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Battlefield Ford - Service Center

Manassas, VA

4.6
144 Reviews
Call Service Center (703) 594-4390

144 Reviews of Battlefield Ford - Service Center

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July 26, 2022

Service good. Would have given a five if they had rotated my tires. They usually rotated the tires without me telling them to do so. More

by bmartin4238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett is all I know.
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Jul 28, 2022 -

Ourisman Ford of Manassas responded

Thank you for the review. We apologize that the tire rotation was overlooked and will make sure this feedback is passed along to the team. Take care and thanks again for your business!

July 12, 2022

polite and friendly people clean and tidy shop professional work ethic quality workmanship and comparable pricing More

by fdsilver@aol.com
Recommend Dealer
Yes
Employees Worked With
Brett
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Jul 13, 2022 -

Ourisman Ford of Manassas responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Ourisman Ford of Manassas and hope to see you again next time!

May 21, 2022

Great experience the staff is friendly and helpful! I will only bring my vehicles to Ourisman Ford of manassas. More

by 1023nbborg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Nick
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May 24, 2022 -

Ourisman Ford of Manassas responded

We're so honored to be your go-to automotive resource and appreciate the awesome five-star review! We look forward to assisting you again at Ourisman Ford of Manassas! Thank you!

May 18, 2022

I took my Explorer to have it serviced, the works and tire balance. My service advisor Brett took care of everything, promptly and while ensuring I was completely satisfied with the service. More

by comnav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
May 19, 2022 -

Ourisman Ford of Manassas responded

Thank you for choosing Ourisman Ford of Manassas! We're so happy that Brett stepped up and worked on all of your vehicle issues! We look forward to seeing you back!

April 28, 2022

Quick turn around of vehicle for yearly service and warranty repairs. Informed of status and needed repairs. More

by Lance1590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh I believe
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Apr 29, 2022 -

Ourisman Ford of Manassas responded

Thank you for trusting the Ourisman Ford of Manassas team with your vehicle! We appreciate your positive feedback and look forward to seeing you again in the future!

April 23, 2022

Went in for “the works” at 1130 hours. There was some kind of mixup and I didn’t get out until around 1330 hours. The staff was nice and professional. The waiting area was clean and the More

by traftonparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ink
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Apr 25, 2022 -

Ourisman Ford of Manassas responded

Thank you for taking the time to share your honest feedback! We appreciate your business and hope to provide you with a 5-star service next time! -Ourisman Ford of Manassas

March 03, 2022

Ford service department was fantastic in helping find the problem with my car. Very Happy! More

by velvetblue63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beaver
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Apr 18, 2022 -

Ourisman Ford of Manassas responded

We're happy to hear this! Thank you so much for coming to our Ourisman Ford of Manassas service department for your help. We're here to assist you with any future needs!

November 26, 2021

Great service Great employees that wereMore than Great service Great employees that were More than willing to provide helpful services to clients More

by Rbrodkorb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara and Brent
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November 05, 2021

I had a 15K mile maintenance service and VA inspection done while I waited for my car. More

by gattinogroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Blaires
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October 28, 2021

Efficient and just plain nice people!!easy to make appt and safe waiting room Thanks More

by Binkgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deshaun
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