126 Reviews of Ourisman Toyota 40 - Service Center
I have taken my vehicle to Thompson Toyota numerous times I have taken my vehicle to Thompson Toyota numerous times to be serviced and have always had a pleasant experience. The staff are very courteous,hel I have taken my vehicle to Thompson Toyota numerous times to be serviced and have always had a pleasant experience. The staff are very courteous,helpful, and friendly. If I had questions, they always took the time to explain in detail. My car has always been ready when expected and I am happy with the work. I would definately recommend the service department to friends and family. On several occasions I have dealt with Tom Wunderer who was always friendly, fair, and very helpful. My last experience which was yesterday July 9, 2012, I also had the pleasure of dealing with Bill Cole. I was very happy with his customer service. He explained the problems with my vehicle in detail and was very friendly and courteous. Both gentlemen were great to work with. All my experiences with Thompson Toyota have been very good. Keep up the good work. More
I had a tire pressure low warning indicator and was unable to resolve the issue myself. When I got to service Mike was immediately helpful and went to the vehicle to assist me. We had to turn the vehic unable to resolve the issue myself. When I got to service Mike was immediately helpful and went to the vehicle to assist me. We had to turn the vehicle over to a service tech, who , in 25 minutes had corrected the problem. Mike then took the time to demonstrate how to fix it myself if the problem happens again. The experience was painless. timely , professional and friendly. It could not have been more positive for me More
1- oil change 2- tire rotation The work was done 1- oil change 2- tire rotation The work was done promptly. The coffee was hot! The price was good. The service personnel were friendly, 1- oil change 2- tire rotation The work was done promptly. The coffee was hot! The price was good. The service personnel were friendly, knowledgeable and helpful. It seems , from their demeanor, they all went to charm school. More
I have purchased three vehicles from Thompson, and I have always dealt with Aaron. I don't go anywhere else. Always great service, minimal wait times and quality work. always dealt with Aaron. I don't go anywhere else. Always great service, minimal wait times and quality work. More
I have given "great" ratings because that is the type of service I have received at Thompson Toyota. I had quite a few things going wrong with my car recently and each and every one of those pro the type of service I have received at Thompson Toyota. I had quite a few things going wrong with my car recently and each and every one of those problems were discussed with me in detail and were taken care of in a very satisfactory manner. The employee I deal with regularly when I take my car in for service is Jeff Krayenvenger. He is an outstanding representative and employee for Thompson Toyota. I have been a customer of Thompson for several years and have been very pleased by the service I have received. Over the years, I have become very comfortable with Jeff and appreciate his knowledge and respect for any questions I have. Jeff is always very friendly and I have come to trust his judgment and opinions greatly. It is very comforting to go to a dealership and know that my car is in good hands. I continue to be very happy with Thompson Toyota and gladly make recommendations to friends when they are in the market for a new vehicle. More
I've been using Thompson Toyota to service my vehicles for the past 14 years and I've never had a bad experience. My vehicle has always been completed on time, the work performed has been exceptional and for the past 14 years and I've never had a bad experience. My vehicle has always been completed on time, the work performed has been exceptional and the staff is very knowledgeable and very friendly. They always take the time to explain in detail everything that was completed on each visit. This type of service keeps me coming back and I certainly recommend Thompson service as well as sales to all of my friends. GREAT JOB Thompson Service Department More
I stopped by today to have an oil change and tire rotation on my '11 Camry and Aaron was able to help me find what I needed. He also helped me use my save points and informed me that I could also ge rotation on my '11 Camry and Aaron was able to help me find what I needed. He also helped me use my save points and informed me that I could also get points be making my next appointment online. More
Mr. Younger was very good at what he did. He was very knowledgeable about what he did. He was very good in assisting me. He was also very friendly. knowledgeable about what he did. He was very good in assisting me. He was also very friendly. More
AWESOME!!! Aaron always treats me like family. I always feel like I get the right answer when I ask him a question. Not a sales pitch and I like that alot. Thanks again Aaron feel like I get the right answer when I ask him a question. Not a sales pitch and I like that alot. Thanks again Aaron More