Ourisman Volkswagen of Laurel

No hassles Went in knowing what we wanted and were not hassled into buying more. Friendly and professional service.only thing I would have changed was asking for Went in knowing what we wanted and were not hassled into buying more. Friendly and professional service.only thing I would have changed was asking for paperwork in advance as this did take a bit more time than I would have liked. More

Was a pleasure to be helped by MFon He was a true gentleman and very patient. He stayed back till midnight to make sure we got what we needed. I would recommend everyone to ask for him w He was a true gentleman and very patient. He stayed back till midnight to make sure we got what we needed. I would recommend everyone to ask for him when they come in for buying a car at this delearship. More

Best salesguy ever! I had to wait a while for the exact vehicle/trim/color I wanted, and Jimmie was amazing. Just enough updates, and he didn’t make me crazy with emails I had to wait a while for the exact vehicle/trim/color I wanted, and Jimmie was amazing. Just enough updates, and he didn’t make me crazy with emails and phone calls. When it was time to get the deal done, he was efficient and really courteous, and still is. The items I was owed on my car came in quickly. Great experience. More

Good car buying experience!!! I had very good experience doing business with this dealer. Jimmie was very pleasant and helpful. They were able to beat the offer from other dealers I had very good experience doing business with this dealer. Jimmie was very pleasant and helpful. They were able to beat the offer from other dealers and offer service packages. The whole car buying experience was very very good. More

Acceptional Superb, exceptional service. MFon was terrific he was knowledgeable kind courteous and caring. He explained everything in details and made sure I und Superb, exceptional service. MFon was terrific he was knowledgeable kind courteous and caring. He explained everything in details and made sure I understood what he was talking about. Exceptional..... More

Fantastic Experience Purchasing Honda HRV @ Ourisman Laurel For my wife's 50th birthday, I wanted to purchase a brand new Honda HRV or CRV so I contacted Ourisman Honda and spoke with Mr. Brandon Jester to set For my wife's 50th birthday, I wanted to purchase a brand new Honda HRV or CRV so I contacted Ourisman Honda and spoke with Mr. Brandon Jester to set up an appointment for Friday morning, December 28, 2018, at 9:30AM. That same evening, Mr. Jimmie Powell, Senior Sales Representative gave me a courtesy call at home to confirm my Friday appointment. On 12/28/2018, we met with Mr. Powell and from the time we walked in to the dealership to the time we left, the customer service was absolutely incredible. Mr. Powell clearly explained the process and provided us with the right options for my wife's needs and wants. Also, Mr. Tony Kim, Business Manager was very thorough and clearly explained our warranty and payment options through our lender, Tower Federal Credit Union. Our total overall experience with Mr. Powell and Mr. Kim was outstanding. We truly appreciate the time and extra effort each employee provided us during this important purchase. Thank you. David McNeil More

Absolutely Amazing Ourisman Honda of Laurel is an absolutely amazing dealership. They did a wonderful job getting all the paperwork done as quickly and smoothly as possi Ourisman Honda of Laurel is an absolutely amazing dealership. They did a wonderful job getting all the paperwork done as quickly and smoothly as possible. They did an amazing job detailing and cleaning the car. I was in and out with no worries or complications. I definitely recommend this dealership for anyone who's looking to buy a car. More

A relief Bought my first car today and am thankful it was with this dealership, more specifically with Jimmies help. Jimmie was warm, helpful, informed, and n Bought my first car today and am thankful it was with this dealership, more specifically with Jimmies help. Jimmie was warm, helpful, informed, and not pushy or agressive. He guided us through the process and helped things go smoothly. Brian in finance was also good at presenting the extra features we could get without making us feel forced. Overall great experience. More

Great and patient He was able to patiently work with my mother and I on buying a new car. We were indecisive but he was able to give clear factual information. He was able to patiently work with my mother and I on buying a new car. We were indecisive but he was able to give clear factual information. More

Very professional and easy Ramon was very prompt to respond to initial e-mails. Once I was in the dealership, I was never pressured. An associate of Ramon's (Kenny) brought my Ramon was very prompt to respond to initial e-mails. Once I was in the dealership, I was never pressured. An associate of Ramon's (Kenny) brought my potential car around and allowed me to take a final look at it and answered last minute questions. This was while I was waiting for Ramon to finish another task. At no time did I feel pressured and his co-worker was taking his own time, even though it wasn't his sale, to help me. The purchasing process with Ramon was quick but informative and the manager meeting (Tony K) was 0 pressure and informative as well. Highly recommended. More