160 Reviews of Ourisman Hyundai of Bowie - Service Center
A-1 Service Showed up to the service center first thing Monday morning without an appointment - had a tire puncture over the weekend and used the puncture repair Showed up to the service center first thing Monday morning without an appointment - had a tire puncture over the weekend and used the puncture repair system provided by Hyundai for my 2016 Elantra. The repair system worked well and the technician could not find a leak. Was only charged for a replacement canister of gel for the puncture repair system. Was on my way in about an hour. I highly recommend the Service Center at Ourisman Hyundai of Bowie for ALL service needs. More
Everyone was nice took too long Everyone was so nice but I waited two hours for an oil change.. that was way too long of a wait! It should only be a 45 minute wait at the most. Everyone was so nice but I waited two hours for an oil change.. that was way too long of a wait! It should only be a 45 minute wait at the most. More
Service On My Genesis I scheduled my appointment for 9:30 AM and arrived at 9:15 AM, I had no problem with checking in my car for service. I needed an oil change and rotat I scheduled my appointment for 9:30 AM and arrived at 9:15 AM, I had no problem with checking in my car for service. I needed an oil change and rotation of my tires. My car was finished by 10:45 AM, I was completely satisfied with the entire process and everyone was accommodating including the Cashier who took my money. I have used this service department exclusively and never been disappointed. More
Service Review I scheduled the 45,000 mile service for my Hyundai Elantra in advance, was greeted in a timely manner, was informed ahead of time what would be comple I scheduled the 45,000 mile service for my Hyundai Elantra in advance, was greeted in a timely manner, was informed ahead of time what would be completed and the approximate price. Service Advisor Juan was friendly and helpful (as he always is - even though he was the only advisor working at 07:15 am). The work was completed within two hours and the price was within a few dollars of what was quoted. I have been coming to this dealership for all my maintenance since 2012 - when I bought my first Elantra. Only twice was scheduled maintenance performed by other dealers - both instances were when I was out of town. I am very satisfied with the service at Ourisman Hyundai of Bowie and remain a loyal customer. More
Happy Sonata driver I have been using Ourisman Hyundai of Bowie for my regular car service (oil changes and etc) for about two years now. There has never been a time when I have been using Ourisman Hyundai of Bowie for my regular car service (oil changes and etc) for about two years now. There has never been a time when I haven't had a excellent experience. JUAN is the BEST service agent EVER. He pays close attention to your service needs and works with you until the job is completed to your satisfaction. The waiting area is clean and comfortable. I needed shuttle service when I took my care in recently and without delay I had a ride home. The cashier staff is also a pleasure to work with(dont hear that too often when paying a bill). One of the nice cashier even gave me lotion for my dry hands(now that's service). Can't Say Enough About the staff at Ourisman Hyundai of Bowie. I will never take my car anywhere else!!!!! More
Total Service I never trusted a dealership like I trust these folks...wonderful people! Will definitely come back in the future for more service work. Why go anywh I never trusted a dealership like I trust these folks...wonderful people! Will definitely come back in the future for more service work. Why go anywhere else ? More
Excellent, Excellent, Excellent!!! I didn't have an appointment, but thought I would try my luck. I could see that the waiting room was half full. Yet, the gentleman said they would ser I didn't have an appointment, but thought I would try my luck. I could see that the waiting room was half full. Yet, the gentleman said they would service my car, informed me of the wait time and helped me to select the best monetary package for the services I needed- EXCELLENT customer service! I was out of there within the timeframe I was told- EXCELLENT timelines in providing services! And my car ran much smoother when I got back in it- EXCELLENT quality services! More
GREAT !!! Service is quick, complete, accurate, AND the servicemen/women are extremely nice. Can't ask for any better than that! I have 18 words, so I will ju Service is quick, complete, accurate, AND the servicemen/women are extremely nice. Can't ask for any better than that! I have 18 words, so I will just ramble on till I get over the magic number of 25. That seems a little ridiculous, doesn't it?? More
Service I had a nice, friendly, and courteous visit. All service was completed satisfactory. Waiting room was nice and comftorable. I would go back again for I had a nice, friendly, and courteous visit. All service was completed satisfactory. Waiting room was nice and comftorable. I would go back again for future service. More
awesome Great service and they are very friendly. Very clean felicity. Very easy to make appointment on line. Drove and out in the time they promised plus a Great service and they are very friendly. Very clean felicity. Very easy to make appointment on line. Drove and out in the time they promised plus a free car wash. More