Pacific Coast Auto Center

awesome facility, we actually thought it was a new car dealership it was so clean we bought a ford truck and were extremely happy we have since reffered others who ghave inquired about our vehicle and i dealership it was so clean we bought a ford truck and were extremely happy we have since reffered others who ghave inquired about our vehicle and it was nic to also get a thank you card hand writen from the dealership More

Great experience, courteous, friendly and fair. I stopped by to look at a pick-up I saw driving by and was able to get all the information I needed to share with my wife. They offered to let my take the truc by to look at a pick-up I saw driving by and was able to get all the information I needed to share with my wife. They offered to let my take the truck home, but I made an appointment for the following day. We came in and were able to agree on a price and obtain financing within an hour. We were driving home smiling 20 minutes later. More

Granted, I can in without an appointment to the service department on a saturday. The young woman behind the counter was short with me and was condescending when I tried to explain about a noise in the eng department on a saturday. The young woman behind the counter was short with me and was condescending when I tried to explain about a noise in the engine. It was suggested that I change my Transmission fluid along and do an oil change. After over 325 dollars worth of service and repair fees, The noise has changed from a sound to an engine 'sputter'. I went back to this dealership and put another 285 dollars into fixing the problem. After being there for FIVE HOURS, the 'sputter' was determined to be a misfiring in cylinder #3. Now, the dealership service people wanted to charge more to clean/flush my fuel injector. By the way, they didn't replace my transmission filter while they were changing the fluid. So, they wanted to charge me again to do that! Needless to say, I am not happy at all with this dealership's service department. More

I think this dealership should be put out of business. I have never been treated so horrible, they treat you like your below them. I asked to speak to a manager and he was the worst. would not even look me have never been treated so horrible, they treat you like your below them. I asked to speak to a manager and he was the worst. would not even look me in the eye. I was lied to and then lied to again . i would not recommend anyone even stepping foot into this place. More