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Ourisman Toyota 40

Edgewood, MD

4.7
523 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 523 reviews

March 23, 2015

Enjoyable journey. An honest no BULL approach to buying my vehicle. Your salesperson, Chuck Jenkins, was forthright and made my wife and I comfortable during the process More

by Black Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Jenkins
Mar 25, 2015 -

Ourisman Toyota 40 responded

Thank you so much for your terrific review about our dealership. Chuck is a great asset and we appreciate him for giving you that comfort during your experience! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Tom McGeachy – General Sales Manager

January 13, 2015

Very Professional Our salesman Brandon was very educated in the vehicle we purchased. He took the time to go over everything about the vehicle, he explained all its opt More

by JohnFD10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Molle
Jan 14, 2015 -

Ourisman Toyota 40 responded

Your fantastic review was quite a refreshing read, John! Congratulations on your new vehicle. I am sure you are continuing to enjoy it. I am happy that Brandon provided you with professional, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Thompson Toyota Scion Edgewood. Feel free to come back and visit if you have any further needs. Kind regards, Tom McGeachy – General Sales Manager

October 16, 2014

Great Experience I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imf More

by jricco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Filling, Matt Filling, Tom Wunderer
Oct 17, 2014 -

Ourisman Toyota 40 responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Thompson Toyota Scion Edgewood. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Tom McGeachy – General Sales Manager

May 26, 2014

BORDERLINE HARRASSMENT!!! My husband, daughter, and I purchased a car here last fall. It should have stopped here, but THESE PEOPLE CALL US EVERY DAY BOTHERING US trying to get More

by Otis12587
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
greg kelly
Jun 18, 2014 -

Ourisman Toyota 40 responded

Otis12587, First let us apologize for the inconvenience we've caused you. As you can see from our other reviews this is not a typical experience at Thompson Toyota. The employee you dealt with in this review is no longer employed here and if you could please reach out to us I will ensure you no longer receive any correspondence from our dealership. Again we are deeply sorry and I hope we can make this right. Best regards, - The Thompson Toyota Management Team

January 28, 2014

AWESOME is the only way to describe Kevin! He was extremely helpful and worked with me the whole time. Would definitely recommend Thompson and Kevin Walker! Thanks.... More

by YarisFlynn65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
January 27, 2014

Staff was very friendly and helpful , Mr Walker was very helpful and anytime I had a question or concern he was easy to get ahold of before and after the sale !! More

by Jw1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin walker , Dave Anderson, Kevin Walker
November 03, 2013

In a nutshell: Go to Thompson and ask for DeeJay Johnson. She is one in a million! DO IT!!! Professional, customer oriented, HONEST, high INTEGRITY and vehicular knowledge is outstanding! Thes More

by Katie1600
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeeJay Johnson
September 28, 2013

Shopping around for my first car was no easy task, but having called Thompson Toyota made things a lot easier when I had a list. Called Thompson for the first time after sending an email and Deejay picked More

by JamesS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeJay Johnson
September 24, 2013

This is my 3rd SUV purchased from Mark and I couldn't be more happy with the customer service I receive each time I see him. I will never buy a vehicle from anyone else! More

by JudyAGarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 19, 2013

I purchased a Toyota in 2012 from Thompson Toyota. DeeJay Johnson was the sales representative. I had not planned to purchase a new automobile at the time, but because of DeeJay's awesome personality, profe More

by andreemountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeJay Johnson
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