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Oxendale Chrysler Dodge Jeep Ram

Cottonwood, AZ

4.7
237 Reviews

920 E State Route 89A

Cottonwood, AZ

86326

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Showing 237 reviews

December 23, 2023

Justin was super, service was timely, professional, and friendly. I bought vehicle new at dealer and will contuse to service there. More

by fmanak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 28, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're so glad we could help you out!

December 17, 2023

I have always come here for service since my truck was new. I have not been disappointed with the work. More

by teach_rocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 18, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for your support and taking the time to leave us a review.

December 12, 2023

The new service center is great. I like the multi-point inspection, I check it every time. More

by erodney241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Dec 14, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thanks for the 5 stars and kind words! We appreciate it!

December 09, 2023

Barbara in service always explains charges well and is personable. She is definitely an asset to the dealership. More

by nkores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 11, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Barbara! We appreciate your business and taking your time to leave us a review!

December 08, 2023

Great service. I went directly to the service department for a run down battery. It was under warranty. So a trickle charge and I was good to go. I was advised by s More

by jansteffen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb
Dec 11, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for the kind words and we appreciate your business!

December 04, 2023

Barbara Hess in the service department is truly exceptional. Give her bonuses and raises. Thank you. More

by b.vanderwater .
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 06, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for leaving us your review, we appreciate your business and so glad you've had a great experience!

December 03, 2023

From purchasing my car a year ago to the service dept, I have been very happy. So, happy I bought from them. More

by lilred1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 06, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for the 5 stars! We appreciate you taking the time to leave your review!

November 17, 2023

Jayson is always on top of it - helping us to figure out the best way to resolve our Jeep issues. We know we can always count on him to give us good, solid advice. More

by tess
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Nov 25, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Hi Tess! Thank you for the 5 stars! We appreciate your support!

November 12, 2023

Always get great service. Easy to get in for an appointment . Great and friendly staff More

by gusdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 25, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

Thank you for the 5 stars! We appreciate you taking the time to leave us a review.

November 08, 2023

I have always enjoyed working with Barbara in the service dept. Now that you have added a shuttle service , it is even better. However, after looking up the cost of a battery on the Mopar website, I More

by gjcvmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in service and Ken the shuttle driver.
Nov 25, 2023 -

Oxendale Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you've had positive experiences with Barbara in our service department and that you're enjoying the convenience of our shuttle service. Your satisfaction means a lot to us. Regarding the disappointment with the battery cost, we apologize for any confusion or inconvenience caused. We strive to provide competitive and transparent pricing. We'd like to better understand your concerns and ensure everything is in line with our commitment to fair pricing. Please feel free to reach out to us directly so we can address the issue with the battery cost and work toward a resolution. Your feedback is essential, and we want to ensure your continued satisfaction with our services. Thank you for sharing your thoughts with us.

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