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Ourisman Volkswagen of Laurel

Laurel, MD

4.6
1,195 Reviews
What really sets a car dealership apart these days? Service, Value, Selection and Price You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Pre-owned Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on our website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time! Check out our Facebook page, "Ourisman Insiders" Convenient Location, Service, Parts, Accessories, we have it all!
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3371 Laurel Fort Meade Rd Suite B

Laurel, MD

20724

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Showing 1,195 reviews

June 16, 2015

Honda Accord Purchase I visited Ourisman Honda to buy my first car after graduating college. The representative who helped me was Anthony Davenport. He was extremely courte More

by hillerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Davenport
May 18, 2015

Calm Salesperson Our salesperson was calm and collected, even though the office was busy. The salesperson had the car I wanted ready to test drive when I arrived. It d More

by zlafratta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Howard
May 19, 2015 -

Ourisman Volkswagen of Laurel responded

Thank you for your purchase and allowing the Ourisman Team to earn your business. Congratulations on your new vehicle. My apologies on the length of time to complete the purchase. Paperwork has increased a considerable amount since I've been in the business and we are doing our best to manage that process and streamline it as much as possible, however, there are so many important steps that need to be covered in great detail. We will continue to improve where we can and make it as quick as possible without missing important details. Thank you again. Ed W.

April 30, 2015

New Honda Civic car purchase Very pleased with everything. This is my third car purchase from this dealership. My dealings with Mr. Malcom Howard, Rob and Owen were very pleasan More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Howard (Sales), Rob (Manager), Owen (Finance)
May 19, 2015 -

Ourisman Volkswagen of Laurel responded

Congratulations on your new Honda Civic. Thank you for your kind words about the Honda team. It's great when we can continue to earn a consumers business over and over, that means a great deal to us and it's great that you have shared that experience. Ed W.

April 29, 2015

FAT Liar I came down to see a CPO car April 27th, 2015. My salesman was Don. I was promised that we could negotiate on the price. As a result, Don, the sal More

by vw guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don
May 05, 2015 -

Ourisman Volkswagen of Laurel responded

The Volkswagen you traveled from New York to see was priced well below our competition in almost a 500 mile radius. My guess would be that is why you traveled as far as you did, because our price was one of the lowest in the market place. We are always prepared to negotiate and in your case, your offer was simply not reasonable or acceptable. Had we been able to agree on a price, we would have been happy to help you take delivery and complete your paperwork for your state. Finally, we do certify all vehicles that meets the certification requirements. I apologize if there was any confusion over certification. Thank you again for your feedback and I’m sorry we could earn your business. Ed W.

April 24, 2015

New car purchase with Malcom Howard, Sales My husband and I are repeat customers with Ourisman Honda in Laurel. We had purchased a vehicle over 2 years ago and found this particular dealer more More

by Honda crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
April 14, 2015

Ease of buying a new Honda with Anthony Daveinport It was a pleasure having Anthony Daveinport as our car salesman. He is a true professional who cared about us and was patient in explaining all our q More

by Neil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Davenport
April 11, 2015

One and Only Awsome Dealership! I never experienced such an awsome dealership in my lifetime. Buying me a brand new car for the second time in my life, I could not be any happier. More

by Rizzo6565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmie Powell
April 04, 2015

The Best Experience Ever!!!!!! If you are in the market for buying a car that's reliable, want to have great staff wait on you, and be rewarded with awesome discounts on services. T More

by Shaun2k6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hickson-Hamilton
April 04, 2015

The Best Dealership I ever experienced. Buying a car for myself has been a great challenge. I almost gave up until one day as I was shopping my girlfriend ask me to check the dealership as w More

by Benita65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmie Powell
April 03, 2015

First purchase of a car was a great experience! This was my first time purchasing a car so the experience was nerve-wracking in itself. Ramon Hart from Ourisman Honda of Laurel made the process extr More

by stylistiquex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Hart
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