
Palm Springs Kia
Cathedral City, CA

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Considering that it took 12 days to fix my Telluride, I can’t certainly give a good rating. The technician who started to look at the car had to leave for training and nobody picked up behind him until I s can’t certainly give a good rating. The technician who started to look at the car had to leave for training and nobody picked up behind him until I showed up at the desk. Nobody called to give me an update. At least I had a loaner. More
Overall helped a lot, great experience made sure i fully understood what was happening and provided great customer service I recommend going to this dealership understood what was happening and provided great customer service I recommend going to this dealership More
Our sales representative Kevin was very professional, knowledgeable and helpful to my wife and I with any questions we had prior to our lease of a new 2021 Sportage. He even found us one with a the black knowledgeable and helpful to my wife and I with any questions we had prior to our lease of a new 2021 Sportage. He even found us one with a the black interior we wanted.. He also went as far as syncing up our cell phones to the Bluetooth on system, but before that he went thru all "Bells and whistles" included with our new vehicle, many of which we had absolutely no knowledge. Kudos to Kevin on job well done! More
Closest Kia to me. Service department does not pick up phone line. On the first occasion, I took the vehicle for service and sunroof repair and my vehicle came out with body scrapes and digs from the lift phone line. On the first occasion, I took the vehicle for service and sunroof repair and my vehicle came out with body scrapes and digs from the lifts.. On a second occasion, I took the vehicle for oil change and inspection. Everything checked fine and not needing any maintenance. I had to return with the vehicle as i heard a scraping noise when braking. They stated the technician did not check the brakes correctly.. my brakes were completely worn off. Then the prices to repair and change the brake pads are outrageous. Online prices for pads are $60. They price at $120 and $350 to do the work.. Def do not recommend this service center.. only problem is, its the closest one and the only one in the valley.. More
Abie, our salesman was wonderful. He did everything he could in order to meet our needs, which he did. I love my new car, it is exactly what I wanted. The whole experience was great, and it was because o could in order to meet our needs, which he did. I love my new car, it is exactly what I wanted. The whole experience was great, and it was because of Abie kindness, and professionalism. Thank you More
Ed was very professional. He answered all my questions. It was awesome to deal him. He showed me how to work the radio, Bluetooth. Excellent experience It was awesome to deal him. He showed me how to work the radio, Bluetooth. Excellent experience More
Ronnie is Very helpful took care of problem . Another person made sure we had water and were comfortable while we waited. Everyone there is very helpful. person made sure we had water and were comfortable while we waited. Everyone there is very helpful. More