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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

4.1
924 Reviews

2406 Crain Highway

Bowie, MD

20716

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924 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie

October 01, 2025

The service department was completely dishonest with me about my wife's car. (2017 Jeep Renegade) They said you need about $3,000 of work done on brake and rotors, new battery, and a brake system flush. Th More

by John Doherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin and David Letourneau in service
Oct 02, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Hi John, we're very sorry to hear about your experience and truly appreciate you bringing this to our attention. Your concerns are serious, and we understand how frustrating this must have been. If you're open to it, we’d like the opportunity to look into this further. Please contact our or GM Ali Zaka at azaka@ourismancars.com or reach out to us at CDJRBFeedback@ourismancars.com, so we can address the situation directly. Thank you again for your feedback.

September 13, 2025

Really great deals and the team is amazing. Came for and left even better. Thanks More

by Koronsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, The very young guy, front staff
Sep 15, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and left even better than you came. Our team works hard to provide great deals and top-notch service, so your feedback truly means a lot.

August 27, 2025

Tony is an outstanding service writer who goes above and beyond to take care of our entire fleet. We truly appreciate his dedication and attention to detail! More

by Jasminecauthen160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony T.
Aug 27, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you! Tony is a valued member of our team and we’re glad he’s taking great care of your fleet. We appreciate your feedback!

July 22, 2025

They able to meet my price point and save me 2. 5 points on the interest rate. Good people to work with. More

by plunkertjim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick, Raymond Walford
Jul 22, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Glad we could make it work and save you some points! Appreciate you trusting us 🙌

July 14, 2025

I recently purchased a vehicle and had the pleasure of working with George throughout the process. From start to finish, he was professional, knowledgeable, and genuinely helpful. George took the time to More

by Mathiasseifu05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Jul 15, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your feedback and for choosing us. We’re glad George made your experience smooth and enjoyable. Enjoy your new vehicle!

June 19, 2025

Service department lacked communication, ordered wrong part, couldn’t get new part to program and needed specialist. Same issues after picking car up, second visit same thing technician could not get car More

by Nicholastyndal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shay
May 26, 2025

We met with Joel today at the dealership, he did an excellent job helping us and answered all of our questions. The car was cleaned and ready to go when we were finished with financing. More

by Whitneyngrimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 10, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the great feedback! We’re glad Joel took great care of you and made the process smooth from start to finish. Enjoy your new vehicle!

May 15, 2025

Really good job handling questions and requests in efficient manner. Poised and well spoken. Word. More

by clstroms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
May 16, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the great review

May 14, 2025

Excellent service, professional salespeople always willing to help. They strive to provide the best deal and offer several options that you can't refuse. You leave here with a new car. Don't look for More

by Hernando M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Curtis, Erick
May 16, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the great review

May 09, 2025

I had tried for a year to get an appt to get a recall fixed. Taking the car in and the check-in process was very easy. When I finally got the appt I was told I could get a shuttle ride home. But then I w More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
Jun 10, 2025 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for sharing your experience. We’re forwarding your feedback to our General Manager for further review. We appreciate your patience and the opportunity to improve.

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