Palmen Dodge Chrysler Jeep Of Racine - Service Center

Excellent customer service The only service rep I will work with is Patti. She does an amazing job and really is an invaluable resource for your dealership!! Her reputation is The only service rep I will work with is Patti. She does an amazing job and really is an invaluable resource for your dealership!! Her reputation is sterling ... most people I know will only work with Patti. That says a lot for her integrity and her customer service skills. More

Great People Great Value Excellent Service My overall experience was excellent, The people and the service went beyond 5 star. I would recommend this dealership to anyone looking for an outstan My overall experience was excellent, The people and the service went beyond 5 star. I would recommend this dealership to anyone looking for an outstanding experience! More

Happy with the professional service Bought a brand new car. Engine light came on. The dealer got me a brand new engine with warranty. They were professional and helped me throughout the Bought a brand new car. Engine light came on. The dealer got me a brand new engine with warranty. They were professional and helped me throughout the entire process. They also gave me a loaner at no cost to drive while my vehicle is being fixed. More

My husband was very upset. My Jeep Compass with only 10,000 miles on it has stalled on me numerous times. We brought it in for the 2nd time only to be told it was low on oil. We My Jeep Compass with only 10,000 miles on it has stalled on me numerous times. We brought it in for the 2nd time only to be told it was low on oil. We have had the oil changed 1 time because initially we were told every 6000 miles. So the service people td my husband we needed another, which we did. He also told him we should check the o every 1000 to see if it runs low. Obviously we got the run around. We lease brand new so we dont need to deal with stuff like this. More

Palmen Motors to our rescue! On a Saturday at about 4:30 PM we were forced to stop our car. Thankfully, we were very near Palmen Motors and they were opened until 6:00 PM! The ar On a Saturday at about 4:30 PM we were forced to stop our car. Thankfully, we were very near Palmen Motors and they were opened until 6:00 PM! The area below the front bumper had somehow been torn loose previously. It was making a terrible noise and sounded like we had blown a tire. We managed to get to Palmen where Wally helped us right away. He explained what was wrong and kept us posted. The mechanics were able to temporarily fix it so we could continue on to our destination. We had another couple with us and we all waited in your waiting room. Even the other couple remarked on what nice facilities were there and we agreed. The car will need bodywork but that day Palmen Motors was our “Knight in shining armor! More

2018 challenger R/T active exhaust rattle When in for my challenger active exhaust had a rattle so they replaced both active exhaust parts but by the time I got 3 blocks away I started hearin When in for my challenger active exhaust had a rattle so they replaced both active exhaust parts but by the time I got 3 blocks away I started hearing the rattle they tryed there hardest but it's a common issue mopar is working on a problem just hoping they r working on it faster More

Fast and friendly The service was fast and friendly, the waiting room was comfortable and bottled water was provided. While they did try to upsell me,( I expect that th The service was fast and friendly, the waiting room was comfortable and bottled water was provided. While they did try to upsell me,( I expect that they have to make money! ) there was no pressure to purchase extra services. They finished reasonably quickly and returned the car in good condition. More

Oil change and maintenance Everything went great! Took me on time and I had to explain I had a 10 :30 appointment if there’s any way he could get me done by 10. He Had me out by Everything went great! Took me on time and I had to explain I had a 10 :30 appointment if there’s any way he could get me done by 10. He Had me out by 9:45. More

Quick Service I took my vehicle in for a recall repair and was told that it would be a quick one. I think that I was in and our in less than the 30 minutes that I I took my vehicle in for a recall repair and was told that it would be a quick one. I think that I was in and our in less than the 30 minutes that I was quoted. More

Expensive Everything just about was $135 or $129 to look at. When he reviewed it I couldn't afford those prices. $138 to LOOK at my UConnect? No thx. Bad enough Everything just about was $135 or $129 to look at. When he reviewed it I couldn't afford those prices. $138 to LOOK at my UConnect? No thx. Bad enough it was over $700 for the bill because of a 500 back up camera. Why does a new key fob cost over $300? Online you can get them for $40 and have it programmed for $68. You're going to price yourselves out of business. Everyone is always really nice but the cost is just too unnecessarily high. More