Ourisman Volkswagen of Laurel

Great customer service Brandon Hickson-Hamilton knows his product well and is extremely friendly.The sales experience with him was pressure free and quite enjoyable.He made Brandon Hickson-Hamilton knows his product well and is extremely friendly.The sales experience with him was pressure free and quite enjoyable.He made sure that I was comfortable with the buying process and offered refreshments several times while I was there.I felt so comfortable with his service that I recommended my wife, who also leased a car the very next day.Brian in Finance was also a part of the process in which he made clear everything involved with payments and additional coverages.Thanks guys on sales well done,you deserve it. More

Stress-free car buying experience. My wife and I dealt with Mr. Brandon Hickson-Hamilton and Ms. Laura Joseph Both were very helpful in helping us buy the car. The car buying experien My wife and I dealt with Mr. Brandon Hickson-Hamilton and Ms. Laura Joseph Both were very helpful in helping us buy the car. The car buying experience was relatively stress free. Visited the dealership a couple of times to test drive a couple of different cars until we settled on the car we bought. On both occasions, the sales persons listened to what features we were looking for in the car and took the time to explain the cars' features. there was no pressure from the sales people. More

Absolutely amazing I went in with a big problem and thanks to these people, I left with an affordable solution and a beautiful new car. Thanks so much. I went in with a big problem and thanks to these people, I left with an affordable solution and a beautiful new car. Thanks so much. More

Great car buying experience Ourisman Honda of Laurel is the best place in Md to buy a car. Everyone there is very knowledgeable and friendly and their main goal is to keep the cu Ourisman Honda of Laurel is the best place in Md to buy a car. Everyone there is very knowledgeable and friendly and their main goal is to keep the customer satisfied. More

A good experience I had a good experience trading in my 2005 Accord EX (112800 miles for $3500) for a new Accord Sport. They did not match CarMax which offered $4000. I had a good experience trading in my 2005 Accord EX (112800 miles for $3500) for a new Accord Sport. They did not match CarMax which offered $4000. They are reselling the car for upwards of $7000. My sales professional was Anthony Davenport. He was nice enough and did his job. I can't really say anything was too special about the whole experience but I'd tell a friend to go there. Pricing in the end seemed a little confusing vs. what TruCars said I'd get but I thin it was 'fair'. My first oil change is free - expected more but not a huge deal since I go to Firestone for most regular service. Car Washes are included though. I did get a confusing call from a manager 4 days AFTER I bought the car. He wanted to check to see if I had made a decision yet on a new car. Ironically I was driving the car and this was my first Bluetooth call! I said I had already bought a car. He said, "Oh, where from?" LOL! More

Memorable I had the pleasure and honor of meeting Sales Consultant Mr. James Jones. He was very knowledgeable about the vehicle that I purchased. He helped me t I had the pleasure and honor of meeting Sales Consultant Mr. James Jones. He was very knowledgeable about the vehicle that I purchased. He helped me through the whole process and was available whenever I had any questions. His genuine personality showed his interest of finding the best vehicle to fit my needs and lifestyle. I am confident I chose the right vehicle and Sales Consultant to walk me through purchasing my second vehicle and I look forward to doing it again in the near future. More

Nice and Professional Went through an easy, smooth purchase with Bre. she is honest, informative, and professional. the whole process was faster than I expected. s Went through an easy, smooth purchase with Bre. she is honest, informative, and professional. the whole process was faster than I expected. strongly recommend her. More

Very accommodating and professional I had the pleasure of having Breaun Garner as my sales rep, not only did she treat me with respect but she went above and beyond to make sure I walked I had the pleasure of having Breaun Garner as my sales rep, not only did she treat me with respect but she went above and beyond to make sure I walked away a happy customer. I even received a lunch because I decided to use my lunch break to purchase a car, I feel like I owe them something now. The very least thing I could do is write this letter in appreciation to the EXCELLENT service received by the staff at Ourisman Honda of Laurel. Mr Blue will be back and tell my friends about Ourisman of Laurel More

bought a new Honda Fit 2016 Great service, Brandon helped the process go fast and easy. I did not feel bad, like I often do at other dealerships. I felt pretty positive about t Great service, Brandon helped the process go fast and easy. I did not feel bad, like I often do at other dealerships. I felt pretty positive about the whole experience! I love my new car :)) More

Excellent Experience Frank was fantastic in helping me find the right car for me to get around town after relocating from Philadelphia. I'm very happy with my Honda Civic Frank was fantastic in helping me find the right car for me to get around town after relocating from Philadelphia. I'm very happy with my Honda Civic and very happy with all the help Frank provided. He was fair and honest which I really appreciate. I'll be sure to come back to get my car serviced at this dealer given this is the type of customer service I know I can rely! More