Ourisman Toyota 40

My experience at Thompson Toyota was the best I have ever had, the entire team was friendly and the customer service from Mark Rinehart was excellent, he worked with me to get my new 2013 Corolla and made su had, the entire team was friendly and the customer service from Mark Rinehart was excellent, he worked with me to get my new 2013 Corolla and made sure my payments were I wanted them. I have never felt that confident in a vehicle purchase as I did with this one. The car was ready and very clean when I arrived to pick it up, the paperwork was quick and easy with no problems. I will continue to be a Thompson customer! More

When you walk in to most dealerships, you expect to endure the ongoing back and forth battle with pricing, at Thompson, our car buying experience was not like that. DeeJay Johnson took excellent care endure the ongoing back and forth battle with pricing, at Thompson, our car buying experience was not like that. DeeJay Johnson took excellent care of us, with real concern for what we wanted. She is a genuine professional who made us feel welcomed, valued and of utmost importance throughout the whole transaction and continued to do so still today. More

I would like to acknowledge the hard work by MS Deejay I would like to acknowledge the hard work by MS Deejay Johnson who supported me buying my third car from Thompsons Toyota yesterday. I have always I would like to acknowledge the hard work by MS Deejay Johnson who supported me buying my third car from Thompsons Toyota yesterday. I have always received excellent customer service from MS DEEJAY Johnson my sales consultant. She is always nice, answer all my questions, Professional yet understanding and friendly. She always guided me with right advices, choices and options. Great thing is I never felt pressured to buy anything for the sake of just buying a car or where they don’t make false promises and end up feeling like I was getting ripped off. I got little more than what I paid for and I am currently enjoying this thought. MS Deejay was always courteous, listen to my needs, state the expected cost according to our car needs, escort me to my vehicle and welcome questions no matter when I call or come to this dealership. One of the other things I was impressed with was the team work that I saw MS Deejay’s communication with Mr. Matt Filing Sales Manager back and forth making sure the vehicle matches my family requirements. I noticed yesterday while MS Deejay answering all my questions and in fact we were filling up the paper work Mr. Matt Filling Sales Manager was working my numbers with Deejay for used car and they decided to offer me a great deal for the same price and I ended up buying myself a GRAND new 2013 Toyota Corolla at 0% instead of a used Toyota with 13K miles. I would recommend MS Deejay Johnson any time as she really does her homework once she finds out what you are looking for as a package for your family safety. Also just walk in and discuss with her if you need a certain type of a vehicle and I am sure she will be more than happy to take you for a test drive unlike once I went to Jerry’s Toyota and I was sitting with my wife waiting for sales consultant to show us cars for at least 20 minutes until the sales lady finishes conversation with her colleague. If I am paying for the vehicle then off course I want someone who cares about my needs and understands my requirements. In the end even you don’t buy the car at least you will not walk out of a guilt trip of wasting time in fact you will learn something new about Toyota from MS DJ. I would like to say BIG THANK YOU TO MS Deejay Johnson and off course every one who were involved from Thompson Toyota team, Matt Filling Sales Manager and Melissa Finance Manager you guys are doing a great job by making us happy. Your customer service is exceptional which will always keep coming back to you and stay customer for life. More

My husband and I were looking to upgrade our Sienna to get out of a headache from dealing with another dealership! From the first conversation with the online support all the way to the paperwork signing get out of a headache from dealing with another dealership! From the first conversation with the online support all the way to the paperwork signing was a GREAT experience! I knew exactly what I wanted which was out of my reach from a previous dealer and Chuck made sure we would get what we wanted at Thompsons. I never felt pressured into anything. Chad (financial) was great as well. He explained all of our options and made sure we got the lowest rate/ payment possible to be satisfied. Chuck helped me set up my Bluetooth and navigation in the new van and told me to call with any questions! My husband and I have bought multiple vehicles and I must say this was the most relaxed and efficient buying experience. We don't have hours to waste in dealerships being pushed around and that definitely did not happen here! They value your time and I walked away thinking, "Are we really done? That was too easy!" I would highly recommend Thompsons to anyone looking to purchase a new vehicle and Chuck and Chad were EXCEPTIONAL, More

