Ourisman Chrysler Dodge Jeep RAM
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Amazingly Easy Smooth Purchase My vehicle broke down last week. On Thurday I found my new car on Autotrader. Contacted the dealership and on Friday Mrs.Sylvia had me in it and hande My vehicle broke down last week. On Thurday I found my new car on Autotrader. Contacted the dealership and on Friday Mrs.Sylvia had me in it and handed me the keys. She made everything about this purchase as easy as possible. I truly appreciate everything she did and will be recommending the dealership as well as Mrs.Sylvia to all my Family and Friends. More
Excellent saleman and very friendly and efficient staff We were coming out of 2004 F150 and really didn't know if we wanted another truck or if we wanted to switch to an SUV. Ourisman was the first dealers We were coming out of 2004 F150 and really didn't know if we wanted another truck or if we wanted to switch to an SUV. Ourisman was the first dealership we decided to go to in order to evaluate our options. Jason Kerr responded quickly to my online request for a test drive and met us outside even when we were about 15 minutes early. Jason took the time (almost 2 hours) to take us around to the various vehicles and styles in order to help us make our evaluation and pointed us towards a model that I hadn't been considering that best suited the options that we wanted. There weren't any high pressure sales tactics and Jason was supportive of our desire to evaluate other brands before making a decision. In the end the Orisman Ram Big Horn offered us the best options with the bonus of nice 2017 model pricing incentives. We worked through final numbers and trade-ins the next day quickly and had a very fast and efficient final processing. The General Sales Manager, Jeff and the Business Manager, Dana, were both very helpful and efficient. Overall this was probably the best purchasing experiences that I have had at a car dealership. Please ask for Jason Kerr when you decide to visit, you will not regret it. More
Over all experience with Orsisman Sylvia Jeffers is very helpful. We knew which car we wanted and all we asked is to check the car out and simply ask for the bottom line price for the Sylvia Jeffers is very helpful. We knew which car we wanted and all we asked is to check the car out and simply ask for the bottom line price for the car ((Tag - Rebates) + Tax tags and destination charge). Sylvia did just that and added all the option rebate available to us right their and then. Not including trade-in because we did not bring the car at the time. However, that's okay with us. At least we got price for the car. We went to 2 other dealers and Ourisman had the next best price and the car was still available and we bought it. My only real problem is getting that 3rd key made for the car. We order the key and we have waited for over a week to get it and we are still waiting. I am not too happy with that. I just hope the service is not like this all the time. In the future, all I want is check the car out, get a bottom line price, and a test drive. If I like the car, I will buy it. However, with every dealer, I will shop around as always. More
Really great experience I had a great experience! Jason 'Ace' Cujdik my salesman and fellow Jeep lover and was extremely helpful and knowledgeable when purchasing my Jeep Wra I had a great experience! Jason 'Ace' Cujdik my salesman and fellow Jeep lover and was extremely helpful and knowledgeable when purchasing my Jeep Wrangler that I have been wanting since I was a teenager. He definitely went above and beyond being accessible to answer all my questions 100 questions throughout. The entire process was easy and straightforward and I never felt like I was being pushed or 'handled'. I would definitely go back. More
Great Experience Jason "Ace" was so nice and helpful! He was very personable and easy to talk to while deciding on the right car. Would definitely recommend! Jason "Ace" was so nice and helpful! He was very personable and easy to talk to while deciding on the right car. Would definitely recommend! More
Sylvia was Great Sylvia contacted me after I sent out a request using the Costco Auto Program. I couldn't find what I wanted and she gave me the idea to order what I Sylvia contacted me after I sent out a request using the Costco Auto Program. I couldn't find what I wanted and she gave me the idea to order what I wanted from the Factory... I didn't know that was an option. Suffice to say I ordered a Jeep Sahara Unlimited with exact color and options as I wanted. More
Only RAM Service Center in the DMV You Should Go To Having lived in multiple locations around the DMV, I was getting ready to write off RAM (multiple trucks/jeeps, long time owner) due to horrible custo Having lived in multiple locations around the DMV, I was getting ready to write off RAM (multiple trucks/jeeps, long time owner) due to horrible customer service everywhere I went over the last five years. I recently settled down in MD and visited the Ourisman Clarksville location. I was blown away because Jackie opened the service center not just on time (a first for me), but a couple minutes early and greeted everyone with a warm smile (another first). Even though the appointment I scheduled online didn't show in their system, she was empathetic, professional, got me registered and my vehicle in the shop faster than I've ever experienced. All I was having done was a 10k service and tire rotation. However this was the first time it took less than two hours even with an appointment. In and out in 47 minutes. I have the receipt to prove it. She let me know what was covered and the price for my additional requests up front instead of the usual "Why are you telling me at check-out that the XXX service cost an additional $149?" The waiting area was immaculate and very comfortable. There was reading, TV, vending and other entertainment for all types of adults and kids. I'm sold and would drive by other locations to come here. *cough* Alexandria and Fairfax *cough* Kudos to Jackie P., Berry K. and the Ourisman Clarksville team. You just gained a loyal customer. More
Dodge Challenger SXT Plus Just traded in for a Challenger from Ourisman Chrysler Jeep Dodge Ram of Clarksville,MD and I'd have to say this was the most pleasant experience I've Just traded in for a Challenger from Ourisman Chrysler Jeep Dodge Ram of Clarksville,MD and I'd have to say this was the most pleasant experience I've ever had getting a car. I was upside down on a trade in and Nicholas W. Peterson of Sales did everything he could to get the most value on my trade in. And finally the numbers i was looking at was in my budget. Kevin Gilbert, the Finance Manager did everything he could to get me a monthly payment as less as he can with all the bumper to bumper warranty. They definitely went above and beyond to make sure I was a satisfied customer. For anyone in the market for a new or used vehicle I highly suggest purchasing through them! It's nice to know that there are some honest and trustworthy car salesmen out there! More
Good service, good attitude John Treat did provide very professional customer service, his talking make me feels like honest and trusting! Dealer store is clean, everybody is f John Treat did provide very professional customer service, his talking make me feels like honest and trusting! Dealer store is clean, everybody is friendly, I will recommend to buy cars from here, and I will come back to buy car, again More
Great customer Service! This is the second Ram truck I have bought here. Jason Kerr did a great job with negotiations and finding the truck I wanted. I got the best deal anyw This is the second Ram truck I have bought here. Jason Kerr did a great job with negotiations and finding the truck I wanted. I got the best deal anywhere, and I looked in several states. I had to drive 3 hours to pick up the truck. When I go there Jason had the truck ready to go and all finance papers ready for me to sign. Everyone at the dealership was great. I highly recommend Ourismon to find the vehicle you want. More









