Pacific Auto Center - Costa Mesa

I had a 3pm appointment to look at a Cayenne. Showed up about 10 minutes early. First sales rep that saw us asked if he could help. I told him what car we were there to see and he said he’d get i Showed up about 10 minutes early. First sales rep that saw us asked if he could help. I told him what car we were there to see and he said he’d get it. 15 minutes went buy so I went inside to see what was going on. He said the mechanic took the keys home but would be back in 10 minutes. Another 30 minutes later and still no Cayenne. I was upset at this point and asked to see the manager. 10 minutes later the keys are finally there and he brings out the Cayenne. It was too dirty to evaluate very well so even thought I had brought a check and had intended to buy it I decided I wasn’t going to give this business my money. Damage control by the manager was appreciated but too little too late. More

Wanted to thank Elder for helping me on this one. He was extremely helpful from test drive to purchase. Would highly recommend Pacific Auto Center and Elder for any used car. I got the lowest price a He was extremely helpful from test drive to purchase. Would highly recommend Pacific Auto Center and Elder for any used car. I got the lowest price around for the car the i wanted. More

Made things easy in getting my "SS" dream car! Aaron and Elder were both helpful in answering the many questions I had regarding my purchase. Finance department was easy and quick to deal with. Aaron and Elder were both helpful in answering the many questions I had regarding my purchase. Finance department was easy and quick to deal with. I'd look here if you are wanting car! More

Diego was awesome! !! We live in Texas and trying to buy a car from this dealership in California. Diego made it very easy! Although I’m not good on the computer LOL he !! We live in Texas and trying to buy a car from this dealership in California. Diego made it very easy! Although I’m not good on the computer LOL he was very patient, kind, friendly, knowledgeable, and professional!! Highly recommend using this dealership and Diego will help you!!! More

Aaron was such a temendous help in purchasing our new vehicle. If you plan on coming in please ask for Aaron vehicle. If you plan on coming in please ask for Aaron More

Aaron have me a great deal for my Tesla. He helped me with the specs check and went overboard to help me. Highly recommended He helped me with the specs check and went overboard to help me. Highly recommended More

Bought a used Chevy Volt from Diego who was great and delivered the car to my house in Marina del Rey. Did the whole transaction remotely and was painless and easy. Love the car and he did a number of ph delivered the car to my house in Marina del Rey. Did the whole transaction remotely and was painless and easy. Love the car and he did a number of photo and video walk throughs before I committed to it and even flagged some potential issues in advance that I was fine with. Highly recommend these guys and would definitely buy another car from them. More

I had a great experience, I would refer anyone. Elder is a wonderful person, he was honest and straight and I love the car that I bought. Elder is a wonderful person, he was honest and straight and I love the car that I bought. More

The best customer service! Diego and his team work a great deal for me on 2022 Tesla model Y. Thanks you so much Diego Diego and his team work a great deal for me on 2022 Tesla model Y. Thanks you so much Diego More

Great selection and pricing. I’m on my 3rd car with Pacific Auto Center. DEVONTE has always taken care of me and my family. Thanks so much to the team! I’m on my 3rd car with Pacific Auto Center. DEVONTE has always taken care of me and my family. Thanks so much to the team! More