFORDED TO THEM. BECAUSE OF THESE TWO EXCEPTIONAL MEN AND THE OTHER STAFF MEMBERS WE'LL CONTINUE TO PURCHASE NEW VEHICHLES THERE AT THAT LOCATION. IF WE COULD GIVE OUT GOLD STARS THEIRS WOULD BE PLATINUM. I ROBERT HOSOMBACK AND RUDY BARNES WILL NEVER GO ELSEWHERE AND NETHER SHOULD YOU. More
A good experience. The sales person was very helpful but not pushy or overbearing. The Sales manager was reasonable and willing to work with me on the price of the vehicle as well as the value of my trade. not pushy or overbearing. The Sales manager was reasonable and willing to work with me on the price of the vehicle as well as the value of my trade. All in all a positive experience. More
I had a very good experience at this dealership. I was I had a very good experience at this dealership. I was interested in a new, but wasn't sure exactly what I wanted. Upon entering the dealership, I had a very good experience at this dealership. I was interested in a new, but wasn't sure exactly what I wanted. Upon entering the dealership, I was timely greeted by Salesman Tyler Harper. Tyler was very approachable and knowledgeable. I told him the issues I was having with my car at the time. He was able to efficiently figure out what vehicle was a good fit for me at a good price. After being helped by Tyler with the selection of a Car, Bruce Polanski helped me figure out the financing as well as the trade-in of my previous car. I feel i received a fair trade in value and a great price on the vehicle I purchased. I would highly recommend this dealership and would suggest you ask for Tyler or Bruce. More
Oursman took over our Saturn service when the original dealer went out of business. They honored our special service plan and have done all our service work. We have spent $116 in three years [total: oli, dealer went out of business. They honored our special service plan and have done all our service work. We have spent $116 in three years [total: oli, filters, inspections, etc.] Our three year old Outlook has had no major problems. I am currently looking at purchasing a new GMC from them. More