Ourisman Subaru of Waldorf

This was, by far, the best car purchase experience I have encountered. I initially test drove cars at a different dealership closer to me and contacted Waldorf Subaru once I knew what I wanted. Jim is what I encountered. I initially test drove cars at a different dealership closer to me and contacted Waldorf Subaru once I knew what I wanted. Jim is what I would consider an expert knowledge base on Subarus and answered all of my questions in a thorough and timely manner. I gave him the specs for the car that I was looking for and he assured me that they would be able match my needs at the best price. In fact, I was encouraged to get competitive pricing at other dealerships to ensure that I was getting a fair deal, which tells me they want to make their customers happy. I contacted at least 5 other dealerships, but ultimately chose Waldorf because I did not get the "run around" treatment I had to go through with the others to get similar pricing. On the day of sale, the entire staff at Waldorf was extremely polite from the moment I walked in the door. Jim & Arandre covered all of the details and were very easy to do business with. The entire transaction surprisingly took a little under 1 1/2 hours even though I was prepared to be there longer, which was nice because I was anxious to get out & drive that new car! All in all, I feel that I could not have made a better choice on car and dealership. -- a very happy 2012 2.5 Ltd Subaru Outback owner More

My experience with Waldorf Subaru VW was a positive experience and my salesperson, Jimmy Harper, was very professional and helpful. He contacted me a few days after my purchase and asked how I liked th experience and my salesperson, Jimmy Harper, was very professional and helpful. He contacted me a few days after my purchase and asked how I liked the vehicle and if I was satisfied with my experience. I ordered mud flaps for my car that were not available in the parts department and he keeps me informed about the status of my order so I don't have to call the shop. The showroom was always clean and designed with the customer in mind, especially the parts department lounge and snack area. The restrooms are also very clean. Each time I visited I was greeted with an "Hello" by employees and salespeople. I would definately be a return customer and would recommend Jimmy Harper at Waldorf Subaru VW to all my friends and family. More

My overall experience with Waldorf Subaru was very good. Very friendly staff, organized, and made you feel like part of their family. All the paperwork was completed in a timely manner as well. Very friendly staff, organized, and made you feel like part of their family. All the paperwork was completed in a timely manner as well. More

your dealership provided excellent service. i really like that was no pressure to buy and no haggling over the price. I was pleasantly surprised by my experience. thank you. that was no pressure to buy and no haggling over the price. I was pleasantly surprised by my experience. thank you. More

You get exceptional assistance from the Sales Department to the Service Department. This is my first occasion that I have bought a vehicle and feel good about having it serviced at the same location. Both to the Service Department. This is my first occasion that I have bought a vehicle and feel good about having it serviced at the same location. Both departments complement each other and I highly recommend Waldorf Subaru and Volkswagen. Try them – I feel confident that you’ll agree with me! More

Overall, the dealership has friendly sales staff, but I'm not to thrilled about their service department. I try to e-mail them because I'm in school all day long with very minimal time to actually call, and not to thrilled about their service department. I try to e-mail them because I'm in school all day long with very minimal time to actually call, and they don't respond. The only people I've actually got a response from was the parts and accessories manager; THAT'S IT! I guess none of the service advisors know how to type a quick e-mail. More

Everyone at the Waldrof VW dealership made my first car purchasing experience a delightful one. They were more than willing to sit down and talk with me about what I wanted in a car and showed me many dif purchasing experience a delightful one. They were more than willing to sit down and talk with me about what I wanted in a car and showed me many different models of both the VW and Subaru in order for me to be confident in my end choice. If you are in the search for a VW or Subaru, I'd high recommend going to Waldorf VW and Subaru! More

Kevin was very helpful. He told us averything we need to know. The conversation was very plesant and the sale was finished in a very acceptable time. We are very pleased. Thank you. know. The conversation was very plesant and the sale was finished in a very acceptable time. We are very pleased. Thank you. More

Salesperson was very helpful and honest in her knowledge of the vehicle. Tried her best to answer any question that we had & was very friendly. of the vehicle. Tried her best to answer any question that we had & was very friendly. More

It was my first car I bought. They were so friendly that I wasn't even nervous at all. I was amazed that they try whatever they could to get approved. Thanks for the hospitality and service. I wasn't even nervous at all. I was amazed that they try whatever they could to get approved. Thanks for the hospitality and service. More