Paducah Ford Inc.

Terrible experience Worst customer service and the general manager Dan, was terrible to deal with. My husband I drove 5 hours to get a new truck here and they were nothin Worst customer service and the general manager Dan, was terrible to deal with. My husband I drove 5 hours to get a new truck here and they were nothing but rude and unwilling to fix problems they caused! Then because they wouldn’t fix their own problem we went without a truck for almost 4 weeks (without even an apology). People like this and dealerships that don’t stand behind their trucks give Ford a bad name! I would go anywhere else than Paducah Ford. Worst dealership out there! More

Worst group of people I have ever delt with Worst group of people I have ever delt with in my life. They have been the most unprofessional, caniving, unethical dealership I have ever had the dis Worst group of people I have ever delt with in my life. They have been the most unprofessional, caniving, unethical dealership I have ever had the displeasure of meeting. They sold me a new truck with body damage, were VERY hard to get along with as far as getting the damage repaired, and flat out called me a liar and would not fix the wheel that they damaged while switching tires, I even have the photos to prove that the wheels were damaged while in their possession. Since I live out of town I had to take my brand new truck to a local body shop to have to work done, Dan and Larry Stovesand, the general manager and the owner of Paducah ford, tried every angle they could to pass all the damage off on ford even though it was not warranty work, so all in all the entire process of getting my truck repaired took right at a month to get fixed from the day I picked the truck up to the day I got it back. I own a construction company so not having a truck for me is like a pilot not having a plane to fly, just doesn’t work. I asked Dan Stovesand the general manager about a rental while my truck was being repaired and was told that I could only have $30 a day for a few days but that was it, after some arguing he finally agreed to reimburse me what it cost me to rent a truck for a few days, when the check came in the mail for reimbursement they shorted me almost $100 and Larry Stovesand the owner himself told me “tough, that I got all I was going to get from them”. Every step of getting my BRAND NEW truck fixed was horrible, they have the worst business ethics and worst customer service I have ever seen in my life. The owner and the general manager, who just happen to be father and son, go figure, are the 2 biggest xxxx bags you will ever encounter, do yourself a HUGE favor and go anywhere else in the world to buy a new vehicle, Paducha ford truly gives the ford name a bad image. More

Swapping trucks I have purchased several vehicles from this dealership. The last purchase Was not able to tow the weight that I needed . I came in to the dealership I have purchased several vehicles from this dealership. The last purchase Was not able to tow the weight that I needed . I came in to the dealership and I met a salesman Allyn Moore and he help me to find the right truck for the right price that would do the job that I needed. Thank you Allyn Moore and Paducah Ford. More

New focus I'm bought several vehicles from this dealership and more specifically because of Alan Moore my salesman. You worked with me to help me to find the ri I'm bought several vehicles from this dealership and more specifically because of Alan Moore my salesman. You worked with me to help me to find the right vehicle for my needs right now. I have always gotten good service Thank you Alan Moore and Paducah Ford More

It was a wonderful experience It was faster then I thought it would be and it was a wonderful experience to pick out a car.over all it was a berry pleasant experience. It was faster then I thought it would be and it was a wonderful experience to pick out a car.over all it was a berry pleasant experience. More

Soul connection I have previously bought a vehicle from this dealership and the salesman Allyn Moore. Cost to repair my current vehicle was more than it was worth .T I have previously bought a vehicle from this dealership and the salesman Allyn Moore. Cost to repair my current vehicle was more than it was worth .The dealership successful in finding me a preowned vehicle they fit my budget. I was more than happy with the deal they were able to do for me. More

Bought two vechicals last week my wife and I purchased two vehicles (2018 Escape and a 2004 F-150) from Paducah Ford. Our sales person was Greg Blewett (no immediate relat last week my wife and I purchased two vehicles (2018 Escape and a 2004 F-150) from Paducah Ford. Our sales person was Greg Blewett (no immediate relation). We had a wonderful experience. Greg kept us posted on the entire process before, during, and after the sale. We do not buy cars frequently. However, and next time we look for a new vehicle, we will start with Paducah Ford because we received top dollar for our trade-ins and a great deal on the purchase price. More

New truck Jeff Jefferson tommy Cooley and Greg Blewett were very helpful. I would recommend them to anyone. I would go back again to buy another vehicle. Great Jeff Jefferson tommy Cooley and Greg Blewett were very helpful. I would recommend them to anyone. I would go back again to buy another vehicle. Great service. More

Great Experience I bought a new 2017 Ford focus and my wife and I had a wonderful experience. Jeff was very helpful and gave me exactly what we wanted for our trade. I bought a new 2017 Ford focus and my wife and I had a wonderful experience. Jeff was very helpful and gave me exactly what we wanted for our trade. We will pass the word on to anyone who needs a new car. Thank you Paducah Ford! More

Great Experience I had a great experience with Paducah Ford. Jeff Jefferson was willing to stay late on a Friday night to work with us. He was very respectful and help I had a great experience with Paducah Ford. Jeff Jefferson was willing to stay late on a Friday night to work with us. He was very respectful and helpful. Thanks for working with us! More