I am a returning customer because of the great service and personal attention you are given at the dealership. Dee Jay provided the knowledge and comfort needed upon making the correct choice for my needs and personal attention you are given at the dealership. Dee Jay provided the knowledge and comfort needed upon making the correct choice for my needs. The support staff was also helpful and there was no pressure, just outstanding service. I will return again when Im ready to purchase another automobile. Thank You Thompson Toyota and Dee Jay More

I purchased my first pre-owned certified Camry 2009 early last year and had excellent buying experience at Thomson’s Toyota. We were given an exceptional service by MS Deejay Johnson a sales manager at Thomp last year and had excellent buying experience at Thomson’s Toyota. We were given an exceptional service by MS Deejay Johnson a sales manager at Thompsons Toyota. DJ was really nice and friendly yet always professional which actually made me go back and buy a brand new Toyota Sienna 2013 this year due to a new addition in my family. A little important note about this dealership is that they care for their customers because whenever I saw DJ after buying my first car she approached me and asked me how my daughter was and how is the family. I was late for my appointment by two hours but DJ over stayed waiting for me for at least two hours. – Sorry DJ. Chad and Matt also had to stay back I remember and I really appreciate you guys. I would recommend any one MS Deejay Johnson at Thompson’s Toyota as she has helped us a lot in making sure i was choosing the right vehicle. Words can’t thank enough but DJ you have made us customers for life and thank you being so helpful. Your friendly approach especially when I came in for service made me so comfortable in deciding to go for my new Toyota Sienna 2013. The process was easy and it took 30 minutes for Deejay to make my brand new Toyota Sienna 2013 ready with complete paper work for us. Life is short and everyone wants best in life. I have found very rarely that businesses and sales personalities go out of their way to help you get the best deal and provide you with an exceptional service. We love our Toyota Sienna and we love you Thompsons Toyota and thank you for keeping my family happy and safe. More

Buying a car is easy and fun with Dee Jay Johnson. She was very helpful and personable. When we visited it was a rainy night and she did all she could to keep us out of the rain. was very helpful and personable. When we visited it was a rainy night and she did all she could to keep us out of the rain. More

Recently, my 2005 Toyota Corolla was rear-ended in a parking lot. Though the vehicle was not assessed as a total loss, damage to the vehicle was extensive and I didn’t feel comfortable driving it any l parking lot. Though the vehicle was not assessed as a total loss, damage to the vehicle was extensive and I didn’t feel comfortable driving it any longer. I was very pleased with the Toyota Corolla so I figured I would purchase the vehicle again. While the 2005 Corolla was being repaired at the Thompson Collision Center, I began a correspondence with Matt Filling. I had always done business with Thompson’s service department (Bill Cole, Brandon Scott and Mike Kimmel) and was pleased with the work so approaching someone in the sales department was comfortable and familiar. Matt Filling impressed me by giving me an honest and fair trade-in value (considering diminished value due to the accident) in writing (email) while the 2005 Corolla was still being repaired. Matt also matched the Jerry’s Toyota price on a 2013 Corolla LE (lowest in the area) enabling me to purchase before my trade-in was fully repaired. I came in on a Saturday and had an excellent experience with “Texas” Greg Ott during the test drive and paperwork processing. I was able to ditch my rental car, trade in my ’05 Corolla and drive away in a new 2013 Toyota Corolla. I would certainly recommend Thompson’s Toyota and will continue to do business with them. More

Chuck was very understanding of the requirements and gave a great price. My new car had a problem but they were very prompt and got it switched with another car of same specs immediately. Overall the entire a great price. My new car had a problem but they were very prompt and got it switched with another car of same specs immediately. Overall the entire experience was great and recommend this dealership. More

It was very professional and I got a good price. I will certainly use Kevin or recommend him the next time someone is looking for a car. certainly use Kevin or recommend him the next time someone is looking for a car. More