Pacific BMW - Service Center

Great Service and sales experience! I purchased and serviced many BMW's from this dealership, I am very happy and I wont go any where else. All Service department employees are professional and friendl serviced many BMW's from this dealership, I am very happy and I wont go any where else. All Service department employees are professional and friendly. More

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Overall the process of minimizing the face to face contact is very good. Staff do pay attention to people who needs assistance even when it was very busy. Marco took care of me and communicated very q contact is very good. Staff do pay attention to people who needs assistance even when it was very busy. Marco took care of me and communicated very quick and accurate. More

Nice. They help me very fast, but they are a little expensive, so I hope they can do more cheaper for the old cars. Perfect expensive, so I hope they can do more cheaper for the old cars. Perfect More

Poor experience overall, of the 6 times I have come to the dealer, 5 of those times I was made to wait over 40 minutes or more for any attention at all. While in for service my car was scratched. When I b the dealer, 5 of those times I was made to wait over 40 minutes or more for any attention at all. While in for service my car was scratched. When I brought the vehicle to repair the scratches I was told it would be 3-4 days. It took 10 days. My service advisor Henry was great and extremely helpful. Other than Henry, Pacific BMW gave a very poor impression. I won’t be returning to this dealer More

Everyone is very friendly and attentive. The service department is very organized and it makes the whole process quick and easy. Narek is great and always makes our visits enjoyable. department is very organized and it makes the whole process quick and easy. Narek is great and always makes our visits enjoyable. More

I had A flat tire. I called the dealership last minute on a Saturday and they told me they will service my car. Got there and Vanessa took care of me. Excellent prompt service. on a Saturday and they told me they will service my car. Got there and Vanessa took care of me. Excellent prompt service. More

Everything was fine except the checkout process. Took to long to get car. Word, word, word, word, word, word, word, word, word, word, word, word, long to get car. Word, word, word, word, word, word, word, word, word, word, word, word, More

Quick and painless to get service done. Called to make an appointment they are very flexible on getting the time you need. Came in and seen within the next 5 min. Got the rental right away as well appointment they are very flexible on getting the time you need. Came in and seen within the next 5 min. Got the rental right away as well More

Have been to Pacific BMW for a few times now. Good price and excellent quality with detailed cleaning, and they always provide loaner car! Henry was very helpful. Thank you Henry! and excellent quality with detailed cleaning, and they always provide loaner car! Henry was very helpful. Thank you Henry! More