91 Reviews of Page Toyota - Service Center
Page Toyota has great service and customer support. I worked with John and he is very friendly and helpful. He is very cool and answer all the questions. I worked with John and he is very friendly and helpful. He is very cool and answer all the questions. More
I was at Page Toyato dealership on March 1, 2022 needed a few things taken care of on my car. The service staff is always kind and helpful. 👍 few things taken care of on my car. The service staff is always kind and helpful. 👍 More
The dealership is good. The service is great! Lorenzo Amos is awesome!!! When I take my truck to the dealership/Lorenzo, I know it’s in good hands. As a woman, I don’t feel like I’m being cheated and or Amos is awesome!!! When I take my truck to the dealership/Lorenzo, I know it’s in good hands. As a woman, I don’t feel like I’m being cheated and or completing unnecessary work. This gives me a peace of mind! Page is looking for customer satisfaction over the dollar. Thanks Page, thank you Lorenzo! You are a gem!!! More
Very disappointed in their service department. Lorenzo was courteous and professional but it went down hill from there because he was misinformed by whichever mechanic he spoke with. my Trunk release cabl was courteous and professional but it went down hill from there because he was misinformed by whichever mechanic he spoke with. my Trunk release cable had broken when I pulled the interior lever. It was explained upon arrival and they confirmed it very quickly, basically upon observation. They called me about 40 minutes after I dropped off the car. I was informed it would cost $534 to fix it but it would take several days to get the part so I went back to pick up the car. They handed me a bill for $212 of which $160 was the initial portion of labor (they didn’t do squat) plus the part. . Since no work was done I was not expecting to pay that much especially since they couldn’t fix it for several days. I canceled the part order but still had to pay the $160 for nothing which annoyed me. I asked Lorenzo if they could just repair the latch and I would just use the FOB to open the trunk. He went to ask a mechanic who told him it couldn’t be done. I paid the bill, left and ended up calling another Toyota dealership (Suburban in Troy), asking them if they had the part. They said it was actually on BACK order with no ETA, questioning how Page could possibly get it as soon as they said. I asked if they could possibly repair the latch so I could close the trunk and just use the FOB. They said yes and they could do it today. I dropped it off and within 15 minutes they called me saying it was done. There was NO CHARGE. Guess which dealership will get my future business going forward? More
Excellent service, very professional, and knowledgeable, Kept me up to date with progress of my repair. Car looked fabulous when I picked it up. Employees were very friendly!!! Kept me up to date with progress of my repair. Car looked fabulous when I picked it up. Employees were very friendly!!! More
Courteous, friendly staff. Highly recommend this dealership. Our used Prius has had zero issues, in 4 years! Unlike our Chevy vehicles! W dealership. Our used Prius has had zero issues, in 4 years! Unlike our Chevy vehicles! W More