Pacifico Marple Ford Lincoln

I had the pleasure of dealing with Val in the process of purchasing a Used Ford Fusion for my daughter. I will have to say that her honesty had me wondering if she was working for the dealership! She disc purchasing a Used Ford Fusion for my daughter. I will have to say that her honesty had me wondering if she was working for the dealership! She discussed all the options - good and bad - with the cars I was considering (new and used and did not pressure at all!). He thorough knowledge and assistance helped me narrow my choice to what I believe was the perfect choice. The car is in excellent condition and the price was more than fair when compared to the Blue Book Value. Without any reservation, I recommend Val to anyone who wants an enjoyable car shopping experience. Her knowledge of the Ford line is second to none! More

This past weekend I contacted Pacifico Marple Ford about a vehicle in the their used inventory. I spoke to Dominic who discussed the vehicle and offered it to me for the listed price but would have it Ford a vehicle in the their used inventory. I spoke to Dominic who discussed the vehicle and offered it to me for the listed price but would have it Ford Certified. So I made the trip over there from South Jersey ( about an hour drive) and test drove the vehicle and decided to go through with the purchase. It was the weekend so this process continued till that following Monday. On monday, after getting the financing in place I was asked for a deposit on the vehicle so they could go ahead and do the certification but when I told them that I would come up there with my mechanic and have it looked at before I signed the final paperwork the salesman told me that he did not want to put out the money to have the vehicle certified and have me change my mind! He said he would not sell me the vehicle! This dealer does NOT stand behind their product. I was very blatently denied having the vehicle inspected by my own mechanic AFTER showing good faith and giving them the deposit for it. It was such an unbeliavable experience that at this point it's just amuzing to me that anyone can treat a customer that way these days. Don't shop there! You will be treated like they are doing you the favor... if you're lucky! More

I had to purchase a car at the last minute. I did my research on their website. sent an email. Val called me and I told her which vehicle i wanted. I sent in my credit application online. When we go research on their website. sent an email. Val called me and I told her which vehicle i wanted. I sent in my credit application online. When we got there, the vehicle I wanted was waiting for me. I drove it, approved it, signed the paperwork and was on the road. They made the whole process quick and painless. More

I had the worst experience I have ever had at a dealership, when bringing my car in for service. After 4 visits to the dealership for the same problem (transmission) the staff was unwilling to fix dealership, when bringing my car in for service. After 4 visits to the dealership for the same problem (transmission) the staff was unwilling to fix my problem and refused to spend anymore time on my car. They also failed to honor the extended warranty! I was forced to bring my car to another dealership who in turn informed me that I did have a transmission problem! Don't use this dealership for service! They won't fix your problem and will take your money! More