Ourisman Volkswagen of Laurel

thank you Isaac and Goldie Hi Isaac: I'm writing to thank you and Bill 'Goldie' Goldsmith for making the recent purchase of the GTI you ordered for me an easy and straightfor Hi Isaac: I'm writing to thank you and Bill 'Goldie' Goldsmith for making the recent purchase of the GTI you ordered for me an easy and straightforward experience. Both of you could not have been more friendly and helpful as the process/wait played out. I most certainly would purchase another car from your dealership and would not hesitate to point friends interested in buying a VW in your direction. Thanks again, pleasure doing business with you. Dave Nagle More

Great experience in purchasing a pre-owned 2014 Routan. Drove down from Newark Delaware to trade in our 2010 Routan on a 2014 Routan. Buying experience was the best I have experienced. Everyone that we had Drove down from Newark Delaware to trade in our 2010 Routan on a 2014 Routan. Buying experience was the best I have experienced. Everyone that we had to work with was pleasant and professional. They definitely have the customer service experience as their # 1 priority. I wish we were closer as I would rather have my vehicles serviced their then the local dealer. More

Unprofessional approach to sales and parts I came in the other day to speak with the manger. Not only was I not given permission to do so at first, but I was also treated as if I were an idiot. I came in the other day to speak with the manger. Not only was I not given permission to do so at first, but I was also treated as if I were an idiot. Having called several times in the past. I figured I'd go in and talk to some one about my problem. Boy was that a waste of time. I am now suffering due to their lack of organization and professionalism. More

Highly recommend Ramon Hart showed me a 2015 Honda Fit when I came in and wasn't certain what I was looking for. He patiently explained details about the Fit and answe Ramon Hart showed me a 2015 Honda Fit when I came in and wasn't certain what I was looking for. He patiently explained details about the Fit and answered all my questions about other Hondas, but the thing I valued the most was that he didn't pressure me at all. Although I did end up buying a new car, I didn't think I wanted one at first. He put me in contact with the used sales department as well so that I could figure out more clearly what I wanted. I found the car I wanted for a lower price elsewhere, but still ended up buying from Ramon because he agreed to match the price and was so nice to work with I couldn't conscionably go somewhere else. If you don't know what you're looking for or want a car salesman who defies the pushy stereotype, I highly recommend Ramon. More

Another Honda Purchase This is my third car purchase from Ourisman Honda of Laurel. My daughter has also purchased a vehicle from this dealership. My salesman, James Jones This is my third car purchase from Ourisman Honda of Laurel. My daughter has also purchased a vehicle from this dealership. My salesman, James Jones, got me a great deal on my new Civic. He is very professional and worked diligently to get me into a 2015 Civic within my budget. Debbie Lewis in Finance explained everything to me in great detail and answered all of my questions. I highly recommend James and Debbie if you are in the market for a vehicle. More

Honda Accord Purchase I visited Ourisman Honda to buy my first car after graduating college. The representative who helped me was Anthony Davenport. He was extremely courte I visited Ourisman Honda to buy my first car after graduating college. The representative who helped me was Anthony Davenport. He was extremely courteous and attentive, and made sure that the vehicle I chose was the one that was best suited to my needs. He definitely went above and beyond to make sure my car buying experience was as smooth and as comfortable as possible. He was very knowledgable about the vehicles and was able to provide detailed answers to all of my questions. Even after the purchase was complete, Anthony helped me learn how to use all of the new car's features. I'm extremely satisfied with my new car, and I highly recommend Ourisman Honda and Anthony Davenport to anyone who is looking to purchase a Honda. More

New car purchase with Malcom Howard, Sales My husband and I are repeat customers with Ourisman Honda in Laurel. We had purchased a vehicle over 2 years ago and found this particular dealer more My husband and I are repeat customers with Ourisman Honda in Laurel. We had purchased a vehicle over 2 years ago and found this particular dealer more willing to work with us to purchase a vehicle with a reasonable price. Having been on the internet as well as visiting other dealerships we had a prepared idea of the vehicle and price range we were willing to negotiate. We were late night visitors to the dealership. We were prepared to purchase a vehicle that evening. Mr. Howard patiently worked with us through the test drive and repeated updates as far as price availability as we decided on the model and color. Needless to say, we were there beyond other employees' working hours. We signed papers and were on our way. Thank you, Mr. Howard for your patience and hard work to finish the sale late in the evening. Due to the late night, the inside of the vehicle was less than pristine which I accept and not a complaint. I am sure that if it was earlier in the day it would have been perfect. More