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Ourisman Mitsubishi

4.6

80 Lifetime Reviews

4400 Branch Avenue, Marlow Heights, Maryland 20748 Directions
Sales: (301) 423-4000

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80 Reviews of Ourisman Mitsubishi

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December 26, 2018

"An epic experience"

- Tanisha Williams

I needed a car because I was tired of paying these rental fees I remembered that I had a friend in the car business by the name of Howard Embden and I decided to give him a visit. He took excellent care of me and gave me the exactly the vehicle that I've been wanting I'm now a proud owner have a 2015 Chevy Traverse. thank you Howard you're the best

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phillip Koudello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Woodruff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 11, 2018

"Not happy at all with the maitinance of vehicle"

- Johnson7*

Hadn't had the car 2months had to have battery replaced had to get wheel alignment and change break pads in the front of the vehicle

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Dobbins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phillip Koudello
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Basil Ngere
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Durell Samuels
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Woodruff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lamar Edmister
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Farah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rod Gammon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Derrick Moore Jermy Smith
December 08, 2018

"A hard nut to crack"

- Lynette Hawkins

I came to Ourisman Mitsubishi and Used Cars Just to look at some cars I met Howard Embden and he put me to through the credit credit process. Howard is a very good salesman because I’m a very hard nut to crack He took care of my needs and put me in a car I love. I am now the proud owner of a 2017 Nissan Ultima V6 thanks Howard I definitely recommend Howard

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phillip Koudello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 06, 2018

"I’m very happy "

- Mackenzie vilain

When I came here to Ourisman Mitsubishi I didn’t know what to do about a car and I came and I met Howard Embden and he was great he went through everything with me and he gave me a special deal I am very happy with my purchase I am now a proud owner of a 2018 Mitsubishi Eclipse

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phillip Koudello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Farah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 17, 2018

"Professional service I woke up this morning looking to get s"

- John Rissa

I woke up this morning looking to get some tires for my 2015 Chevy Silverado I came by Ourisman Mitsubishi and Used Cars Howard Embden came out to greet me and we talked and I ended up purchasing a 2018 Mitsubishi Outlander GT I had a really good experience and I’ve got a really good price. Howard was very courteous and Polite Iam a proud owner of a 2018 Mitsubishi Outlander GT

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Farah
Nov 19, 2018 -

Ourisman Mitsubishi responded

Your kind review truly made our day! Thank you for sharing.

November 12, 2018

"Buyer beware!"

- My66

I found a vehicle online I was interested in so I negotiated with the internet sales manager. I would pay the advertised price with NO dealer or additional fees except tax, tag, and title. I was working out of town so my wife went to get the vehicle. 2 weeks later i’m home looking at the papers and see we were charged a $300 dealer fee which I was promised would not be charged. After messaging and phoning I may as well have been talking to the wall. Very crooked and dishonest dealership, BUYER BEWARE!

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Recommend Dealer
No
Employees Worked With
Sarah Martin
October 29, 2018

"Great service "

- IMian

Great friendly service and very cooperative staff, especially Howard Embden! I am very happy and glad that I came to this dealership. My experience has been nothing except receiving amazing service and would definitely recommend this dealership.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Woodruff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Farah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 30, 2018 -

Ourisman Mitsubishi responded

Thank you for your kind review! We cannot wait to see you back with us again soon. Have a great week.

October 18, 2018

"A happy customer"

- Sherri Jenkins

I enjoyed my experience at Ourisman Mitsubishi The customer service was amazing I purchased a car from Howard Embden in the past and I returned to purchase another And I left out with a 2019 Mitsubishi Outlander I am truly happy

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Woodruff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 19, 2018 -

Ourisman Mitsubishi responded

Thank you so much for your kind review! We cannot wait to see you back with us again soon. Have a lovely weekend.

October 13, 2018

"Very Happy"

- Earl Day

I came to Ourisman mitsubishi to work with Howard Embden I have known him for a very long time he is very good and honest man very Trustworthy Knowledgeable And courteous. I saw the Eclipse Cross and fell in love with it. Howard gave me a great deal I'm very happy now I'm a proud owner of a 2018 Eclipse Cross

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phillip Koudello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Woodruff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 15, 2018 -

Ourisman Mitsubishi responded

Thank you for your kind review!

October 09, 2018

"enlightening experience"

- David Battle

I woke up one morning and looked at my Mitsubishi outlander sport and decided I wanted A Nother vehicle so I decided to go down to Ourisman Mitsubishi. I met with Howard and he showed me the all new Mitsubishi eclipse cross when I saw the features of this SUV I was flabbergasted I truly appreciate the staff and the way I was treated I am now an owner of a 2018 Eclipse Cross

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Embden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thomas Woodruff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 10, 2018 -

Ourisman Mitsubishi responded

Thank you for your kind review and be sure to come back and see us. Drive Safe!

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