Ourisman Chrysler Dodge Jeep RAM

Car shopping can be a hassle and Ourisman employees were quite professional and friendly which I found helpful. I came in on 4/29/13 to get an idea of pricing and deciding which Jeep i wanted to purchase. A quite professional and friendly which I found helpful. I came in on 4/29/13 to get an idea of pricing and deciding which Jeep i wanted to purchase. After doing my "homework" and visiting other Jeep dealers I decided IF Ourisman could meet the price of the other dealers I would purchase the car from them. And they met the price. Also Jim set up my phone system w/out me asking which I felt was thoughtful. Thank you, Susan More

We went to Ourisman Jeep because we wanted a Jeep Wrangler and were only available to shop on Sundays and Ourisman is open on Sundays! We were immediately greeted by Greg Dickerson. Greg was very p Wrangler and were only available to shop on Sundays and Ourisman is open on Sundays! We were immediately greeted by Greg Dickerson. Greg was very patient and answered all questions. He never got pushy or agitated. It took us a while to pick out the one we wanted to buy, but Greg was there every step of the way. Negotiations for price went smoothly without all of the usual theatrics. We got a good value for our trade, and a good deal for the new Wrangler. Greg took every offer we made to Levi and came back with a response. Dina was very good in the Finance office. She made sure we knew what options were available to us, but was never pushy. She kept it light, funny, and very quick! For a Sunday it seemed every salesperson had sold something, that says something about Ourisman and how they treat customers! Once we left (it was after closing) and we realized we had left our garage door opener in the trade. We called back in hope and Levi answered, offered to stay later while we turned around. He was there waiting with the trade key, and waitied for us to get our stuff out of the trade. He was smiles the whole time. We can't say enough about our experience at Ourisman Jeep. It was smooth, painless, and we will be back! They are wortth the drive! We recommend them! More

Great job Jim! Wonderful experience. We look forward to seeing you again. Had the top off yesterday, let my hair blow a little - pretty good for a guy with no hair...... Love the Jeep, and Canadians!! seeing you again. Had the top off yesterday, let my hair blow a little - pretty good for a guy with no hair...... Love the Jeep, and Canadians!! More

The overall dealer experience went well without any problems other than not being able to find the exact vehicle that I originally wanted. However, the dealer worked with me to find a suitable replace problems other than not being able to find the exact vehicle that I originally wanted. However, the dealer worked with me to find a suitable replacement. More

I was shopping for a minivan, looking for the best deal in the internet. I already had a specific make, model, and options in mind. But most importantly, I had a specific budget in mind. I stumbled upon in the internet. I already had a specific make, model, and options in mind. But most importantly, I had a specific budget in mind. I stumbled upon this dealership because of the huge dealer discount I saw online. I did my computation and it fit perfectly in my budget. I made an appointment for that weekend to check the vehicle out. When I got there, Jim told me that I do not qualify for all of the discounts. I was disappointed since I was really hoping to seal the deal. I was about ready to go home at that point. Jim however was so kind and wanted to work around my budget with the vehicle I really liked. He wasn't at all pushy like other salespeople. He was very open and he was very accomodating. He knew what I wanted and he knew what my budget was. There was a lot of negotiations involved. Jim went back and forth with their finance person and his manager. In the end, he took off some options on the vehicle I didn't need, gave me a very good discount, gave me a good appraisal for my old car, and got it slightly above my budget, but worked perfect! I had an excellent overall experience with this dealership, especially with Jim. Thanks to him, my family and I will be able to go camping in a comforatble minivan! :) More

ALL IN THE FAMILY...I felt like one of the family, a VIP from the time i walked in the door. Mike, Levi and Ms. Jeffers were fantastic. They had plenty of Wrangler Unlimited to choose from. I would strongly from the time i walked in the door. Mike, Levi and Ms. Jeffers were fantastic. They had plenty of Wrangler Unlimited to choose from. I would strongly recommend this dealership if you are looking for a Chrysler, Jeep or Dodge. They are FANTASTIC!!!! More

Positive Purchase Experience. Dan was available to answer questions via e-mail and able to schedule a short-term appointment close to closing hours. Dealership was able to accommodate my nursing wife. Price questions via e-mail and able to schedule a short-term appointment close to closing hours. Dealership was able to accommodate my nursing wife. Price was reasonable and service was exceptional. I would definitely buy from this dealership again, and will recommend to other friends and colleagues. More

I started casually looking at Chrysler 200's online a few weeks ago thinking I would do some initial research and purchase a vehicle in the early fall. I was cynical about some of the prices listed onli few weeks ago thinking I would do some initial research and purchase a vehicle in the early fall. I was cynical about some of the prices listed online, but Jim Olney provided me a detailed breakdown showing exactly how the price was calculated. I scheduled a time to visit the dealership to learn more and drive the car, and ended up deciding to buy it on the spot. I bought my first car in 1977, and this was by far the simplest, most straight-forward process I have been through. No pressure or prolonged negotiations, just here is my best price and we would appreciate the opportunity to earn my business. After the experiences of the past few days, I can affirm that they have! More

Great service, friendly but not pushy, I found that the longer i stayed the more I like it, I was offered food and drink.Great dealership longer i stayed the more I like it, I was offered food and drink.Great dealership More

Jason and John were great - Jason followed up with us and kept us in the loop on his searches. John closed the deal late night and stayed until 10pm to get us across the finish line! kept us in the loop on his searches. John closed the deal late night and stayed until 10pm to get us across the finish line! More