Palm Springs Kia

They did everything they said were to do with no up selling. The mechanic’s video was great too. Yvette is a pro as usual. selling. The mechanic’s video was great too. Yvette is a pro as usual. More

Bernard made my experience very pleasant. Communication is excellent. Bernard presented me with options that suits my needs. Over all visit was excellent. Thank you! is excellent. Bernard presented me with options that suits my needs. Over all visit was excellent. Thank you! More

Not to happy for KIA employee tried to rob me in a sense that they wanted me to pay for things under my warranty. Wrong that they wanted me to pay for things under my warranty. Wrong More

We are new to the area and Palm Springs KIA has made feel welcome and taking care our two KIAs. They found a critical bolt that needed tightened. welcome and taking care our two KIAs. They found a critical bolt that needed tightened. More

Went a couple days ago and had very good customer service and the repair to my vehicle was done in a timely manner 10/10 and the repair to my vehicle was done in a timely manner 10/10 More

Wonderful service 😊 They had a little bit of a challenge with my credit but they made it happen. And got me into a brand new 2021 Kia with my credit but they made it happen. And got me into a brand new 2021 Kia More

Excellent in every way. Prompt and friendly. Facility was very neat and clean. Personnel knew what they were doing. The car ran better and it was a pleasant service in every way. very neat and clean. Personnel knew what they were doing. The car ran better and it was a pleasant service in every way. More

My first time buyer was a great experience, don’t feel pressured o stressed, explain all guarantees, and specifications over vehicle, and friendly workers, recommended. pressured o stressed, explain all guarantees, and specifications over vehicle, and friendly workers, recommended. More

Yvette was awesome. Easy to deal with, made sure I was in and out in no time. Always above and beyond customer service when she helps me out. and out in no time. Always above and beyond customer service when she helps me out. More

(UPDATE - the manager contacted me and apologized, saying they've been swamped with Covid, etc. Sounds like more complicated issues are taking a long time) Worst experience- I want to sell my Kia so I don’t they've been swamped with Covid, etc. Sounds like more complicated issues are taking a long time) Worst experience- I want to sell my Kia so I don’t ever have to go back. Took 3 days to even look at the car, with appointment made weeks prior. 2nd day I got a call saying my car was next after lunch. Day goes by and I call and am told I’m 2nd in line. Took 10 days and $1000 to fix electrical starting issue, that was never even explained to me. Car suddenly won’t start with only 17k miles? Misinformation continued - “your car will be ready in the morning” , then when I call to confirm before getting a ride no one knows when it will be done. I asked for loaner car or help with rental and was refused. More