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Ourisman Kia of Fairfax
Fairfax, VA
31 Reviews
Proudly serving Fairfax, Virginia, Ourisman Kia of Fairfax, is a leading full-service dealership dedicated to bringing you the finest automotive experience. We've been serving the NOVA area for years, and because we're part of the Ourisman Auto Group, we're dedicated to upholding our reputation for high-quality service you can count on. Whether you're looking for a new Kia vehicle or state-of-the-art Kia aftercare, you can count on us for all your automotive needs. Furthermore, you'll love our no-pressure sales environment along with our luxurious amenities to help make your stay that much more comfortable. Enjoy complimentary snacks and beverages, Wi-Fi, and evening showroom hours. Our friendly staff is dedicated to exceeding your expectations from the first moment you walk through the doors. So, what are you waiting for? Call now with any questions, or come visit our Fairfax, VA Kia dealership for a test drive you'll never forget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 31 reviews
April 27, 2022
New ownership has not resolved any of the service problems listed here! I dropped my new vehicle off for an oil change first thing in the AM, told it would be ready in 1 1/2 hours. I responded that problems listed here! I dropped my new vehicle off for an oil change first thing in the AM, told it would be ready in 1 1/2 hours. I responded that I could not get back until 12 noon. At 1:15PM I called the service department, on hold for 15 minutes, no answer. I called again and could not get an answer, so I called Sales and of course they picked up. They transferred me to service at which point they took my car in for the oil change. I am still waiting to hear when it will be ready... Please note that the service girl that took the initial intake was very knowledgeable and efficient. More
by clp
Employees Worked With
Girl from Stafford
