Ourisman Subaru of Waldorf

Outstanding was my experience. I came in with the check engine light with no equipment the staff greeted me with open arms I feel part of the Wess Greenway famil was my experience. I came in with the check engine light with no equipment the staff greeted me with open arms I feel part of the Wess Greenway family is what they told me they said welcome to the family. I was skeptical at first Megan told me exactly what was going to happen and it did she give you updates and because I was there during the lunch hour she even bought me a sub that was going the extra mile I will recommend this dealership to all my friends and family and will probably buy my next car here More

Simply amazing service is the best way to explain it for the time I got in there to the time I had to leave. The service staff was simply wonderful I came in on a schedul is the best way to explain it for the time I got in there to the time I had to leave. The service staff was simply wonderful I came in on a scheduled appointment and my old changed tires rotated car washed!!! A gentleman walked by and asked me how I was doing spent several minutes speaking to me about my car found out later he was the service director Mike Welch. A gentleman walked by and asked me how I was doing spent several minutes speaking to me about my car found out later he was the service director Mike Welch. I will deathly be back and will recommend to all my friends. I only wish I had purchased my car from them seeing how wonderful the service department is. I will be in the market for a new car in the next year I will definitely go to Wess Greenway's Automotive. More

Great car buying experience! We bought a 2015 Golf from Erik. He was extremely friendly, and was always available by phone while we were sorting out our finances. Overall it was We bought a 2015 Golf from Erik. He was extremely friendly, and was always available by phone while we were sorting out our finances. Overall it was the perfect car buying experience. I would highly recommend VW Waldorf, Erik, and the Golf! More

Excellent service and customer care My daughter, my wife and I were very impressed with Erik's courteous and refined way of handling customers and answering the questions we may have had My daughter, my wife and I were very impressed with Erik's courteous and refined way of handling customers and answering the questions we may have had regarding the purchase of a new 2015 Jetta TSI yesterday for my daughter who lives in DC. .He is truly "class act", we will recommend him to other friends who may be looking for a car. I have been purchasing new and preowned cars from dealers for close to 40 years. This car purchasing experience with Erik stood out in so many nice ways. If the reader wants to buy a VW, I recommend you give a chance to Erik; you will not be disappointed. Ty Benchaita, PHD Houston, Texas More

Waldorf Subaru Volkswagen the Worst Service Department One star is too much, this rates no star service. We had a appointment, arrived on time, but we had to wait 4 hours before our car could be seen. On One star is too much, this rates no star service. We had a appointment, arrived on time, but we had to wait 4 hours before our car could be seen. Once seen we were promised the repairs would be complete 4 days later. We called 4 days later and was told the car would be completed the next day. Called next day and was told it was take 2 additional day. Picked up the car, paid the over-price charge and drove 1/2 mile and the problem happen again. Turn around and toke car back and was told by the Service Manage, Mike, that he could not understand why the problem was not completed and that he would have to call VW for some technical information. More

Worst Service Experience Ever This was the worst service center I have frequented. My appointment time was overbooked, and I was not notified of this at arrival. Wait time exceeded This was the worst service center I have frequented. My appointment time was overbooked, and I was not notified of this at arrival. Wait time exceeded 3 hours for a 30 minute repair. On top of that, warranty information provided previously was not entered into the system requiring additional delays. I will not be returning to this service center. More

This is how a dealership should be. Hello, Have purchased at least 6 cars in my life and this experience has by far been the best. I was given more than courteous treatment from the Hello, Have purchased at least 6 cars in my life and this experience has by far been the best. I was given more than courteous treatment from the beginning. Phone calls answered, and none of that lets hurry up and make a deal pressure you receive at so many places. I am an Electric car enthusiast, and was interested in the e-Golf. I spoke with Richard Whittaker and George G. months ago about this, and asked them to please notify me if they got any of them. My car had arrived and was barely off the transport truck when they called me. Richard was very knowledgeble and a genuine person. They took time to answer all my questions and even helped me return a car to a different dealership. I will recommend them to anyone who asks and will return there myself. Sincerely, John W More

Preowned 2012 Subaru Forester Working with AJ (Algie Cuffee) was a pleasure and can't forget Tony who helped get that monthly payment where we needed it. We drove down from Baltim Working with AJ (Algie Cuffee) was a pleasure and can't forget Tony who helped get that monthly payment where we needed it. We drove down from Baltimore and are glad we did! Thanks guys!!!!! More

A New Outback Our experience was very satisfying. The salesperson was knowledgeable of the different models and was able to answer all of our questions. The credit Our experience was very satisfying. The salesperson was knowledgeable of the different models and was able to answer all of our questions. The credit process was quick and met all of our expectations. More