Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
The dealership is a good dealership but I spend too much time having to work with the service department on this vehicle. The 2015 jeep that I purchased is a true lemon. I seem to be constantly arguing ab time having to work with the service department on this vehicle. The 2015 jeep that I purchased is a true lemon. I seem to be constantly arguing about very simple events where I think jeep is trying to mitigate rather than solving the issue. More
Brought my parents car in for them for a recall on the catalytic converter and also an oil change. On the drive over I heard a noise sounded like an oil lifter, still making it when I drove into your gara catalytic converter and also an oil change. On the drive over I heard a noise sounded like an oil lifter, still making it when I drove into your garage but my rep Tim was on the phone and no one else could come listen to the noise because they were not my representative. They were free to do so. So by the time Tim is free it was not making the noise anymore. Lousy service. I think someone else could’ve stepped in for a second to listen to the engine I kept the car running. More
A solid performance by a.very professional team. From the 1st phone call Wally was able to come up with a plan for fixing a complex repair to my UConnect system. He kept me informed as he ordered and tra the 1st phone call Wally was able to come up with a plan for fixing a complex repair to my UConnect system. He kept me informed as he ordered and tracked the arrival of the parts, and my repairs were finished faster and at lower cost than estimated. Very pleasant experience. More
Five stars for both Patty and Josh. Tissue with vibration in my 19 Jeep still not resolved. Waiting to hear back on what Chrysler says is the cause. in my 19 Jeep still not resolved. Waiting to hear back on what Chrysler says is the cause. More
The dealership has always been great to me and my wife they treat us with total respect they never pressure when buying an automobile and that helps alot that's the best feeling when looking fo they treat us with total respect they never pressure when buying an automobile and that helps alot that's the best feeling when looking fo an automobile More
Service was great, but I'm just wondering why it takes 1:20 to do an oil change? I don't mind waiting but I think that is a long time. (For an oil change) 1:20 to do an oil change? I don't mind waiting but I think that is a long time. (For an oil change) More
Patti was great to work with. Service - Minor complaint Patti was great to work with. Service - Minor complaint had tire rotation done and oil change. Front tires call for higher pressure they were not Patti was great to work with. Service - Minor complaint had tire rotation done and oil change. Front tires call for higher pressure they were not at the recommended pressure had to top off on way home at gas station More
Great service, dealt with Tim Delord Very pleased with the way I was treated, from the scheduling & until the time I picked up my truck. Tim Delord in service was great to deal with. Very pleased with the way I was treated, from the scheduling & until the time I picked up my truck. Tim Delord in service was great to deal with. More
Patty did an outstanding job helping us with our Jeep after the tire fell off because of another Jeep Dealers negligence. She took the time to explain everything and we greatly appreciated everything sh after the tire fell off because of another Jeep Dealers negligence. She took the time to explain everything and we greatly appreciated everything she has done. Thank you!! More