Ourisman Toyota 40

Thompson Toyota was the 3rd dealer that I visited before making a purchase. I try to always get 2 or 3 prices before I make a major purchase. That being said, if I would have went there first it probably wo making a purchase. I try to always get 2 or 3 prices before I make a major purchase. That being said, if I would have went there first it probably would have saved me 2 other trips to other dealers. Greg greeted me and my wife in the parking lot and was very helpful but not "pushy". They did not have the car we were looking for but he said he could locate one for us. One of the other dealers we went to said "we don't have the vehicle your looking for sorry we can't help you" and that was it. I was shocked ! We left and went to Thompson and the next day we purchased a 2011 Toyota Highlander. The sales staff was top notch and even friendly to our children! My kids actually had fun and later they asked "Daddy can we buy another car, it was fun". The Finance dept. was really easy to deal with and surprisingly fast, the paperwork was done in no time and they explained everything very well. Our overall experience with Thompson was wonderful and I look forward to doing business with them in the future. I will definitely recommend them to my family and friends. More

We bought our first Toyota at Jones in Bel Air. Since we had great service we went back but it has changed dramatically. We visited Thompson Toyota in Edgewood and were given the red carpet treatment. I am had great service we went back but it has changed dramatically. We visited Thompson Toyota in Edgewood and were given the red carpet treatment. I am now a Thompson Toyota fan! More

I stopped in the dealership on my way home from work. I researched the Toyota FJ over the past 2 weeks and liked one in Thompson's inventory so I decided to stop in and have a look in person. After only 2 researched the Toyota FJ over the past 2 weeks and liked one in Thompson's inventory so I decided to stop in and have a look in person. After only 2 minutes in the show room Bill approached me and gave me a hands on tour of the vehicle. Within 30 minutes I was test driving an FJ. He was very friendly and personable. At no point did I feel pressured to buy or look at a vehicle I didn't want to. We even picked my dog up from daycare to see how he liked it. Also, instead of having the dog outside in my hot car Bill and the manager allowed me to bring him in to the showroom for the remainder of the buying process. From the time I walked in the showroom until I traded my car in and drove away with my new FJ was less than 3 hours. Great service! More

I have given this rating because of the excellent customer service and attention, quick and thorough follow through with transaction, and willingness to make sure customer felt he was fairly treated. customer service and attention, quick and thorough follow through with transaction, and willingness to make sure customer felt he was fairly treated. More

Great experience as always. Salesperson was well informed on the vehicle. Happy with purchase. We are a repeat customer because of the great service that we receive. informed on the vehicle. Happy with purchase. We are a repeat customer because of the great service that we receive. More

I had a great experience buying my new Toyota Tacoma from Thompson. In fact, I am a repeat truck buyer from this dealership. Texas Greg Ott was a super-friendly salesman who was informative but did not hig Thompson. In fact, I am a repeat truck buyer from this dealership. Texas Greg Ott was a super-friendly salesman who was informative but did not high-pressure me in any way. He answered all my questions clearly during the buying process and kept the whole process moving smoothly. It was a pleasure working with Greg! More

Very happy, John went over and above. Thank you for helping me in my special circumstances. I will be recommending you to my friends. Thanks again. helping me in my special circumstances. I will be recommending you to my friends. Thanks again. More

Aaron is always a pleasure to deal with at Thompson Toyota. He is very thorough and takes care of our service needs promptly every time. Toyota. He is very thorough and takes care of our service needs promptly every time. More

Thompson Toyota is one if the finest Dealerships that I have seen in many years of car buying. Jon Reiner is by far the BEST in the business to ensure 110% Customer Satisfaction . His Customer Service have seen in many years of car buying. Jon Reiner is by far the BEST in the business to ensure 110% Customer Satisfaction . His Customer Service skills are exceed any other salesman that I have purchased from. Will definitely take all my future business and friend/family referrals to Jon Reiner More

The sales staff was top notch, making this purchase a wonderful experience. Jon Reiner was very knowledgable, and went to great lengths to assure our satisfaction. Ron Filling, Tom McGeachy, and Jon real wonderful experience. Jon Reiner was very knowledgable, and went to great lengths to assure our satisfaction. Ron Filling, Tom McGeachy, and Jon really impressed us with their attentiveness and professional approach. The Finance experience was great, Melissa took the time to explain all of our options, and was very efficient. We had shopped around quite a bit, and nobody even came close to the level of service provided at Thompson Toyota. I would recommend them to anyone, and will certainly look to them for all of my future sales and service needs. More