Palm Springs Kia

The best! Were able to squeeze me in on late notice for my oil change! Were able to squeeze me in on late notice for my oil change! More

This has been the worst experience I’ve ever had. The dealership was trying to keep my car for 3 weeks just to perform an oil change or run a diagnostic. They had my car for 4 days and made zero prog The dealership was trying to keep my car for 3 weeks just to perform an oil change or run a diagnostic. They had my car for 4 days and made zero progress. I told them I am from out of state, you would think they would offer me a temporary car for the time being and that did not happen. I will never go to a dealership ever again if I can avoid it More

First time to dealership for service good service on time got the job done quickly. Chuck in service was nice quick to get me in and out made sure everything was done. Wish they provided shuttle service got the job done quickly. Chuck in service was nice quick to get me in and out made sure everything was done. Wish they provided shuttle service or Lyft. More

Helpful,thorough, service when promised Nice staff and very helpful, one-on-one review of work done. very helpful, one-on-one review of work done. More

Service only. It's ok but it takes at least two hours to do any service. So if your appointment is at 8 you will be there at least until 10. They don't open unt It's ok but it takes at least two hours to do any service. So if your appointment is at 8 you will be there at least until 10. They don't open until 7:30 and don't start work until 8. Waiting room has horrible, old, uncomfortable seating. No idea why cleaning woman is there at 8 and starts vacuuming and mopping. Cleaning is a nighttime job. I wouldn't go here but this is all there is. More

Clear and considerate communication with every staff member I encountered. Oil change and check up was easy. member I encountered. Oil change and check up was easy. More

My Kia Soul Exclaim was recalled. Appointment was scheduled with no difficulty. Service was provided promptly and efficiently. Service staff was terrific. Appointment was scheduled with no difficulty. Service was provided promptly and efficiently. Service staff was terrific. More

Great fast friendly accurate service. Charles Leonard was the service advisor, and explained everything that the 8,000 mile service would cover, and was very friendly and helpful. Charles Leonard was the service advisor, and explained everything that the 8,000 mile service would cover, and was very friendly and helpful. More

Experience was good with pleasant staff clean and comfortable. Waiting. Time. Only problem was that I was promised. That a dealership replacement of a cap would also be done. However part not availa comfortable. Waiting. Time. Only problem was that I was promised. That a dealership replacement of a cap would also be done. However part not available. Now. I will have to Make another long trip back just to get this done. Staff apologized but did not offer me any special recompense for my having to return on this long trip in terrible. Traffic. On the. 10. Disappointed after spending over. 3 hours at the dealership. Susan. Bentley More

I had a great experience. I had to go as a walk in and the service was outstanding and swift!! I had to go as a walk in and the service was outstanding and swift!! More