
Ourisman Volkswagen of Laurel
Laurel, MD
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Mike was an excellent salesman! He started by asking what we were looking for in a car and then he took the time to get to know us and familiarize himself with our situation. He ONLY showed us cars under the we were looking for in a car and then he took the time to get to know us and familiarize himself with our situation. He ONLY showed us cars under the budget we set and he showed us cars that would suit our lifestyles. We went above and beyond for my fiance and I. I will always go to Mike in the future! I will certainly be suggesting him to my friends and family also! More
I bought a brand new Accord from this dealer, a week ago. We were lucky to have Marshall Sanders as our sales rep. He made this purchase extremely easy. No pressure to buy, just a great source of informat We were lucky to have Marshall Sanders as our sales rep. He made this purchase extremely easy. No pressure to buy, just a great source of information and support during the process. Very honest and friendly. I feel good about my purchase. I would recommend this dealer and Marshall to my friends. More
Mike Scandora is a great salesman. When my parents went to look for a car for me they went to Ourisman honda of Laurel. Mike Helped them find the perfect car for me. An 06 honda accord. When I went back to to look for a car for me they went to Ourisman honda of Laurel. Mike Helped them find the perfect car for me. An 06 honda accord. When I went back to the dealership Mike was very Helpful in helping me get a feel for the car. He explained all of the workings in full detail and made sure all of my questions were answered. He is a great salesperson. Thanks mike for a great car !! More
Excellent service! I was completely satisfied with the service & vehicle I received. My sales rep, Rachael was great! I highly reccomend her to anyone looking to purchase a VW. This was the quickest & service & vehicle I received. My sales rep, Rachael was great! I highly reccomend her to anyone looking to purchase a VW. This was the quickest & smoothest vehicle purchase I have ever completed. The customer service was excellent. The paperwork was completed quickly. They were able to handle my very diffcult situation without any problems at all and put me in a vehicle within my budget. I definitely recommend this dealership, I will definitely be back for my next vehicle purchase! More
After two weeks of agonizing shopping between 9 dealers, a car being literally sold out from under me at one dealer. I then made a visit to ourisman thinking I would be just as disappointed. Not the case a car being literally sold out from under me at one dealer. I then made a visit to ourisman thinking I would be just as disappointed. Not the case at all. Mike was extremely experienced and very understanding of our situation! He was not high pressure however had a knack for a respecting our requests without attempting to play games. So thanks to Mike Scandora and ourisman, I can say for the first time in all the years I have shopped for cars, I have never had the respect I deserved as a customer. I will certainly think of Mike Scandora first before I go anywhere. Thank you. More
We have been searching for the perfect vehicle for our family for the past two months. That search came to a close when we visited Ourisman Honda of Laurel this weekend. We were immediately greeted by Mik family for the past two months. That search came to a close when we visited Ourisman Honda of Laurel this weekend. We were immediately greeted by Mike Scandora while looking at a used Honda Odyssey. Mike spent a lot of time figuring out what we wanted in our next vehicle and we came to the conclusion that buying a new Honda Odyssey would be the best decision for us. We purchased a 2013 Honda Odyssey in the exact color we wanted and with all the options we were looking for. He made the process simple and transparent for us. When we came to pick up the van he spent 30 minutes going over all the features and set up the radio/phone to our prefererences. We are extremely pleased with Ourisman and Mike Scandora. We would highly recommend them for anyone looking a new vehicle! More
My husband and I were looking for a reasonably priced used car and came across ourisman VW. We called with a few questions and Mr. Scandora went out of his way to take photos of the car we were inquiring used car and came across ourisman VW. We called with a few questions and Mr. Scandora went out of his way to take photos of the car we were inquiring about and letting us know all the details before we drove from out of state. Once we arrived he made us feel at home with his genuine kindness. He was very helpful and understanding to what we were looking for. We ended up getting the exact VW we wanted, and love it. Our entire experience at ourisman VW was outstanding. The managers were also great, very understanding and very willing to help. We will definitely be back for all our services, I highly recommend this dealership, especially mr. Scandora! More
I was looking for a good used car, and my search led me to Ourisman Honda in Laurel. It was the first place I stopped on my car shopping day. Mike Scandora, the sales rep, greeted me at the door and helped to Ourisman Honda in Laurel. It was the first place I stopped on my car shopping day. Mike Scandora, the sales rep, greeted me at the door and helped me with my search. He was very friendly and helpful. My wife and I took the car for a drive and enjoyed it. Mike pulled up the CarFax listing and helped me compare it with other cars that I had on my list to look at that day. He helped me to see the value of the car they had, and I decided it met my needs and was the right price. He was even able to get a little bit more knocked off the price. Shortly after buying the car, I noticed the check-engine light came on and the cruise control was not engaging. Mike bent over backwards to get my car in for service as quickly as possible, even though it was during the very busy President's Day weekend. They were able to diagnose and fix the problem at no cost, and it really is a good car. When I am in the market for my next car, I will most likely start by calling Mike at Ourisman Honda in Laurel! More
My wife purchased a 2013 Accord and returned it the next day because it felt to big for her. She test drove a Jetta and loved it .The salesman from Ourisman V.W. accompanied us to the Honda store and talked day because it felt to big for her. She test drove a Jetta and loved it .The salesman from Ourisman V.W. accompanied us to the Honda store and talked to Hank the sales manager who wouldnt even pick up his head from the computer. He pointed to the gentleman next to him and said trade it in . The appraiser gave us 4000.00 less than we paid less than 24 hours earlier. I completely understand that the value goes down once the vehicle is titled and I knew we would lose money. We went next door and bought the Jetta at full sticker price but my wife loves the car. The sales manager had zero compassion for my wife who was visibly upset , he never even looked up . We had a very good experience with our sales person , but when we needed some help from management there was none. More