Owatonna CJDR Ford Lincoln - Service Center
Owatonna, MN
665 Reviews of Owatonna CJDR Ford Lincoln - Service Center
The do the service and explain in detail what repairs were completed. They provide transportation to and from the repair center. were completed. They provide transportation to and from the repair center. More
Took my vehicle in for an oil change and asked if they would change a headlight as well. Was told they would if they were not too busy. Technician looked at my vehicle and said I'm not ****ing changing would change a headlight as well. Was told they would if they were not too busy. Technician looked at my vehicle and said I'm not ****ing changing that bulb. No other vehicles came in as my vehicle was there. Took my vehicle to a competitor, and they did it right away with no complaints. More
They are extremely accommodating and easy to work with. They made me feel valued as a customer. They made me feel valued as a customer. More
I was in the market for a very specific vehicle. I dont like high pressure sales, and I didn't want to waste my time with lemons. They did just that. I like my new vehicle. It passed my mechanics in I dont like high pressure sales, and I didn't want to waste my time with lemons. They did just that. I like my new vehicle. It passed my mechanics inspection and I got a good deal. More
Making an appointment on the phone was easy. The work was done as promised when it was promised. The work was done as promised when it was promised. More
Mike Hamilton and Spencer Gallaher were both great to work with. Also Nate from finance explain the extra options throughly and was understanding when I declined those. Would recommend this dealer to any work with. Also Nate from finance explain the extra options throughly and was understanding when I declined those. Would recommend this dealer to anyone local to the area. More
Great Service and very friendly staff in the service department went over what they did to my vehicle and made sure I had no further questions before leaving department went over what they did to my vehicle and made sure I had no further questions before leaving More
Great service department go above and beyond to take care of their customers. Highly recommend. Christina of their customers. Highly recommend. Christina More
Brought vehicle in for warranty repair after waiting for several weeks for appt. Brought in at 8am, and asked for noon, but wasn't done til almost 3pm. The part wasn't bad, just connection problem, so we en several weeks for appt. Brought in at 8am, and asked for noon, but wasn't done til almost 3pm. The part wasn't bad, just connection problem, so we ended up paying $165 for an in-warranty problem I guess this is how it had to be, but it still stinks. More
They pleasantly and efficiently met all my requests. I love the shuttle service and the car wash. They looked up some previous info for me and provided a printed copy. I love the shuttle service and the car wash. They looked up some previous info for me and provided a printed copy. More