Ourisman Chrysler Dodge Jeep RAM

Outstanding Sale and Service from Jason Kerr and Dina Marshalek! Received a written quote from Jason Kerr, and he was able to pull our Jeep off the market for the couple days it was going to take us to Marshalek! Received a written quote from Jason Kerr, and he was able to pull our Jeep off the market for the couple days it was going to take us to make the 4 hour out-of-state drive to complete purchase. Had a particularly good written price quote for our Jeep, something that our local Jeep dealer could not come close to offering--and they told us to beware of prices and dealerships that appeared too good. After finding the Dealerrater website to see if there was any feedback about Ourisman dealership, found all positive reviews about Jason Kerr and the Ourisman team, and this made us comfortable to make the long drive. When we arrived, went for a quick test drive and completed purchase and finance process in less than 3 hours--all costs were exactly as in the prior written quote. Dina did a great job outlining the extended warranty options and was able to offer the lowest interest rate (even over Navy Federal and USAA, who historically have about the lowest rates). Since we will keep this Jeep forever, was very happy to find out about the lifetime bumper-to-bumper warranty. We researched Jeeps in North Carolina, Virginia, and Maryland, and received the best price we could have expected to receive anywhere by $1,500--would definitely seek out Ourisman again for another car purchase! More

Jim was friendly and educational in the purchase of our vehicle. We talked pricing right up front without playing any games which I can't say about other dealerships. It was a good price and didn't require vehicle. We talked pricing right up front without playing any games which I can't say about other dealerships. It was a good price and didn't require any headache on my part. When we arrived at the dealership, Jim already had the 2 vehicles we were considering to purchase parked side by side for us to do a thorough comparison. He showed us the cars and went through all the details. He even helped us program some of the features of the new uconnect system in the car. Overall it was a very pleasant experience and I would recommend Ourisman Dodge to anyone. More

Sherwin was awesome. I was refered by a friend and the 3 of us test drove my truck and there was no pressure at all. He even called me and when in on his off day when I was finding a new lender. He was very of us test drove my truck and there was no pressure at all. He even called me and when in on his off day when I was finding a new lender. He was very personable at all time. As was Jeff. More

My old car, 13 year old Lincoln Town Car, had finally reached the stage where it was not adequate. I really didn't know what car I wanted to replace it with and just wandered through the internet lookin reached the stage where it was not adequate. I really didn't know what car I wanted to replace it with and just wandered through the internet looking at cars. Oursman Chrysler, Clarksville, MD. had a 2012 Chrysler 300 listed at a good price, black with black leather interior. Looked good and I had heard good things about the Chrysler 300. I just walked in and asked to look at the car. No hassle, no attempt to upsell me to a new version, and the price was the same as advertised. We test drove it to my home and my wife and I rode around for a while, with the salesman. We liked it and with not much fanfare I purchased. The original salesman, although friendly, was not very knowledgable or organized. He had not been at Oursman very long and he is now gone. The sales manager, Wayne McCormick, filled in with information and organization very well, and was surpriseingly patient with the inept salesman. As others have said, Dina Marshalek handled the paper work to purchase the car and have it tagged, etc. with no hassle and with a very pleasant demeanor. Again, she explained potential extras I could purchase or upgrade to but with no hassle or undo pressure. I subsequently came back a few times in the next week to have different technical questions answered on how to use the bluetooth, radio, etc. and luckily my original salesman was not there and Mr. Jason Kerr answered my every question with obvious knowledge and again very pleasant. Jason Kerr has stepped up to the plate several times to help me when he wasn't even my salesman. If there was any commision due he should get it and credit for me being a happy customer, along with Wayne McCormick. I highly recommend Oursman Chrysler, Jeep and Dodge to anyone looking for a new or used car. I am 65 years old have purchased several new and used cars and Oursman ranks as one of the best experiences. Richard the lion hearted More

Everyone was so professional, knowledgable, and friendly. My husband and I both hate dealing with pushy salesman and a happy to say we did not experience that here. Purchasing our Charger was a huge deal to My husband and I both hate dealing with pushy salesman and a happy to say we did not experience that here. Purchasing our Charger was a huge deal to us and we appreciate the time they spent with us. Thank you we love our first brand new 2014 Dodge Charger Max RT and would go back to them in a heart beat to purchase another vehicle. More

The team at Ourisman worked very hard to make this deal happen. I was treated very well and their knowledge and professionalism was what one should expect when making a major purchase. John the sales manag happen. I was treated very well and their knowledge and professionalism was what one should expect when making a major purchase. John the sales manager, I believe went out of his way to make this happen. I am pleased with both,the vehicle and the treatment we recieved at your dealership. Thanks Jim and Lorraine More

BERKLEY WAS THE SALES CONSULTANT THAT I DEALT WITH FOR THE PURCHASE OF MY NEW VEHICLE. HE WAS VERY KNOWLEDGABLE ABOUT THE CAR I PURCHASED, VERY FRIENDLY. HE MADE MY VISIT TO OURISMAN VERY INJOYABLE. THE PURCHASE OF MY NEW VEHICLE. HE WAS VERY KNOWLEDGABLE ABOUT THE CAR I PURCHASED, VERY FRIENDLY. HE MADE MY VISIT TO OURISMAN VERY INJOYABLE. More

Thanks. Appreciate your time and effort to make the buying experience smooth and simple. The sales associate and the management team was very informative. The greeter was nice and everyone acknowledge buying experience smooth and simple. The sales associate and the management team was very informative. The greeter was nice and everyone acknowledge that I was a customer and welcomed me. More

There are several Chrysler dealerships that are closer our house. The primary reason we purchased from Ourisman was Berkley Ashe. He was extremely professional and took the time understand our requireme our house. The primary reason we purchased from Ourisman was Berkley Ashe. He was extremely professional and took the time understand our requirements for our new minivan, and worked hard to find the perfect solution. More importantly, he is extremely ethical, and took the time to truly go over the details of the quote and explain how we arrived at the final price. During the test drive, he explained all of the features of the vehicle and, even after we decided to purchase the van, he was there every step of the way to ensure that all of our questions were answered. If you are in the market for a new car, I highly recommend contacting Berkley first and discussing your needs with him. Ourisman Chrysler, Jeep, Dodge and Ram is very lucky to have him on there team, and I am positive that he will continue to make a significant contribution to the success of all of their customers. More

It was a ok experience. Getting all the paperwork ready and done took a little long. but we were there with a child so time sometime is a factor. But overall it was a good transaction. and done took a little long. but we were there with a child so time sometime is a factor. But overall it was a good transaction. More