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Overdrive USA

Cookeville, TN

4.9
49 Reviews
Call Dealership (931) 570-2468

1510 Interstate Dr

Cookeville, TN

38501

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49 Reviews of Overdrive USA

June 07, 2023

David Guist is a great and reliable car salesman. His manager and him are always willing to help in any way they can. More

by Jenn Willis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gist, Andy Claborn
Report | Print
Jun 17, 2023 -

Overdrive USA responded

Thank you for your positive review, we are delighted to hear that you had such an enjoyable experience at Overdrive USA. We understand the importance of delivering the highest level of customer service and are glad that our salesman David and the team lived up to this. It is truly our goal to provide great experiences, so thank you for taking the time to provide us with such kind feedback. We look forward to helping you again soon!

Helpful
June 07, 2023

Overall a good experience. No high pressure. Pleasant staff and a nice selection of used trucks. More

by RICNMIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Claborn, Mark Charroux
Report | Print
Jun 17, 2023 -

Overdrive USA responded

Thank you for your positive review of Overdrive USA! We are delighted that the team was able to make your experience pleasant and that you found a selection of used trucks. Our goal is for each and every customer to feel welcome and well taken care of. We appreciate your kind words and the opportunity to serve you. We look forward to seeing you again soon!

Helpful
April 22, 2023

Al was great to work with. Very professional and courteous. Would definitely recommend him and overdrive Cookeville to anyone looking for a vehicle. More

by dispatier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lewis
Report | Print
Apr 29, 2023 -

Overdrive USA responded

Thank you for your fantastic review and for taking the time to share your experience with us! We are thrilled to see that Al was able to provide you with exemplary service. Keeping our customers happy is our top priority and it's great to know that you felt well taken care of. We strive to always be a one-stop shop for all of your car needs and we're grateful when customers like yourself recognize our hard work. Your kindness is greatly appreciated and we hope this positive experience will bring you back in the future. Thank you, again!

Helpful
April 18, 2023

Easy to do business with. No pressure no hassle. Will definitely be back in the future. More

by Nathan C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Haney, Andy Claborn, Al Lewis, Toby Neal
Report | Print
Apr 29, 2023 -

Overdrive USA responded

Thank you for your feedback and 5-star rating, we appreciate you taking the time to share your experience with Overdrive USA. We're so happy that you had a good experience with us and we look forward to seeing you back soon. Thank you for choosing us and for your continued support!

Helpful
April 08, 2023

Had a phenomenal experience. Highly recommend this dealership. No pressure and the transaction was smooth. More

by Bjd1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Claborn, Trent Anderson
Report | Print
Apr 15, 2023 -

Overdrive USA responded

We're so glad you enjoyed your experience when shopping with us at Overdrive USA, and thank you for the perfect 5 star review! We strive to make sure our customers always feel welcomed and well taken care of. It's great to hear that we were able to provide you a smooth, no pressure transaction. We appreciate your recommendation and are thankful for your business. Please let us know if there is ever anything else that we can do for you. Thank you again!

Helpful
April 08, 2023

Easy dealing and professional dealing with what I was wanting I got my truck at a good price and it was clean and full of gas More

by JGREENWOOD626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Report | Print
Apr 15, 2023 -

Overdrive USA responded

Thank you for your kind words, and delighted to hear your experience was satisfactory with Overdrive USA. We strive to provide the best service possible and are so glad that we were able to meet your expectations. We appreciate you taking the time to review your purchase, and we hope you continue to come back in the future!

Helpful
March 24, 2023

Randy Haney and Toby went above and beyond for me on my Toyota corolla that I bought. I can't remember the guys name in finance, but he was exceptional, also. I love my car. I was treated very well during More

by Mfj082068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Haney, Toby Neal
Report | Print
Mar 30, 2023 -

Overdrive USA responded

Thank you for taking the time to leave us a glowing review! We greatly appreciate you choosing Overdrive USA for your Toyota Corolla purchase, and we were delighted to hear about Randy, Toby, and the finance team member's excellent service. We work hard every day to make sure our customers get nothing short of exceptional attention when visiting our dealership. Your positive feedback is a testament to this commitment and inspires us even further to keep up the good work in providing great experiences for our valued customers. Again, thank you very much for sharing your feedback with us—it was a pleasure having you here at Overdrive USA!

Helpful
March 20, 2023

David was fantastic! He entertained all my requests and made the car buying experience for my daughter and I very smooth! Highly recommend this dealership. More

by elephantkapp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Gist
Report | Print
Mar 30, 2023 -

Overdrive USA responded

Thank you for taking the time to review your experience with Overdrive USA! It's wonderful to hear that David made it a smooth process and provided all the necessary assistance. We really appreciate you recommending our dealership, customer satisfaction is always our priority and we take great pride in making sure our customers have a positive buying experience. Thank you again for your kind words, we hope to see you again soon at Overdrive USA!

Helpful
March 06, 2023

Caitlyn and Toby deserve a raise! ! They were both great, friendly, patient, and super informative! We are very happy with our purchase! More

by sorayaod98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Morrison, Toby Neal
Report | Print
Mar 30, 2023 -

Overdrive USA responded

Thank you for sharing your glowing review of Overdrive USA, we appreciate it. We're thrilled to hear our team members Caitlyn and Toby provided an excellent customer experience during your recent purchase. Our hope is that every interaction with our staff is exceptional and your feedback validates that they are meeting that standard. We've gladly passed on your words of appreciation to them both, thank you. We are here to ensure customers leave our store feeling satisfied and would like to thank you again for the kind words you shared about Caitlyn and Toby. We look forward to seeing you back in the store soon!

Helpful
February 15, 2023

Al was a top notch person to buy a car from. I felt like my business was valued from the moment he approached us. The transparency of purchasing a car from overdrive was unbelievable; I feel as More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Claborn, Al Lewis
Report | Print
Feb 21, 2023 -

Overdrive USA responded

Thank you for the kind words, Al is a top performer and we're happy to have him as part of the Overdrive family. Buying a car can be a stressful experience, but we're glad that we could make it an easy process for you. Our goal is to always put the customer first and provide an ethical and transparent car buying experience. We hope you'll come back to us when you're in the market for your next vehicle.

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