POOR AFTER-SALES SERVICES
I came for a possibility of a tire patching, and I couldn’t believe I got confronted for a low rating I previously gave to the service department (more or less a month ago). Two days ago I was also here for a low tire pressure concern. It was around 4:00 PM on a Saturday. I was expecting for at least even the lowest dose of compassion for the tire to get air as common sense would dictate that driving with a low-pressure tire is unsafe, plus it makes the driver uncomfortable and uneasy, especially for people like me whose inclination is not really on matters about cars. My Subaru tires use nitrogen that is why I made the effort to drive to this Subaru Center where I bought the car just nearly a year ago. Instead of offering air to resolve my tire concern, I was told to come back on any regular business days and hours! No concern at all even if I am driving with a flat tire. It’s not even years after I bought my first ever Subaru car and these are all the after-sales experiences I am already getting. I love my Subaru car, but this Subaru center got me questioning about quality after-sales services.