
Ourisman Volkswagen of Laurel
Laurel, MD
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Exceptional Customer Service Brandon worked hard to accommodate us in the small window of time we had to work with. He was knowledgeable about the vehicles he is selling and made Brandon worked hard to accommodate us in the small window of time we had to work with. He was knowledgeable about the vehicles he is selling and made us feel like family. I would buy another vechile from this dealership and from Brandon again. More
Great place. The following is my account with purchasing a new car at Ourisman Honda. My wife and I came to Ourisman looking for a new car. My heart was set on The following is my account with purchasing a new car at Ourisman Honda. My wife and I came to Ourisman looking for a new car. My heart was set on a Ford Focus, but my wife convinced me to try a 2016 Honda Civic EX. Taking it for a quick test drive with the salesman, Anthony Davenport, was my first experience with a Honda. I enjoyed the feel of the Civic, but still wanted to try a Focus. Later that night, my wife and I test drove a Focus across town. I was not impressed. The Focus felt like I was sitting in a tight airplane seat. I'm an averaged height male (6'1), and I felt cramped the entire time. The Focus also rattled a bit, and just felt a little cheap for the price. Plus, their customer service was horrible. I admit that customer service isn't a deciding factor in such a high value purchase, but I do believe that it is a reflection of the product. This proved to be true at the Ford dealership. I called Anthony two days later, and told him that we would like to purchase a new Civic. He was more then accommodating. I even requested the car in a beautiful blue, and although he did not have it at his dealership, he went out of his way to get it for me from another dealership. I went back to the dealership that Saturday and the entire staff was pleasant to be around. They all seemed happy to be there. Anthony walked me through my purchase, but not before showing me all of the bells and whistles that the Civic came with. The entire process took about 3 hours, which is an average time in car buying in my experience. He was training another salesman, Laura Joseph, who was also extremely polite and a pleasure to be around. I have had my car for a month now. I could not be happier with my purchase. The Civic's comfort level is beyond what I expected. It drives so smooth and quiet. I cannot hear outside road noise, except when I'm cruising with the windows down and sunroof back. My wife loves the car as well, and we can't wait to take our first road trip in it. The gas mileage is probably what I like most about the car. I drive everyday, and have to fill up about every 2 to 2.5 weeks. I would recommend Ourisman Honda, and the 2016 Honda Civic to anyone looking for a tremendous car buying experience. Other bonus's 1. Free car washes at the dealership. 2. The rear and side cameras on the car. 3. Feeling like a kid again. V/R Nick More
New Odyssey Purchased a new Odyssey from Ourisman Honda of Laurel. My salesman and finance manager were both great and very easy to work with. Thank you Brandon H Purchased a new Odyssey from Ourisman Honda of Laurel. My salesman and finance manager were both great and very easy to work with. Thank you Brandon Hickson-Hamilton and Brian Blackmon for working my husband and I. More
New Odyssey SE My family always purchase our vehicles from Ourisman Honda and Brandon Hickson-Hamilton always go above ad beyond to make sure we are taken car of. Th My family always purchase our vehicles from Ourisman Honda and Brandon Hickson-Hamilton always go above ad beyond to make sure we are taken car of. Thank you for a great experience Brandon. More
Excellent Dealer With Exceptional Service Mr. Anthony Davenport was so very nice, honest, and straight to the point. Mr. Davenport was helpful and kind and even did a little more research and Mr. Anthony Davenport was so very nice, honest, and straight to the point. Mr. Davenport was helpful and kind and even did a little more research and work with my son and I with his first purchase of his new car. My son loves his 2016 Honda Civic and loved his car buying experience with Mr. Davenport. Mr. Joe Rasulzad was awesome with the explanation of our payment options, explaining our maintenance and just as nice as Mr. Davenport. I appreciate your honesty and I have already recommended you wonderful guys to everyone I know. The best car buying experience every for my son and I much love to you guys, and thanks again. Linda Myles and Dereix Glover More
Great Experience !! I walked into the Dealership ,not expecting to leave with a car. Brandon really made my day that day... My next car will definitely be from this locat I walked into the Dealership ,not expecting to leave with a car. Brandon really made my day that day... My next car will definitely be from this location. Keep up the good work Brandon and the Ourisman Laurel team !!!!! More
Brandon Hickson-Hamilton Let begin with how my experience began. I texted Brandon and ask him if he could find me a XC60 Volvo, yes I know this is a Honda dealer. He did not Let begin with how my experience began. I texted Brandon and ask him if he could find me a XC60 Volvo, yes I know this is a Honda dealer. He did not answer until the next day with the picture of my Volvo and ask when I could come look at it. Told him the next day I would be there. The rest is history. This young man is very professional and will not disappoint. Thank you Brandon More
Greatest Car Experience Ever I told Brandon Hamilton-Hickerson what I wanted and my budget and within a week span I had my civic. I love the dealership and service they provide, L I told Brandon Hamilton-Hickerson what I wanted and my budget and within a week span I had my civic. I love the dealership and service they provide, Looking forward to making my next purchase with them again More
Great experience Brandon was very patient he took the time and actually listened to what I was asking for. He got me the vehicle I wanted and didn't just tell me what Brandon was very patient he took the time and actually listened to what I was asking for. He got me the vehicle I wanted and didn't just tell me what vehicle I could and couldn't get. More
Proud Civic Owner Let me start by saying how much I hate shopping for a car. I can shop for shoes, clothes and even groceries but shopping for a car is such a headache Let me start by saying how much I hate shopping for a car. I can shop for shoes, clothes and even groceries but shopping for a car is such a headache and frustrating. There are so many manufacturers out here, it's 2016 and now days all of the cars are really nice looking. I looked at Toyota and Nissans and then a good friend of mine told me to go and check out "Brandon Hickson-Hamilton" over at Ourisman Honda of Laurel. I've never owned a Honda until now and I've always heard nothing but great things about them. Before I was driving a 2013 Chevy Cruze and it was a nice little get around car but to tell you the truth it was a ugly little car. Needless to say, I payed Mr. Hickson-Hamilton a visit. This tall handsome and big smile guy greeted me and welcomed me to the dealership. I test drove an Accord and a Civic. I loved them both and I had no idea Honda offered so many amenities inside their vehicles. I fell in love with the back up camera and the Bluetooth. I hadn't did any research on Honda so when it came down to talking numbers he presented me with some numbers that I just couldn't pass up. I am happy to say that I am now the proud owner of a 2015 Honda Civic EX and I love it. This is my first Honda and for xxxx sure will not be my last. If you are reading this and your in the market to purchase a vehicle, please go and visit Brandon Hickson-Hamilton at Ourisman Honda of Laurel. He and his staff are the absolute best to work with and they are always so friendly and welcoming. I have referred all of my friends, co workers and family members to him. I almost cannot wait to purchase my next car. Thanks again to Ed Wheaton for having such a nice dealershipand for having people like Beandon, to Brandon Hickson-Hamilton for being the best at what you do and to Joe Rasulzad for getting me a great monthly payment with a great interest rate! More