Ourisman Toyota 40

Friendly service and professional Service person tried his best to get me out before 9 to get to a doctor appointment his best to get me out before 9 to get to a doctor appointment More

The saleswoman, Kelsey, was the best we've ever worked with. She asked what we needed and offered a bunch of alternatives. She even had people stay late at the dealership to get us our car to us to meet o with. She asked what we needed and offered a bunch of alternatives. She even had people stay late at the dealership to get us our car to us to meet our schedule. More

iDerrick Cartwright and team were amazing best experience I have had purchasing a vehicle. Extremely professional and super friendly. I have had purchasing a vehicle. Extremely professional and super friendly. More

Kaitlyn was easy to work with and responsive to my inquiries. She was attentive to our needs without being overbearing. I would recommend Kaitlyn to family and friends. inquiries. She was attentive to our needs without being overbearing. I would recommend Kaitlyn to family and friends. More

Patrick was friendly, attentive, and efficient. Communication was great and he certainly learns his audience quickly. That's a big plus. Even though it was a busy day and the final transaction took Communication was great and he certainly learns his audience quickly. That's a big plus. Even though it was a busy day and the final transaction took longer than expected, it was my best dealership sales experience in quite a while. More

Patrick was great, very patient and understanding, I accompany family members whenever one of us in the market to buy a vehicle so I've been to several dealerships in Maryland and Virginia over the ye accompany family members whenever one of us in the market to buy a vehicle so I've been to several dealerships in Maryland and Virginia over the years.Patrick is most patient and helpful salesperson I have met at a dealership More

Been purchasing cars from these guys FOREVER! !! Kevin is always on his game.. kind compassionate and a good listener.. they are a pleasure to do business with !! Need a new vehicle.. go see my g !! Kevin is always on his game.. kind compassionate and a good listener.. they are a pleasure to do business with !! Need a new vehicle.. go see my guy Kevin!!! More

Excellent service. Salesman Dave Littlepage; Manager Ron Jackson and financial Officer Onyebuchi U Okezte are very professional; very helpful and pleasant to work with Salesman Dave Littlepage; Manager Ron Jackson and financial Officer Onyebuchi U Okezte are very professional; very helpful and pleasant to work with us customers. More

Tax, Ron, finance guy, general manager! It all starts from general and poop rolls down hill. Bought on 11/5, found “mistakes in paperwork we had to waste out Saturday 11:9 driving 2hrs one It all starts from general and poop rolls down hill. Bought on 11/5, found “mistakes in paperwork we had to waste out Saturday 11:9 driving 2hrs one way to fix the dealership mistakes. To find in corrections the mistakes had moved. So 3rd paperwork the mistakes had move again. When ask Ron about these his reply dmv will pay you anything that’s over paid, no explanation on why charges went up when price of car and taxes went down. Bunch of dishonest people in this dealership. Don’t waste your time nor money here. That’s what they are best at wasting your time and stealing your money! Be smart and buy elsewhere!! More

Overcharging for services is the first part. The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 Decembe The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 December. But I guess that’s not important to them They’re not personable This is my second Toyota that I have bought from that dealership and I won’t be buying another three service advisors were sitting there and the only one that said anything was the one who was dealing with a customer the other two weren’t, but that’s OK just leave a customer sitting in the lobby without offering assistance More