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Ourisman Volkswagen of Laurel
Laurel, MD
1,162 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want!
Plus, you can check out the Current Online Specials and Promotions that change all the time!
Check out our Facebook page, "Ourisman Insiders"
Convenient Location, Service, Parts, Accessories, we have it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,162 reviews
August 15, 2023
Brought the car for regular maintenance inspection and the people there were professionals and very kind and helpful. Cannot ask for better service. the people there were professionals and very kind and helpful. Cannot ask for better service. More
by ID4 OWner
Employees Worked With
EVeryone in service dept were very courteous and respectful professionals
Helpful August 11, 2023
I looove this dealership. They are so polite and professional. I was offered refreshments and snacks. The waiting area is nice and comfortable. They are so polite and professional. I was offered refreshments and snacks. The waiting area is nice and comfortable. More
by Kei-06
Employees Worked With
Rick
August 07, 2023
The level of service has always been exceptional. My service representative was kind and patient, clearly explaining the issue(s) with my vehicle and knew every part and its purpose when I questione My service representative was kind and patient, clearly explaining the issue(s) with my vehicle and knew every part and its purpose when I questioned him. I will continue to use this dealer for all of my vehicle service now and in the future. More
by iowaclass44
Employees Worked With
Vince Penn
July 24, 2023
My vehicle lost all power suddenly on 495. I towed the vehicle to Ourisman of Laurel and was greeted by a kind service representative named Cortez. Although it was late and the service lane wa I towed the vehicle to Ourisman of Laurel and was greeted by a kind service representative named Cortez. Although it was late and the service lane was closing soon I was treated honestly and fairly without feeling rushed. I was given a loaner car to get home and was told the vehicle would be checked out first thing in the morning. Subsequently I received a call in the morning as promised with a proble cause but further investigation was needed to confirm. Cortez kept in contact with me as the problem was discovered and text me with the issues found and approximate cost. After making my decisions on what to fix with no pressure the work was completed in a timely manner and I picked up my vehicle. Everything is running great. Thank you Ourisman for a good experience. More
by RobbieB
Employees Worked With
Cortez
July 19, 2023
The appointment was easy to schedule and my car was taken in as soon as I arrived at at the dealership. I didn’t want to wait around until the service was completed so the shuttle took me home and picked me in as soon as I arrived at at the dealership. I didn’t want to wait around until the service was completed so the shuttle took me home and picked me up when my car was finished at a reasonable time. The service manager very friendly and told me exactly what needed to be repaired on my car. Will definitely go again. More
by Toni
Employees Worked With
Vince Penn
