
Ourisman Volkswagen of Laurel
Laurel, MD
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good stuff While browsing, all details and features of the cars were explained to me very clearly. After we decided on a van and purchased it I still had some q While browsing, all details and features of the cars were explained to me very clearly. After we decided on a van and purchased it I still had some questions regarding the prices and payments. They were more than happy to go over everything again for me and made it all very clear to me. I'm glad they were so patient with me and answered all my questions. More
Awesome Everyone is so nice and friendly. This is my 5th Honda purchased at this locations and It is always a pleasure to be there. Thank You Everyone is so nice and friendly. This is my 5th Honda purchased at this locations and It is always a pleasure to be there. Thank You More
Odyssey extraviganza We had a fantastic experience at this dealership. Everyone was so nice and helpful and willing to work with us on the purchase of our new car. This is We had a fantastic experience at this dealership. Everyone was so nice and helpful and willing to work with us on the purchase of our new car. This is the 3rd vehicle we have purchased from this dealership and we could not have been happier. Thanks so much to James Jones, Michelle and Joe for all that you did to make this a positive buying experience. -Jennifer Queen More
Ask for Salesman Ramon Hart I stopped by Ourisman Honda two weeks ago to ask for information. The salesman Ramon Hart listened, answered my questions and did not push a sale. T I stopped by Ourisman Honda two weeks ago to ask for information. The salesman Ramon Hart listened, answered my questions and did not push a sale. There was no pressure from him just facts and pleasantness. I purchased a vehicle that night. Even after the sale, he answered follow up questions easing my mind. If you are considering buying a Honda, I recommend salesman Ramon Hart. More
Lies and deception What else is there to say about my experience at this dealership.I called and spoke to Anthony very nice guy about matching my price for my trade whic What else is there to say about my experience at this dealership.I called and spoke to Anthony very nice guy about matching my price for my trade which I got from another dealer.So I went in that same day and they saw the car and agreed on the $7000 trade in value.I test drove the Honda civic I was interested in purchasing from them and we went over some numbers.So after talking to Anthony back and forth on the phone I decided to return and full out the application.He called me the following day letting me know I have been approved but something told me before I go in let me send an email inquiry about the same car under a fictitious name.The original mrsp is $21880 ,when I signed for the loan application we agreed on $19250 and I was told they could not go any lower.You would not believe the price Ramon sent me via email $17101.12.We are talking about $2000 less they were willing to sell the car for below what was offered to me.Yes, I did go in that Saturday and let me point out something else they were going to charge me $1600 for accessories although the the car only had $200 worth of accessories. I had to point that out to Ramon and they are the ones selling the car.So the manager agree to the price but only if I was willing to accept $6000 for my trade in.So remember people when this dealership agree to price match on your trade in they raise the price on the car you want.They are so shameless they still were offering me to buy the car after what they did.Of course I walked out I would not buy a car from a bunch of fraudsters , and from now on I dub them 'the Uhaul' of Honda car dealers. More
Buying Customer * dosen"t work or affliate with the Dealer Thanks to Mike in Service, Goldie in Sales and most of all I like to Thank the Queen Ms. Debbie K. Lewis Business Manager.. p.s. could not have made Thanks to Mike in Service, Goldie in Sales and most of all I like to Thank the Queen Ms. Debbie K. Lewis Business Manager.. p.s. could not have made this happen w/ out this team , Thanks Again . More
I Only Buy From and Recommend Ramon Hart I never bought a car before so I was not really sure what to expect from the experience other than the pop culture references to sleazy and high press I never bought a car before so I was not really sure what to expect from the experience other than the pop culture references to sleazy and high pressure car salesmen. Luckily, working with Ramon Hart was the complete opposite of what I had braced myself for. Of course, I did not have a pressing need to purchase a new car immediately so if Ramon was not pleasant to work with then I would have just left and went elsewhere. Ramon was calm, laid back while not giving any sign of apathy, knowledgeable, and engaged all while listening to what I was looking for and answering my many questions. That was exactly what I always look for when working with sales associates and vendors but, unfortunately, do not always get. I am sure Ramon wanted to make a sale but he also seemed genuinely interested in making sure I got the car I wanted and with the options I needed. Even after the car was purchased, Ramon followed up by phone and a very nice email to make sure the car was what I expected and to see if I had any questions. As expected, my brand new Honda CRV is fantastic and I love it! After some casual research, I knew the CRV was the car for me but finding the right person to make the purchase from was very important to me especially with a big purchase like a car. My husband will definitely seek Ramon out when it is time to replace his Volvo in a couple of years. Keep in touch with us and a big thank you, Ramon! More
very knowledeabe sales person I was in the market for a use 2013 Honda accord sport blue. Me and my coworker was looking at Oarsman Honda in Laurel about two week ago. The use car I was in the market for a use 2013 Honda accord sport blue. Me and my coworker was looking at Oarsman Honda in Laurel about two week ago. The use car sale man came out to help us look for the car. He notified us that he did not have any use Honda accord sport 2013 but then told me that he could go and get us a new car sale man to help us. This was when I meet James R. Jones. He introduced him self to me and my co worker. He really made me feel at ease and relax about buying new verses old. He took me out for a test drive twice. After the second time I new that I had to have this car. Also Tyrone Cypress got me a better ,James Jones and Tyrone Cypress were awesome doing there job. Thanks Curtis Womack More
Friendly and Professional. Great experience. James Jones was my salesperson. He was courteous and very personable. He explained everything thoroughly and answered all questions. The finance perso James Jones was my salesperson. He was courteous and very personable. He explained everything thoroughly and answered all questions. The finance person I had was Brian Blackmon. He was patient and very kind. He was also personable and made the experience a great one. I would definitely come back to buy another vehicle. I will also recommend others! More
Amazingness at its best When I arrived I was greeted by Ramon Hart, whom is calm and soft spoken, but knew his stuff and a very genuine person. I was specifically looking for When I arrived I was greeted by Ramon Hart, whom is calm and soft spoken, but knew his stuff and a very genuine person. I was specifically looking for a Honda Civic Coupe, but after seeing them in person I decided against them and went for the sedan. But Ramon, was calm and helpful in telling me about all of the lovely features the Civic has and the differences between LX, EX, and EX-L. I went to for the most cost effective for my budget. We sat down to talk about the car and the terms of buying the car we were joined by Julius Green. Who is outspoken and gregarious, seemed to be an effective leader as a sales manager. The experience of buying this car was not what I expected. I was expecting to get taken advantage of because I was a single female, but I really feel like they tried to help me as much as they possibly could and were honest with me. Once it came to financing the vehicle, I worked with Tyrone Cypress. Who I felt should be a lawyer. He was thorough, direct and made you really think of what your answer would be. But at the same time I really felt like he was extremely helpful and honest as well. Overall, I thoroughly enjoyed buying my first new car from Ourisman’s Honda of Laurel. I will without doubts recommend all friends and individuals that just complement me on my car to them. I know if I send someone to Ourisman’s Honda of Laurel they will be taken care of from the beginning to the end. So that is why I say my experience was amazingness at its best. Thank you so much for the wonderful experience. More