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Ourisman Volkswagen of Laurel
Laurel, MD
1,189 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want!
Plus, you can check out the Current Online Specials and Promotions that change all the time!
Check out our Facebook page, "Ourisman Insiders"
Convenient Location, Service, Parts, Accessories, we have it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,189 reviews
December 07, 2018
Helpful Mfon was very pleasant and a joy to work with! he was very understanding of our situation and even delivered our new car to our home! Mfon was very pleasant and a joy to work with! he was very understanding of our situation and even delivered our new car to our home! More
by Jk
Employees Worked With
Mfon Mfon
December 05, 2018
Great Purchase from Ramon Hart I recently purchased a 2019 Honda Odyssey and Ramon provided exceptional service an was not pushy. I would highly recommend this dealer. Respectfully I recently purchased a 2019 Honda Odyssey and Ramon provided exceptional service an was not pushy. I would highly recommend this dealer. Respectfully Kurt K. More
by Kurt
Employees Worked With
Ramon Hart
November 30, 2018
Easy buy Jim Powell was very helpful and knowledgeable on the phone helping me tfigure out what I was looking for. Anthony Davenport was extremely knowledg Jim Powell was very helpful and knowledgeable on the phone helping me tfigure out what I was looking for. Anthony Davenport was extremely knowledgeable and made the process easy at the dealership. Explained everything on the car and in paperwork. More
by MkM
Employees Worked With
Jimmie Powell, Anthony Davenport, Joe Rasulzad
November 28, 2018
Best Experience in buying a new automobile Jim Powell was very personable, professional, very knowledgeable about the Honda CRV and very customer service oriented. I couldn't have asked for a Jim Powell was very personable, professional, very knowledgeable about the Honda CRV and very customer service oriented. I couldn't have asked for a better salesman. We sat down and talked about what I was looking for in a new Honda CRV. Then we test drove a couple cars that I was interested in. Jim was very attentive. It was cold and raining a little. Jim suggested that I wait inside the door while he brought the car up. I found the CRV at the price point I wanted to pay with Jim's help. As I waited for finance, Jim offered to go out and get me something to eat as it was lunchtime. When the transaction was completed. Jim went over the features on the dash so that I knew how to do the necessary things to drive the car home, such as wipers, lights. heat, etc. He spoke in a very calm voice and told me if I had any questions about the car after leaving the dealership that I should not hesitate to call him. At no time did he try to push me into buying a car. When were looking at the trunk, before I left, Jim noticed that a the mat for my trunk and the cover was missing. He made sure I had those items in my new car before I drove off. This was the best experience in buying a new automobile that I have ever had. I highly recommend this dealership and Jim Powell as your salesman when you are looking for a Honda. More
by Angela
Employees Worked With
Jimmie Powell
November 26, 2018
Honda Odyssey Purchase I have coming to Mfon Mfon for the past 7 years for all of my vehicle purchases. He is a straight shooter and will not try to sell you a vehicle that I have coming to Mfon Mfon for the past 7 years for all of my vehicle purchases. He is a straight shooter and will not try to sell you a vehicle that does not meet your family's needs. He always gets us right vehicle. He is kind and patient and a gentleman. I would say he is the best in the business thats why I have been using him over the past 7 years. We recently purchased a 2019 Odyssey and had a pleasant experience at the dealership all thanks to Mfon! More
by Football Team
Employees Worked With
Mfon Mfon
November 23, 2018
Easy transaction with no pressure After getting matched to Ourisman Honda through my bank's car buying service, I went to test drive a new Honda Accord Hybrid. I was hesitant to start After getting matched to Ourisman Honda through my bank's car buying service, I went to test drive a new Honda Accord Hybrid. I was hesitant to start visiting dealerships as I was about 2 weeks away from purchasing, but I knew that I wanted to drive an Accord Hybrid in order to make an education decision. After communicating with their Internet Sales department, I was connected with Mfon Mfon when I arrived for the test drive. The didn't have a Hybrid Touring model when I visited, but Mfon took me on a test drive of the Hybrid EX model they had in stock and showed me the Touring edition of the standard Accord. He was very knowledgeable about all of the trim levels and was able to answer all of my questions. When I explained my preferences (trim, color, etc.) and timeline, Mfon did not pressure me to buy that day and left the door open for a future purchase. A couple of weeks later when I was ready to purchase, I discovered that Ourisman had a 2019 Accord Hybrid Touring in the exact color I wanted. I set up a time with Mfon through Earle Errera (Director of Sales), who was helping out as Mfon was working with another customer. They held the car I was interested in and when I arrived, we test drove it to make sure it was exactly what I wanted. The sales negotiations were smooth and simple, as I had already received a fair price based on my research over email. I drove away that afternoon after a calm, no drama experience which I particularly appreciated. Mfon was an excellent representative of Ourisman -- his calm demeanor, product knowledge, and thoughtful follow through were exactly what I was looking for in a dealership. More
by Jeff
Employees Worked With
Mfon Mfon
November 23, 2018
Friendly and helpful service Mfon Mfon was very friendly and moved quickly to get us in the car we needed before passing us off to Daniel, in finance. We left pleased. Mfon Mfon was very friendly and moved quickly to get us in the car we needed before passing us off to Daniel, in finance. We left pleased. More
by Kwl
Employees Worked With
Mfon Mfon
November 21, 2018
Bad after sales experience I bought a new GTI in early October for which the sales service was very good. I was told that they would let me know when the permanent tags are avai I bought a new GTI in early October for which the sales service was very good. I was told that they would let me know when the permanent tags are available. I sent an email a week ago to the dealership asking about the permanent tags but received no response. Seeing that the temporary tags were about to expire, I called this morning and was told that the tags were there. They coldn’t explain why I was not notified nor why they did not respond to me email. They claimed that a notice was sent out to me, but with two days to go on the temporary tags, I think the manager was lying about that. He was very rude because I complained strongly about this poor after sales service. Ah did not want the salesperson to even put on the new plates on the car! This was terrible. More
by Michael
Employees Worked With
Isaac Chee, Richard Nunez
November 19, 2018
No non-sense If you want a serious sale person to get you what you want then see Jimmie Powell, he’s no non-sense and listens to what the customer wants! If you want a serious sale person to get you what you want then see Jimmie Powell, he’s no non-sense and listens to what the customer wants! More
by Jen Ji
Employees Worked With
Jimmie , Jimmie Powell
November 18, 2018
Great Customer Service Spontaneously went in for a trade in quote — ended up leaving with a brand new Civic. Anthony was able to get me in the car I originally wanted two ye Spontaneously went in for a trade in quote — ended up leaving with a brand new Civic. Anthony was able to get me in the car I originally wanted two years ago. He listened attentively as I was very particular in the features that I wanted in my Civic. This is the second car I’ve bought from this dealership, and I would definitely keep buying from here again! More
by baemax_touring
Employees Worked With
Anthony Davenport
