
Pacifico Hyundai
Philadelphia, PA
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1,820 Reviews of Pacifico Hyundai
Sean from the internet team arranged my appointment that morning so I could sell my vehicle to Pacifico without doing a trade or purchase. His help was greatly appreciated since it was pretty much a quick, morning so I could sell my vehicle to Pacifico without doing a trade or purchase. His help was greatly appreciated since it was pretty much a quick, seamless process. He even arranged an Uber for me on the house so I had a way home after the sale. I was actually texting him in the Uber telling him about my positive experience at Pacifico. Hector was my sales associate who immediately got down to business to purchase my vehicle based off of my Kelley Blue Book submission less than 2 & a half hours prior. I found Hector to be very thorough, considerate, & knowledgable. I have already provided two coworkers with his contact details for when they're ready to sell or purchase. Way to go Pacifico. Great overall experience. More
The staff was welcoming and knowledgeable. The showroom was clean and comfortable. My sales consultant, Mike, and the team really worked to accommodate my needs with the process. It was an The showroom was clean and comfortable. My sales consultant, Mike, and the team really worked to accommodate my needs with the process. It was an excellent experience. More
Very helpful and they are great. Staff is wonderful everyone had smiles on their face and was willing to help. Asked if I needed anything. They ask if I was thirsty and/or needed a s Staff is wonderful everyone had smiles on their face and was willing to help. Asked if I needed anything. They ask if I was thirsty and/or needed a snack. More
I had a very positive experience and found the staff to be very helpful. I am especially grateful for the attention to my transportation needs. be very helpful. I am especially grateful for the attention to my transportation needs. More
A long time customer always a pleasure going into Pacifico. Best dealership around treated like family every time and to all the guys in service Thank you Pacifico. Best dealership around treated like family every time and to all the guys in service Thank you More
STAY AWAY. They sold me a car that needed thousands of dollars worth of work, and tried to cover it up. Huge scam. I left bad reviews and the manager responded They sold me a car that needed thousands of dollars worth of work, and tried to cover it up. Huge scam. I left bad reviews and the manager responded saying to call him - I did, many times, and he never called me back. STAY AWAY. More
Daiyann was very nice, knowledgeable, and did a good job explaining all the cars features, both the Santa Fe and Tucson. I had told him I had bought several Hyundais previously so he knew I was an experienc explaining all the cars features, both the Santa Fe and Tucson. I had told him I had bought several Hyundais previously so he knew I was an experienced buyer. Unfortunately, and this is not his fault, the quotes he brought back (I asked for the best quote) from the financial person in the back room were the sticker prices without any discount . When I asked him again if these were the best quotes he said it could be better if I bought that day or that some days there were rebates from the manufacturer. I had told him right at the beginning I was there to do advance scouting for my wife and I was not buying that day. For example, the out the door total for the Tucson he quoted was 46, 759 and it did not have all of the options, for example the cargo cover. I had a quote from another dealer at 44,600 out the door without the cargo cover and then today at 44, 525 with the target cover at another dealer. I closed on the last offer today as they had exactly the color that my wife wanted (Pacifico did not). Next time, it would probably be good if when an experienced buyer like me comes in, says he is not buying that day but investigating, and asks for the best price, that should be the quote, not the sticker price. In any case, I appreciate the time Daiyann spent with me. Please be sure he gets this message. More