Pacifico Marple Ford Lincoln

I was very pleased with my recent service. I dealt with Melissa and she was such a pleasure to work with. Not only did she listen to me she returned my vehicle to the moon roof guy when they returned it an Melissa and she was such a pleasure to work with. Not only did she listen to me she returned my vehicle to the moon roof guy when they returned it and it still wasn't right. She was very friendly and understanding. More

I really enjoyed my experience buying a 2012 ford escape. I had an escape in the past and loved it. Rob spent numerous hours working with me to find the perfect car. The dealership even offered me coffee whi I had an escape in the past and loved it. Rob spent numerous hours working with me to find the perfect car. The dealership even offered me coffee while I worked out some issues with insurance. My brand new car has been great this summer. Back and forth to the beach with the sunroof opened-I am a happy camper. The air conditioning gets freezing cold which is great for the heat waves. Best of all, the car is big enough to fit all of my classroom supplies for back to school. Rob we will be back! Thanks!! More

By far the BEST, most non pushy sales person I've had the pleasure dealing with is Connie Toy. Extremely accommodating and knew a lot about the vehicles I was interested in. Why I didn't purchase > the sale pleasure dealing with is Connie Toy. Extremely accommodating and knew a lot about the vehicles I was interested in. Why I didn't purchase > the sales manager Mr. Siravo wouldn't negotiate price to a more realistic number > so I purchased a different vehicle, a Mercedes ML350 somewhere else =) More

All of the above listed personnel were helpful, pleasant and courteous. However I must point out that Connie Toy is "one in a million." She is knowledgeable, resourceful, and determined to assist her cust and courteous. However I must point out that Connie Toy is "one in a million." She is knowledgeable, resourceful, and determined to assist her customer (s) if it is humanly possible. I was unable to understand and therefore utilize the driver's manual with respect to programming the remote (located on the driver's visor) which should open and close the garage door. Connie went out of her way to come to my home ( a short distance from the dealership) and eventually called the central office of Ford. She was successful. I now have a functioning remote on my car and usable backups (from the past). In this era of economic troubles I find it essential for Americans to buy an American car. The Ford Fusion is both environmentally friendly and a great car to drive. I am enjoying it more and more each day. In fact I will recommend it to any and all. I will also suggest Pacifico Ford and in particular Connie Toy. She is the best. I do suggest that Ford reexamine the language in the drivers' manual to make it more comprehensible. Thank You. Pearl Klausner More

My experience with pacifico marple was excellent. I originally purchased a f250 in 2002 and came back 5yrs later and bought 2 more. Pricing was great and great custiomer service. I will buy again. originally purchased a f250 in 2002 and came back 5yrs later and bought 2 more. Pricing was great and great custiomer service. I will buy again. More

I recently bought a 2012 Ford Escape from this dealership. Each sales associate was very helpful and explained all terms about buying my new SUV. dealership. Each sales associate was very helpful and explained all terms about buying my new SUV. More

I think we were treated very fairly and politely with a repeat problem. Customer service is almost always very good at this dealership. I appreciate the politeness and the way employees listen well when repeat problem. Customer service is almost always very good at this dealership. I appreciate the politeness and the way employees listen well when I describe concerns with my vehicle. More

Everyone at Pacifico Marple Ford was helpful, informed and professional. I never felt any pressure to buy a more expensive model or one with more bells and whistles. Frank in particular was great to and professional. I never felt any pressure to buy a more expensive model or one with more bells and whistles. Frank in particular was great to work with and he answered all of my questions with interest and honesty - aka no question was a dumb question. More

Rob Esposito did a good job matching the products they had on the lot to what I was looking for in a Ford Focus. He thoroughly explained the details and features of the car, let me take a test drive, and had on the lot to what I was looking for in a Ford Focus. He thoroughly explained the details and features of the car, let me take a test drive, and negotiated the price of the car. He also went out of his way to make sure that all of the discounts that could be applied to the purchase were applied and that auto insurance information was correct and available so the car could be driven off of the lot. Rich Baker was thorough with the paperwork and explained services and offers such as extended warranties and roadside assistance. More

Jack Canavin is a real professional. He is knowledgable, friendly and a great representative of Ford and Pacifico Marple. I was very lucky to have Jack deal with me. I was extremely satisfied with my expe friendly and a great representative of Ford and Pacifico Marple. I was very lucky to have Jack deal with me. I was extremely satisfied with my experience there. Thank you Jeff Swalley More