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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

4.1
924 Reviews

2406 Crain Highway

Bowie, MD

20716

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924 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie

August 21, 2026

Our Jeep is a 1. 5 years old and is fully under bumper to bumper warranty. Our windshield wipers won't turn off. They don't have appointments for 3 weeks out to servic More

by Kelsgp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Reyes
Aug 25, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for sharing your feedback. We're sorry to hear about the frustration you've experienced with appointment availability, transportation options, and the diagnostic fee while seeking warranty service for your Jeep. We understand how concerning it is to experience an issue with a newer vehicle and not be able to have it addressed as quickly as expected. We appreciate you bringing your concerns to our attention and would welcome the opportunity to look into your experience further.

July 28, 2026

I had a nice experience, I’ll be back soon to get another vehicle and chill with the staff!! More

by Ted.b7530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz mixon and Jose
Jul 29, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Hi Ted, thank you for the awesome review! We're so glad you had a great experience with our team. It means a lot to hear you'll be back, and we'll be looking forward to helping you find your next vehicle. Thanks for choosing Ourisman, and we'll see you soon!

May 14, 2026

If i could give this dealer o rating i would. Totaly unprofessional, i had a safey recall on my brakes. Took 2 months to get tke parts. Hadto park vehicale and when the part was there theydidnt c More

by breedenbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Walford, Chu Park, Stacy Bromley, Vincenzo Magaldi, Jeff Ramsey, Herbert Ventura, Kathy Reyes
May 15, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We’re very sorry to hear about your experience and understand how frustrating this situation must have been, especially with a safety recall and extended downtime for your vehicle. This is not the level of service or urgency we aim to provide, and we sincerely apologize for the delays and lack of communication you encountered. If you would like to follow up regarding your experience, you can reach our management team at CDJRBFeedback@ourismancars.com, or for further assistance, you can contact our General Manager, Erica Ramsey, at eramsey@ourismancars.com. .

April 28, 2026

I had a great experience working with this dealer. The vehicle was waiting in front of the showroom. The salesman Joseph was a pleasure to work with and answered all of our questions. The price was ri More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Macenat
Apr 29, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you, Steve! We’re glad to hear you had a great experience and that Joseph made the process easy and enjoyable. Enjoy your new vehicle, and we appreciate you choosing us!

April 03, 2026

Jeffery was a great salesman, knowledgeable and easy to work with. He gave a personal touch to the overall experience and sale of my new vehicle! Soo easy and pleasant to work with. The dealership was n More

by PG Fireman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Owens, Brandon Shanahan
Apr 04, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the amazing review! We’re so glad Jeffery made your experience easy, personalized, and enjoyable. Congratulations on your new vehicle, and we appreciate you choosing us!

March 25, 2026

Ourisman CDJR of Bowie was a pleasure to work with. They offer great discounts, have a friendly, knowledgeable staff, and go out of their way to make sure you leave a satisfied customer. More

by Dave323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Curtis
Mar 26, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the great feedback, Dave! We’re glad to hear you had such a positive experience with our team. We truly appreciate your kind words and hope to assist you again in the future!

February 09, 2026

This whole team from sales to management were great in helping us find a vehicle More

by pfcalladine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Emanuel, and Joe, Vincenzo Magaldi
Feb 11, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share this great review! We are glad our whole team was able to deliver a great experience. We look forward to assisting you in the future!

January 19, 2026

Overall a great experience throughout the entire process! Explained everything in great detail. Excellent service. More

by EB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Feb 11, 2026 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for this wonderful review! We appreciate you taking the time to share about your experience and look forward to assisting you again!

December 26, 2025

Raymond, it was such an honor to work with you. I got the best deal of a life time on a great reliable car! More

by jayaudia4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Walford
Dec 29, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Hello, thank you for taking the time to review us! It was a pleasure serving you, and we greatly appreciate you choosing Ourisman CDJR of Bowie!

November 21, 2025

My experience was great. The sales team worked hard to get me a reasonable deal, and delivered! Jeremy is very ambitious and I appreciate him working with me. More

by dj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Scott
Nov 24, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for sharing your experience. We are glad to hear that our sales team was able to work with you to reach a deal that felt right. We appreciate your recognition of Jeremy and his effort, and we are happy he made the process a positive one. Enjoy your new vehicle and we hope to see you again!

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