
Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Enjoyable journey. An honest no BULL approach to buying my vehicle. Your salesperson, Chuck Jenkins, was forthright and made my wife and I comfortable during the process An honest no BULL approach to buying my vehicle. Your salesperson, Chuck Jenkins, was forthright and made my wife and I comfortable during the process. The cleanliness of your dealership as well as the lot were indicators of the care you take with your business. More
Very Professional Our salesman Brandon was very educated in the vehicle we purchased. He took the time to go over everything about the vehicle, he explained all its opt Our salesman Brandon was very educated in the vehicle we purchased. He took the time to go over everything about the vehicle, he explained all its options in a way we could understand. He even took the time to pair both of our phones to the new vehicle. More
Great Experience I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imf I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imformative on routine maintenance and did not add any additional services to inflate the total cost like many other dealerships in the area. The price was more than fair and I was in and out in less than an hour. I would recommend Thompson Toyota to anyone looking to buy/lease or service their car. More
BORDERLINE HARRASSMENT!!! My husband, daughter, and I purchased a car here last fall. It should have stopped here, but THESE PEOPLE CALL US EVERY DAY BOTHERING US trying to get My husband, daughter, and I purchased a car here last fall. It should have stopped here, but THESE PEOPLE CALL US EVERY DAY BOTHERING US trying to get us to sell our Toyota back to them. They claim a lame excuse of not having enough used cars. EVEN AFTER MANY TIMES OF TELLING THEM TO STOP CALLING AND BOTHERING US, THEY CONTINUE TO CALL AND BOTHER US! If you do not wish to be bothered day after day after day, DO NOT SHOP HERE!! THESE PEOPLE ARE RELENTLESS AND WE ARE CLOSE TO FILING A LEGAL CHARGE AGAINST THEM FOR HARRASSMENT. More
AWESOME is the only way to describe Kevin! He was extremely helpful and worked with me the whole time. Would definitely recommend Thompson and Kevin Walker! Thanks.... extremely helpful and worked with me the whole time. Would definitely recommend Thompson and Kevin Walker! Thanks.... More
Staff was very friendly and helpful , Mr Walker was very helpful and anytime I had a question or concern he was easy to get ahold of before and after the sale !! helpful and anytime I had a question or concern he was easy to get ahold of before and after the sale !! More
In a nutshell: Go to Thompson and ask for DeeJay Johnson. She is one in a million! DO IT!!! Professional, customer oriented, HONEST, high INTEGRITY and vehicular knowledge is outstanding! Thes Johnson. She is one in a million! DO IT!!! Professional, customer oriented, HONEST, high INTEGRITY and vehicular knowledge is outstanding! These are just a few words to describe DeeJay Johnson. I was on the verge of purchasing a car from Jones Toyota, but just had a gut feeling they weren't the dealer I should buy from. YELP ratings (Jones had very poor ratings on the sales, management and especially service personnel) confirmed my gut feeling. I found DeeJay through a web search of top sales people at Thompson Toyota. Thompson should be very careful to hold on to this representative! SHE IS A GEM! I trade cars every 3 years. Because of DeeJay I will return to Thompson! GIVE HER A RAISE OR BONUS, SHE DESERVES IT!! I called DeeJay and told her I wanted a new, 2014, Camry and told her my specs. I also told her I had a trade in and the amount I would accept for it. I advised her I was on my way from Bel Air. As I parked my car DeeJay was at my door, opening it for me, and greeting me as if I were to only customer in the world! She was genuine, pleasant, and cordial. You would have thought I was a family member. I have to admit to not having a high opinion of car sales personnel. DeeJay IS THE EXCEPTION. She has an exceptional personality, IS NOT, AND NEVER WAS, "PUSHY or overbearing. She had a car with my specs ready and we immediately went for a test drive while my trade in was being evaluated. We wound up going on three test drives as I was also interested in the Avalon. Her patience and vehicle knowledge is amazing. My choice made, DeeJay quickly worked with the Sales Manager to obtain the trade in value I needed, pricing of the Camry, and monthly payment that I needed. I drove off the lot with my new Camry, totally satisfied. That was on Thursday. I stopped by on Saturday morning for a minor gear shift question. DeeJay greeted me immediately and had the Service Manager there with her. Within five minutes (I do not exaggerate!) he solved the issue. On my way out I asked DeeJay about the pricing of adding a spoiler to my Camry. She said she would check it out and call me. That was at 10am. I got home at 7pm that night to find a message from her - timed at 10:25am - giving me the pricing on the spoiler...which I am going to purchase. SPECTACULAR customer service. More
Shopping around for my first car was no easy task, but having called Thompson Toyota made things a lot easier when I had a list. Called Thompson for the first time after sending an email and Deejay picked having called Thompson Toyota made things a lot easier when I had a list. Called Thompson for the first time after sending an email and Deejay picked up the phone. She was very knowledgeable and friendly and was able to get the car I wanted down to the price I wanted. Finally going to the dealership for the test drive, the atmosphere was not what I expected. The entire time was very relaxed and we were actually cracking jokes and laughing, even right when the dealership opened at 9am. Deejay knew everything about the car and how to make the deal go through. Even though I was on a major time crunch, She was able to get me through the entire process in no time flat. I think I was on the lot for a total of 90 mins. Deejay is a extremely customer oriented and knew exactly how to cut the tension. My opinion, Deejay is one of the BEST. Hands down, would recommend Thompson Toyota. If anyone reading this review is planning on going there, ask for Deejay Johnson. Thanks to her, I drove off the lot in my brand new 2014 Corolla. More
This is my 3rd SUV purchased from Mark and I couldn't be more happy with the customer service I receive each time I see him. I will never buy a vehicle from anyone else! be more happy with the customer service I receive each time I see him. I will never buy a vehicle from anyone else! More
I purchased a Toyota in 2012 from Thompson Toyota. DeeJay Johnson was the sales representative. I had not planned to purchase a new automobile at the time, but because of DeeJay's awesome personality, profe Johnson was the sales representative. I had not planned to purchase a new automobile at the time, but because of DeeJay's awesome personality, professionalism, product knowledge and patience in answering ALL of my questions, I walked away with a brand new auto. Fast forward a year later and I was back at Thompson Toyota with DeeJay Johnson purchasing a 2013 auto. I only dealth with DeeJay because of the positive experience I received last year. I belive that when it is time to purchase another auto, I will be back to see DeeJay Johnson. She is truly customer oriented and wants to meet the customer's needs. DeeJay is great!!!! More