Ourisman Volkswagen of Laurel

Just like Family! I have been a loyal customer for over 7 years and the customer relations , advice and salesmanship are exceptional. I'm a very satisfied customer and I have been a loyal customer for over 7 years and the customer relations , advice and salesmanship are exceptional. I'm a very satisfied customer and everyone in the dealership treat you like a family member and will go out their way to make you feel special. I live in Woodbridge , Va and do not mind travelling to Laurel ,MD to purchase my VW's because of the professional and friendly environment that Issac Chee and his team protray at the dealership. More

Ourisman VW of Laurel is the best in town. I travel past other VW and Honda dealers because of Ron Lane and Ed Wheaton. They are knowledgeable and make me special. Their facility is beautiful, they even hav other VW and Honda dealers because of Ron Lane and Ed Wheaton. They are knowledgeable and make me special. Their facility is beautiful, they even have a popcorn maker in service which my kids loved. Isaac in Sales is tremendous. What an environment. Their management is on top of their game. Thanks as always. More

our dealer was very friendly and took care of all our needs. every time I come in for service on my care our dealer always stops to say hi and how my new car is doing. needs. every time I come in for service on my care our dealer always stops to say hi and how my new car is doing. More

From our initial meeting Tyrone greeted me with a wonderful smile and great customer service. He explained everything to me to make sure I was very knowledgeable about the purchase I wanted to make. wonderful smile and great customer service. He explained everything to me to make sure I was very knowledgeable about the purchase I wanted to make. Tyrone is great at his job and is a very important part of the Honda experience. He went above and beyond to make sure he found a bank that would make my purchase more affordable for me. He is a great asset to your company. I would definitely refer anyone I know to the Laurel location for their automotive needs. He's a great person. More

I am in the market for a new midsize car. I went to Laurel Honda and met Breaun Garner and she was very professional and courteous. I explained that I was not settled on a brand yet and was looking at Laurel Honda and met Breaun Garner and she was very professional and courteous. I explained that I was not settled on a brand yet and was looking at a couple of other brands before making a final decision. Breaun was very understanding and exhibited the kind of professionalism that I look for when buying a car. If I decide on a Honda, I will definitely return to Laurel Honda and use Breaun Garner to assist me in the purchase. More

I had a wonderful experience. With Bre Garner at your dealership. She was very knowledgeable and friendly. I will return to test drive your honda and get a qoute on the price. dealership. She was very knowledgeable and friendly. I will return to test drive your honda and get a qoute on the price. More

I went in to purchase a brand new honda sport a few months past and was greeted by ELLIOTT , he made the experience easy and was very patient with me and my wife's questions I would easily recommen months past and was greeted by ELLIOTT , he made the experience easy and was very patient with me and my wife's questions I would easily recommend my family and friends to him. Great Job More

I used Edmunds.com (as I always do) to price out the car I was interested in purchasing - a Honday Odyssey EX. Edmunds.com can automatically send local dealerships your contact info and the vehicle your ar I was interested in purchasing - a Honday Odyssey EX. Edmunds.com can automatically send local dealerships your contact info and the vehicle your are interested in buying. Marshall Sanders (at Ourisman Honda in Laurel, MD) was one of the first to respond to me and he invited me to call him, which I did. All I had to do was mention the price that Edmunds.com suggested as fair for my zip code, and Marshall immediately beat it. No haggling, no pressure, no nothing, just "here's what you get and for how much it will cost." The deal was done. I came in two days later and drove home my new van. Ourisman Honda was one of the highest rated dealerships in my local area, and one of the most convenient to get to as well. The whole experience at the dealership went smoothly. Marshal had us in and out of the paperwork process in under an hour. Also worth mentioning was that at the last minute my wife had a change of heart about the color of the vehicle, and Marshall actually worked a deal with another dealership in the area to swap vans while in the meantime we were completing paperwork. All we had to do was come back one last time to get a few accessories installed that we had paid for, but that was well worth getting the color we wanted. The financing went great, too. We spent the longest part of the day here, but it was time well spent considering all of the options, warranties, maintenance plans, etc... I am always skeptical of this step, but in reality you really do get a lot for your money. Worth mentioning, my 2 year old was with us the entire time at the dealership and she thought it was the best thing ever. Marshall immediately got her a big helium filled balloon and he was very considerate to my whole family. The kids' room is great, too. We look forward to enjoying the service that our new neighborhood Honda dealer offers us in the days to come. More

I had the best car buying experience that I've EVER had and I've had many. I started emailing with my salesman Marshall weeks before I came to the dealership to hash out a few numbers and wants. He w had and I've had many. I started emailing with my salesman Marshall weeks before I came to the dealership to hash out a few numbers and wants. He was right on it! He was quick to respond not to mention totally fair. He worked around me (not the other way around) and was able to get me right where I wanted. It felt like I was buying a car from a best friend not an unrelated car salesman just trying to make their commission. I would recommend him a thousand times over he was great and so easy to work with and went above and beyond. The finance manager Tyrone was also a pleasure to work with not to mention funny. He was not pushy and took into consideration the customers needs/wants as well. I find this part of the experience can either have you walking a way happy or really upset that you may have been taken for more than you wanted to spend, not the case here. Tyrone did his do diligence and went into great lengths to educate not necessarily "sell" extras that in the long run really do protect you and your new asset. Bring up Leonardo DiCaprio to him and see what happens ;o) Super fun, good, great, happy experience and I am picky and expect A LOT, if that tells you anything, its just the way you would want and picture (in your head) your car buying experience to go!! More